All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2025

Fast and nice service highly recommend Sandy

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your kind words! We're thrilled to hear that Sandy provided fast and excellent service. Our team is always here to help and ensure a smooth experience for you. If you ever need assistance again, don’t hesitate to reach out! DSers Team

5 / 5 Share

Feb. 18, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your fantastic review! Feel free to reach out anytime if you need assistance. We're always here to help! DSers Team

5 / 5 Share

Feb. 18, 2025

its the best customer service you can get i was helped by wendy in 20 minutes very helpful and very respectful if i could i would give more stars wendy thank you

Store

HC-Shop

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful review! We're thrilled to hear that Wendy provided you with such great service. Our team is always here to assist you, and it’s fantastic to know Wendy made your experience so positive. If you ever need help again, don’t hesitate to reach out. We’re happy to assist! DSers Team

5 / 5 Share

Feb. 18, 2025

Excellent App and Outstanding Support!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with both the app and our support team. If you ever need assistance again, don't hesitate to reach out. We're always here to help! DSers Team

5 / 5 Share

Feb. 18, 2025

Very good service thnak you!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you for your kind words! We're so happy to hear that you had a positive experience with our service. If you ever need any more help, feel free to reach out. We're always here for you! DSers Team

5 / 5 Share

Feb. 18, 2025

I had an issue after installing the app, but Vivian responded quickly and resolved it right away. I really appreciate the prompt and efficient support. Thank you so much!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for sharing your experience! We're so happy to hear that Vivian was able to resolve your issue quickly and efficiently. Our team works hard to provide prompt and helpful support, and it's great to know that Vivian was able to assist you so effectively. If you need anything else, don’t hesitate to reach out again. We’re always here to help! DSers Team

5 / 5 Share

Feb. 17, 2025

Support is absolutely amazing, I was shocked how quickly they have responded to my questions and answered promptly with all proper explanation, directing me on all the steps how to connect suppliers from Aliexpress to DSers and link products to Shopify. Very much appreciate for help.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for leaving such a fantastic review! We’re thrilled to hear that our support team was able to assist you so efficiently and provide the guidance you needed. It's always our goal to make your experience as smooth as possible, and we’re glad to have been able to help. If you have any more questions or need assistance in the future, don't hesitate to reach out. We’re always here to help! DSers Team

5 / 5 Share

Feb. 17, 2025

Rita me ha ayudado de una forma muy clara y lo más importante, me ha solucionado el problema que tenía con un pedido atascado por mi culpa y desconocimiento, además me ha enseñado como funciona Dsers de una forma muy clara. Gracias!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Hola! ¡Muchas gracias por tu comentario! Nos alegra saber que Rita pudo ayudarte de manera clara y efectiva, y que pudo resolver el problema con tu pedido. Siempre nos esforzamos para brindar el mejor servicio posible y es genial saber que fue útil para ti. Si necesitas más ayuda, no dudes en contactarnos nuevamente. ¡Estamos aquí para ayudarte! DSers Team

5 / 5 Share

Feb. 17, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your feedback! If you ever need assistance in the future, don't hesitate to reach out. We're always here to help! DSers Team

5 / 5 Share

Feb. 17, 2025

Rita is very helpful

Store

Taraiga

Using app

About 22 hours

Total reviews

5

Average rating

4.2

Developer Reply

Hello! Thank you for sharing your positive experience with Rita! We're thrilled to hear that she was able to assist you effectively. We truly appreciate your feedback. If you need further assistance, feel free to contact us again anytime. We're here to help! DSers Team

5 / 5 Share

March 18, 2025

Very professional, very fast in response, it was a very nice experience talking to them. Rfimp, you are the best.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for taking the time to leave such a kind review! We're so glad to hear that you had a positive experience with our customer service team. We strive to be both professional and efficient in helping our users, and it's great to know that we succeeded in doing so for you. If you need any further assistance, please feel free to contact us again. We're here to help! DSers Team

5 / 5 Share

Feb. 16, 2025

Luna was a great help to me following my latest enquiry. She was prompt in responding and has assisted me before. Exceptional service.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello! Thank you so much for your feedback! We're thrilled to hear that Luna was able to assist you once again and provided exceptional service. Our customer service team always strives to provide prompt and helpful support to make your experience smoother. If you need anything else, don't hesitate to reach out to us again. We're here to help! DSers Team

5 / 5 Share

Feb. 15, 2025

Awesome dropshipping app very simple and very handy ! The person helping me, Raphael, was very helpful and to the point when I needed him. Using images and many details he quickly solved the problem ! Thank you Raphael

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for leaving such a great review! We're thrilled to hear that you had an awesome experience with DSers and that Raphael was able to assist you so effectively. Our team always aims to provide quick, helpful, and detailed support to ensure everything runs smoothly for you. If you ever need further assistance, don't hesitate to reach out again. We're here to help! DSers Team

5 / 5 Share

Feb. 15, 2025

Très satisfaite de DSERS que j'utilise depuis 2 ans et surtout de leur service client au top et très réactif. J'ai rencontré un petit souci et mon problème a été réglé en quelques minutes. Je recommande

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour ! Merci beaucoup pour votre commentaire ! Nous sommes ravis que vous soyez satisfaite de DSers et de notre service client. Nous nous efforçons toujours de résoudre les problèmes rapidement et efficacement, et c’est un plaisir de savoir que vous avez eu une expérience positive avec notre équipe. N’hésitez pas à nous contacter à nouveau si vous avez besoin d’aide dans le futur, nous serons heureux de vous assister. DSers Team

5 / 5 Share

Feb. 15, 2025

Big congratulations to Esfania from the DSers team support! Your dedication and help have been absolutely invaluable. Thank you for always going above and beyond to assist and make things easier. You’re a true asset to the team! Keep up the amazing work!

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi! Thank you so much for leaving a review and for recognizing Esfania's exceptional support! We're thrilled to hear how her dedication made a difference for you. Our customer service team truly cares about helping you succeed, and it's always wonderful to see that effort shine through. If you need any further assistance, don't hesitate to reach out—Esfania and the team are here for you! DSers Team

5 / 5 Share

Feb. 15, 2025

Great Help provided in converting my first sale ! Thanks to Dser.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for taking the time to leave a review! We're so happy to hear that our team helped you convert your first sale. It's always exciting to see new businesses start off on the right foot, and we're here to make sure you keep succeeding. Feel free to contact us anytime if you need further assistance—our customer service team is always ready to help. DSers Team

5 / 5 Share

Feb. 14, 2025

I am new to drop shipping and i must say Fiona helped me grasp the whole DSERs process like it was nothing. Fiona was there all the way till I fulfilled my very first order. I came worried but I left confident and satisfied with the knowledge and mastery of the order fulfilment process. Thanks Fiona

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for sharing your experience with us! We're thrilled to hear that Fiona was able to guide you through the DSers process and help you fulfill your very first order. Our customer service team is always here to ensure that you're supported every step of the way. If you have any more questions or need further assistance, don't hesitate to reach out again. We're always happy to help! DSers Team

5 / 5 Share

Feb. 14, 2025

I had trouble shipping my order, but thanks to Fiona, I was able to complete it. Great help!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback! We’re so glad to hear that Fiona was able to assist you and resolve the shipping issue. We truly appreciate you sharing your experience. If you ever need further help or have any more questions, don’t hesitate to reach out! DSers Team

5 / 5 Share

Feb. 14, 2025

This is by far the best dropshipping app I've used! The support team is outstanding - Selena responded incredibly fast and provided clear, helpful answers. Highly recommended for anyone looking for a seamless dropshipping experience!

Using app

About 12 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your great experience with us! We're thrilled to hear that Selena was able to help you and that you're enjoying using DSers. It's awesome to know you find the support so fast and helpful. 😊 If you ever need assistance again, don’t hesitate to reach out. We're always here for you! DSers Team

5 / 5 Share

Feb. 14, 2025

DSers is an absolute game-changer for my business! It integrates perfectly with Shopify and makes order management super easy. I also love how efficient the product importing process is – it saves me so much time. I want to give a special shoutout to Raphael, who has been incredibly helpful with a Chrome extension issue I was facing. His quick and knowledgeable support made all the difference. Thanks to his assistance, everything is running smoothly now. I highly recommend DSers to anyone looking to optimize their dropshipping operations. And a huge thanks to Raphael for his outstanding support!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your amazing review! We're thrilled to hear that DSers has been a game-changer for your business and that Raphael was able to provide the helpful support you needed. We’ll be sure to pass along your appreciation to him! 😊 If you ever need assistance in the future, don’t hesitate to reach out—we’re always here for you! DSers Team