All reviews

Rating Breakdown

  • 5
    96% (5,244 ratings)
  • 4
    1% (52 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (53 ratings)

Reviews with Text

  • 99% (5,302)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2026

Very helpful!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

I had an excellent experience with Holly from the DSers support team. She was extremely patient, professional, and knowledgeable, and guided me step by step with my dropshipping and Shopify fulfillment questions. She clearly explained the correct setup for tracking and shipping carriers, which saved me a lot of time and confusion. What I really appreciated was her quick responses, clear explanations, and friendly attitude throughout the conversation. It truly felt like she cared about solving my issue properly rather than giving a generic reply. This level of customer support is exactly why DSers stands out as a dropshipping partner. Thank you, Holly, for the outstanding support — keep up the great work!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Good interface, seems to be an overall good platform

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

very excellent experience

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Tammy recommends DSers - AliExpress Dropshipping Partner. I had a wonderful experience with customer support very patient and understanding. He walked me through the process and had me back up and running in no time.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Very helpful!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

DSER’s service is really fast and their resolution process is excellent. What I liked the most is that there is a real person available live who listens to your problems and provides solutions in real time. Ashley was very helpful, patient, and professional throughout the conversation, and he made sure to ask if I was happy with the resolution before ending the chat. Overall, a great support ...

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Good apps we are working using this apps, its good!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

TOp service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Très bien renseigné par le service client, réponses rapides et efficaces. Je suis très satisfait du service et de l’accompagnement. Merci AliExpress !

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

I highly recommend the DSers app. The service is incredibly fast and reliable. I just received support from Holly, and she solved my problem within a few minutes — clear, patient, and very professional. Big thank you to Holly and the entire DSers team. Great app and excellent customer support!

Store

Relexyn

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

I have been looking for a long time to help import products to my store and I stumbled upon Dsers. When I couldn't figure out how it worked, I jumped on the Chat box and it was there that I truly got surprised. Celia was very patient and thorough in her instructions on how to get things accomplished in Dsers. Excellent job Celia.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

"Excellent app with outstanding support! Lacey from the chat support team was incredibly helpful and responsive when I needed assistance. She provided clear guidance and went above and beyond to ensure I had everything I needed. The app itself makes dropshipping so much easier, and knowing there's a great support team like Lacey behind it gives me confidence. Highly recommend DSers to anyone serious about their dropshipping business! "

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

I'm new to selling online and had my first orders last month. I thought all I had to do was hit dsers fulfillment and that's all. Three weeks later I discovered that the orders hadn't been placed because I had to place them for the buyers. A million thanks to Dsers customer service for their patience and knowledge on how to help me through this learning stage. You guys saved my butt!!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

The app was wonderful. It worked well past what i expected, the customer support is top tier as well!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Respectful .

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

best support

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Best apply for automatic booking. Top Service. 10/10

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Had a great exchange with Blanca! Lovely customer support! She did an amazing job and explained everything very nicely. My problems got solved

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Very useful and very good costumer support!

Using app

Over 1 year

Total reviews

3

Average rating

5.0