DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,232
chart
#901
All reviews
Review RSS Feed
March 3, 2025
J'ai eu un problème dans l'application que je n'ai pas pu résoudre depuis 2 jours. Heureusement, quand j'ai contacté le support, Neva (un agent) a résolu mon problème en quelques minutes seulement. Merci beaucoup, NEVA pour ton service impeccable et tes réponses rapides et claires.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 2, 2024
Maria, muito obrigado pelo seu atendimento, suas orientações foram claras e solucionaram os problemas de mapeamento> Parabéns!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 2, 2024
the app is free to use better then other fake overprices fulfillment apps like AutoDS or Zendrop or any other apps. they dont charge any fee and customer service is very quick and helpfull. Rita from DSers team helped with sync issue of orders , she is gem and very helpfull. i recommend this to all even if u r starting or at advanced level dsers is must have app for dropshipping business.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 2, 2024
Fui muito bem atendida! sempre prontos para ajudar, eu amo o atendimento de vocês obrigada
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 2, 2024
The customer service is very helpful and has a wide range of products.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 2, 2024
Zina was excellent on her service. To the point with utmost clarity.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 2, 2024
Perfect customer service. Patient and attentive. Tried multiple angles to sort out my problem.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 2, 2024
I would like to express my sincere appreciation for Selena's exceptional assistance. She addressed all of my queries with professionalism and efficiency, ensuring that I was completely satisfied with the support provided. I am extremely pleased with her help and am happy to give her a well-deserved 5-star rating. Thank you, Selena!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 1, 2024
Aurora has went above and beyond to assist me today. She is so smart and patient. I received a 5 star service from her. She is the best!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 1, 2024
The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast. Vivian from support handled it all via Messenger. We sent screenshots back and forth until the issues were resolved. She is excellent!
Using app
Over 2 years
Total reviews
2
Average rating
5.0
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 1, 2024
Vivian was amazing! She remained patient, so kind, and so helpful. She helped me resolve 3 issues in a very short time. Thank you so much for being a great customer service representative, Vivian!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 1, 2024
SAV rapide, Chrissy très sérieux et compétent.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 1, 2024
Chrissy helped me so professionally and with a lot of patience. fantastic service and credit to the team. if i have any problems in the future i hope Chrissy is available to help me
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 1, 2024
Live chat support agent , Maria was incredibly quick and knew exactly how to fix the issues I had , thank you.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 30, 2024
Zico is really really fast, its Sunday 00:45 and he still helping fast
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 30, 2024
“Esfania” "Using DSers‑AliExpress Dropshipping has been an amazing experience! The platform is incredibly user-friendly and made managing my dropshipping business so much easier. I loved the one-click ordering feature, which saved me countless hours processing orders. The ability to bulk import products and set pricing rules automatically helped me scale my store effortlessly. The supplier optimization tool is a game-changer—it ensures I always work with the best suppliers for price and quality. Customer support was also top-notch, answering my questions quickly and professionally. Thanks to DSers, my business is running smoother than ever. Highly recommend it to anyone in the dropshipping space!"
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 30, 2024
Great app, and thanks to Esfania for her help! I've been using it for years and it's a must-have.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Nov. 30, 2024
Todo perfecto, atención y seguimiento impecable.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 30, 2024
I cant say enough good thinks about Esfania She has helped me so much I dont know what I would have done with out her shes the best.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 30, 2024
Lucy answered all of my questions, and even took the time to help me look for a solution! Great customer service! Couldn't be happier :)
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team