All reviews

Rating Breakdown

  • 5
    98% (5,265 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,338)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 6, 2025

Excellent Support – Quick and Helpful! I had an issue with my product listings, and the DSers support team was incredibly helpful. They responded quickly, provided clear instructions, and guided me through the solution step by step. Their professionalism and patience made the whole process smooth and stress-free. I truly appreciate their outstanding customer service and highly recommend DSers to anyone using Shopify for dropshipping. Thank you for the great support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that our support team was able to help you resolve your issue quickly and efficiently. We strive to make every experience as smooth and stress-free as possible, and it's great to know we succeeded! If you need any more assistance in the future, feel free to reach out. We're always here to help! DSers Team

5 / 5 Share

March 6, 2025

I had Lucy help me on the customer service chat, and she wa very helpful, informative and responded very quickly. I had a seamless customer help experience!

Store

My Store

Using app

About 1 month

Developer Reply

Hello! Thank you for leaving such a wonderful review! We're so happy to hear that Lucy was able to assist you quickly and efficiently. Our team always strives to provide seamless support, and it’s great to know that your experience was smooth. If you ever need assistance again, don’t hesitate to reach out—our team is here to help! DSers Team

5 / 5 Share

March 6, 2025

great customer service. they went above and beyond to solve my problem. i can really rely on them

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for leaving such a wonderful review! We're so glad to hear that our team went above and beyond to help you. Providing reliable support is something we take great pride in, and it’s fantastic to know you can count on us. If you ever need assistance again, don’t hesitate to reach out. We’re always here for you! DSers Team

5 / 5 Share

March 5, 2025

I am really impressed with the service received, very fast and very efficient... thank you DS

Using app

About 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Hi! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service. Our team is dedicated to providing fast and efficient support, and it's great to know we met your expectations. If you need anything else, don't hesitate to reach out. We're always here to help! DSers Team

5 / 5 Share

March 5, 2025

Un bon travaille avec un bon serviteur du client monsieur Blanca il fait un bon travaille pour m, aide merci beaucoup.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour! Merci beaucoup pour votre retour positif! Nous sommes ravis que Blanca ait pu vous aider efficacement. Nous apprécions vraiment votre confiance et votre satisfaction. N'hésitez pas à nous contacter à nouveau si vous avez d'autres questions ou besoins. DSers Team

5 / 5 Share

March 5, 2025

Experiência incrível de suporte ao cliente! Tive uma experiência excelente com o suporte ao cliente da DSers, graças à Amelia! Ela foi paciente, rápida e completa na resolução de todos os meus problemas. Sua disposição tornou toda a experiência agradável.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá! Muito obrigado por compartilhar sua experiência! Ficamos felizes em saber que Amelia foi tão eficiente e prestativa. Estamos sempre aqui para ajudar e garantir que você tenha a melhor experiência possível. Se precisar de mais alguma coisa no futuro, não hesite em entrar em contato com nossa equipe de suporte. DSers Team

5 / 5 Share

March 4, 2025

muito bom o app, simples e funcional, suporte via mensage muito eficaz e rápido

Store

Gemany

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Olá! Obrigado por compartilhar sua experiência positiva! Ficamos felizes em saber que o app está atendendo às suas necessidades e que o suporte via mensagem foi eficaz e rápido. Caso precise de mais ajuda no futuro, não hesite em entrar em contato. DSers Team

5 / 5 Share

March 4, 2025

Fiona was extremely helpful in addressing my questions about failed orders. She quickly found a solution, and I’m very pleased with the customer support!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for your feedback! We're happy to hear that Fiona was able to quickly find a solution for your failed orders. Our customer service team is always here to provide the best support possible! If you ever need further assistance, feel free to reach out anytime. DSers Team

5 / 5 Share

March 4, 2025

Everything was good, helpful service

Store

DROP UP

Using app

4 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for your kind words! We're happy to hear that you had a good experience with our support team. Providing helpful service is our priority! If you ever need assistance again, don’t hesitate to reach out. DSers Team

5 / 5 Share

March 4, 2025

Sandy was very helpful. Speedy and efficient. Thank you.

Store

Wizzr

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for your feedback! We're glad to hear that Sandy provided you with speedy and efficient support. Our team is always here to help! Feel free to reach out anytime you need assistance. DSers Team

5 / 5 Share

March 4, 2025

Sandi was very prompt in responding to my questions. I am a new store owner and had many questions. She answered them and also helped me complete my 1st order thanks again Sandi

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for your kind words! We're so happy to hear that Sandi was able to assist you with your first order and answer all your questions. Our team is always here to support new store owners like you! Don't hesitate to reach out if you ever need more help. DSers Team

5 / 5 Share

March 3, 2025

Esfania was very helpful and fast response. Solved my problem in minutes.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for taking the time to leave a review! We're so happy to hear that Estefania was able to help you quickly and resolve your issue. We pride ourselves on offering prompt and efficient customer support, and it's great to know that you had a positive experience. If you need any more assistance in the future, feel free to reach out. We're here to help! DSers Team

5 / 5 Share

March 3, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you so much for taking the time to leave a positive review! Our team is always here to make sure your experience is smooth! Feel free to reach out to us anytime you need further assistance. DSers Team

5 / 5 Share

March 3, 2025

Aimee from DSers team help me through understanding how Dsers work with my store, she get my 5 Stars!

Using app

About 3 hours

Total reviews

3

Average rating

4.3

Developer Reply

Hello! Thank you so much for leaving such a great review! We’re thrilled to hear that Aimee was able to guide you and help you understand how DSers works with your store. We’re proud to have her on our team and appreciate your kind words. If you ever need more help, feel free to reach out again! DSers Team

5 / 5 Share

March 3, 2025

I had problem finding a replacement suppliers urgently and being new to this I didn't know how to, so I got very fast and efficient help and was able to move forward with the orders. I'm so grateful for the service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your wonderful feedback! We're so happy to hear that you received fast and efficient help in resolving your supplier issue. Our team is always here to guide you through any challenges, and it’s great to know we were able to help you move forward with your orders. Don’t hesitate to reach out again if you need further assistance! DSers Team

5 / 5 Share

March 3, 2025

Zico from DSers has been a huge help with my products, making things so much easier. But the real standout is their support service. I had a minor issue, and within a 2-minute live chat with Zico, it was already sent to the tech team for resolution. Outstanding support—fast, efficient, and highly effective!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that Zico and our support team were able to help you quickly and efficiently. Our team is always here to make sure your experience is smooth, and we appreciate your kind words! Feel free to reach out to us anytime you need further assistance. DSers Team

5 / 5 Share

March 3, 2025

Very good support

Store

Plineco

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with our support team. We’re always here to assist you whenever needed. Feel free to contact us again if you have any more questions! DSers Team

5 / 5 Share

March 3, 2025

Vivian helped me a lot. Thank you so much

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your kind words! We’re so glad to hear that Vivian was able to assist you and make a positive impact. We truly appreciate you taking the time to share your experience. If you need any further help, feel free to reach out anytime! DSers Team

5 / 5 Share

March 2, 2025

Excellent support by Maria!!!

Store

TBAE

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello! Thank you for sharing your positive experience! We're so glad to hear that Maria provided you with excellent support. We truly appreciate your feedback, and our customer service team is always here to assist you with any needs. Feel free to contact us again if you need anything! DSers Team

5 / 5 Share

March 2, 2025

Very nice, very good and fast support

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you for your kind words and for leaving a review! We're glad to hear you had a positive experience with our support team. We always aim to provide fast and efficient service, and it's great to know that we met your expectations. If you need any further assistance, feel free to contact us anytime! DSers Team