All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
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5 / 5 Share

Feb. 20, 2026

thank you Rita, you are the best!!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Got a good support from Shayla! Thank you

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Tina was amazing! She fixed my issue super fast and made everything so easy. Really appreciate the quick help, thank you so much!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

I got an amazing help. It was fast and hands on patient customer service! Very happy. superb service!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Aimee was very helpful. She helped me set up the tracking number emails, and now everything is set up properly. I am very satisfied, as she is very responsive.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Frankie was kaind and helpful, it's was a pleasure and thank you

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

I would like to sincerely thank Fiona for her incredible help and support. She was extremely professional, patient, and attentive, and thanks to her assistance, the issue with my website was resolved quickly and efficiently. Fiona took the time to explain everything clearly and made the whole process much less stressful. I truly appreciate her dedication and kindness — outstanding work!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

DSERs has been great to work with. I have had to ask for support on a few occasions and everytime I've asked for assistance, they've always been able to assist me. I dealt with Kusy today, who was super friendly and assisted me swiftly. Thank you.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Very good support and answered all Qs for me. Recommended.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Very happy with the quick support help on chat live with Wendy, she was quick and provided just the assistance i needed, hope i connect with her again. thanks Wendy.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

I had a great experience with DSers customer support. The team responded quickly and was very professional. They explained everything clearly and helped me resolve my issue step by step without any confusion. What I really appreciated was their patience and willingness to make sure everything was working properly before ending the chat. It’s rare to find support that is both fast and genuinely helpful. DSers has made managing my orders much easier, and knowing their support team is reliable gives me extra confidence in using the platform. Highly recommended!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Best Dropshipper so far for me

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Good app. Support was great. Holly from DSers support team able to help in few minutes

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Blanca was very helpful today in getting a product mapped for me and helped processing my first refund. She knows fer stuff and is a rockstar. Thanks to Blanca so very much!!!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Very kind supporters. Also very helpfull <3

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

When i faced problem using the DSers, the support is 24/7 and able to guide me to solve my problem, patiently and politely guide me thru until my problem resolved. I can even ask a second and third questions for my other shopify store, the supporter is very knowledgable to help. Highly recommended.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Lacey ... what can I say.... Took the time to help me and was super knowledgeable about the platform even though I am not. Sent screen shots with arrows and easy to follow instructions. I am new to this and its always good to know there are people like Lacey waiting in the wings to lend a hand. They saved me a tonne of time and effort and panic in not being able to fulfil a customer in United Stated that had ordered from me. Highly recommend Dsers and Lacey as an assistant to people needing it. Keep up the great work Lacey! Thanks You ;-)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Sandy was a huge help! She definitely knows her stuff. She answered many questions of mine fast and even helped me reduce overhead costs. Highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

The support was great and helped me a lot. Really great work, I was very satisfied.

Store

Cuiseno

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Excellent support experience. The response was very fast, and my issue was resolved within just a few minutes. The agent was very attentive, polite, and professional throughout the entire process. I truly appreciate the efficiency and quality of the assistance provided. Highly recommended.

Store

RINKAFU

Using app

3 months

Total reviews

1

Average rating

5.0