DSers‑AliExpress Dropshipping
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Rating
4.9
feedback
5,406
chart
#730
All reviews
Review RSS Feed
Jan. 18, 2025
Very friendly and straight-to-point support! Really impressed.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 18, 2025
Raphael est TOP et très patient, merci à toi et continues !
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 18, 2025
Support service is very fast and dedicated. Thank you
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Jan. 17, 2025
My helper was so friendly and nice. She walked me through the steps I needed help with and made sure I was on the right track. Thank you so much friend.
Store
My Store
Using app
About 2 months
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 16, 2025
Marie was fantastic! She showed amazing patience and understanding and walked me through the numerous questions to help get my issue resolved. I'm new to Dsers and had no idea where to find products to import to my store and her knowledgable, caring, and joyful attitude was refreshing! Jo Baumgartner Shop Jobie
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Jan. 16, 2025
Tôi muốn gửi lời cảm ơn chân thành đến Maria, tư vấn viên của Dsers, vì sự hỗ trợ tuyệt vời mà cô ấy đã mang lại. Maria thật sự rất tận tâm, chu đáo và cực kỳ chuyên nghiệp. Cô ấy không chỉ giúp tôi giải đáp mọi thắc mắc mà còn đưa ra những giải pháp cụ thể và thiết thực để tối ưu hóa công việc kinh doanh của tôi. Maria luôn kiên nhẫn lắng nghe và hiểu rõ nhu cầu của tôi, sau đó đưa ra các hướng dẫn chi tiết và dễ hiểu. Nhờ có sự hỗ trợ của cô ấy, tôi đã biết cách sử dụng Dsers hiệu quả hơn và tự tin hơn trong việc vận hành cửa hàng. Sự nhiệt tình và chuyên môn của Maria thực sự là một điểm sáng trong trải nghiệm của tôi với Dsers. Tôi rất biết ơn sự giúp đỡ này và chắc chắn sẽ tiếp tục sử dụng dịch vụ của Dsers cũng như giới thiệu đến bạn bè. Cảm ơn Maria rất nhiều!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 16, 2025
Maria worked with me to understand the process for pricing of products for my store. She is absolutely wonderful, and also shared screenshots with me to illustrate the point, making it visually understand faster. Response time is very good. I wish her all the best!!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Jan. 16, 2025
Customer service was quick and great. Thanks.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Jan. 16, 2025
great work thanks
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 16, 2025
Great customer service.. Zoe is with good knowledge
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 16, 2025
Awesome support . Blanca is amazing . Always so helpful.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Jan. 15, 2025
Great support! Thanks for your help
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 15, 2025
I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Jan. 15, 2025
Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 15, 2025
Sandy was very supportive and resolved my query very efficiently. Great customer service! Thank you Sandy.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Jan. 15, 2025
DSers is an absolute game-changer for eCommerce businesses. This app is packed with features that streamline the dropshipping process, making it more efficient and less time-consuming. One of the standout features is its ability to process bulk orders in just a few clicks. Instead of spending hours placing orders manually, it can fulfill hundreds of orders simultaneously, saving valuable time that I can be reinvested into growing your business. The supplier management feature is another big plus. DSers allows you to connect with multiple suppliers seamlessly, ensuring you always have a reliable source for products. This feature also provides the flexibility to switch suppliers quickly if needed, which is crucial for maintaining consistent stock levels and customer satisfaction. Product mapping is intuitive and user-friendly, allowing you to map multiple suppliers to one product easily. This ensures that you have backup options if a supplier runs out of stock or if shipping delays occur, which can be a lifesaver during peak seasons. DSers’ integration with Shopify is smooth and hassle-free. The app syncs order details in real time, reducing errors and making inventory management a breeze. The analytics and reporting tools are also incredibly helpful, offering insights into sales performance and helping me make data-driven decisions. Lastly, the customer support is top-notch, especially Rin who always goes the extra mile to ensure you get the support you need. The DSers team is always ready to assist, providing quick and effective solutions whenever I encounter issues. I highly recommend this app to anyone looking to optimize their dropshipping operations and scale their business.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 15, 2025
Merci - vous êtes très rapide à répondre à notre demande - c'est très efficace, cela nous rassure /
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Jan. 15, 2025
Rick on customer support was quick, precise and efficient. I love that !
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 15, 2025
Perfect service, clear and very friendly, perfect English.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Jan. 15, 2025
So great! The customer service is SUPERB!!!! I had an amazing experience with Sandy! The team was incredibly attentive, friendly, and went above and beyond to address my concerns. They resolved my issue quickly and kept me updated throughout the process, making everything stress-free. It’s rare to find such a dedicated and efficient service these days, and I truly appreciate the effort they put into ensuring customer satisfaction. Highly recommend!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team