DSers: Dropship+AliExpress+AI
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Fantastic service, Fantastic person, Really helped me with the problem I had, They solved it in minutes, I was very stressed out, but they made it a lot easier for me, thank you kimi for everything you done!
Hi, Thank you so much for sharing your amazing experience! We're so glad to hear that Kimi was able to resolve your issue quickly and make the process much easier for you. Our customer service team is always here to support you and provide quick solutions. If you ever need assistance again, feel free to reach out — we're always here to help! DSers Team
I've spoke with Chloe today, for some issues with my account, she was very helpful, patient and very knowledgeable. Many thanks for your help.
Hi, Thank you so much for leaving such a wonderful review! We're thrilled to hear that Chloe was able to assist you with your account issues in such a helpful, patient, and knowledgeable manner. Our customer service team always strives to provide the best support possible. If you need any further assistance in the future, don't hesitate to reach out. We're always here to help! DSers Team
I had difficulties to fulfill an order and I have found a very nice partner who help me through with an incredible patience. That person was very knowledgeable and kind throughout the process. I really appreciate Rin's help.
Hi, Thank you so much for leaving this wonderful review! We're thrilled to hear that Rin was able to assist you with your order and provide the help you needed with patience and expertise. Our customer service team works hard to ensure that every user receives the best support, and we're glad Rin could make your experience a positive one. If you ever need further assistance or have more questions, don't hesitate to reach out again. We're always here to help! DSers Team
5 stars - Rin went above and beyond to help me out. Totally recommend them and their support team.
Thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Rin went above and beyond to assist you — that’s exactly the level of support we aim to provide. Your recommendation means a lot to us and the entire DSers team. If you ever need anything else, we’ve got your back! 💪 — DSers Team
Responsive and attentive service! The platform is super intuitive and makes order management so much easier. A real time-saver!
Hi, Thank you for leaving such a great review! We're thrilled to hear that you’re enjoying the platform and that our customer service team has been responsive and attentive. If you ever need assistance or have any questions, feel free to reach out to us anytime — we’re always here to help! DSers Team
Great customer support, highly recommended!
Hi, Thank you so much for your kind words and for taking the time to leave a review! Our customer service team truly appreciates your feedback — we’re always striving to provide fast, friendly, and effective support. If you ever need any further assistance, don’t hesitate to get in touch with us. We’re always happy to help! DSers Team
Fiona from DSers was incredibly prompt, efficient, and friendly in assisting me with my request. Her support made a big difference! The DSers platform itself is very easy to integrate with Shopify and keeps all my orders organized — it’s been a great experience so far. I’m really happy with the service and highly recommend it!
Hi, Thank you so much for leaving such a wonderful review! We're thrilled to hear that Fiona was able to assist you promptly and efficiently — our customer service team takes pride in offering friendly and reliable support. It's also great to know you're enjoying the DSers platform and its integration with Shopify! If you ever need help again, don't hesitate to reach out. We're always here for you. DSers Team
I've been using DSers for a few months now and I'm really impressed! The platform is fast, intuitive, and delivers exactly what it promises. Today, I needed to contact the support team and was very well assisted — they were extremely clear and objective, answering all my questions quickly and efficiently. Congratulations to the team for the excellent work!
Hi, Thank you so much for your thoughtful review! We're delighted to hear that you’ve been enjoying your experience with DSers and that our support team was able to assist you clearly and efficiently. Our customer service team works hard to ensure every user feels supported and confident using the platform. If you ever have more questions or need assistance in the future, feel free to reach out to us anytime. DSers Team
Frankie was awesome. Not only did he help me get my order placed but he educated me on a lot of things I was not sure of. I highly recommend Dser for your drop shipping needs.
Hi, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Frankie was able to assist you with your order and provide helpful insights along the way—our customer service team always aims to be informative and supportive. If you ever need help again, don’t hesitate to reach out. We’re always here to support your dropshipping journey! DSers Team
Aurora was of great help when explaining the DSers fulfillment process!!! They provided so much clarity and I'm especially appreciative.
Hi, Thank you so much for your kind words! We're glad to hear that Aurora was able to clearly explain the DSers fulfillment process—our support team is always here to make things easier and clearer for our users. If you ever need more help or have any questions down the road, don’t hesitate to get in touch. DSers Team
5 star Esfania was very helpful
Hi, Thank you for leaving a 5-star review! We're so glad to hear that Esfania was helpful—our customer service team is always here to provide the best support possible. If you ever have more questions or need assistance in the future, don’t hesitate to reach out! DSers Team
DSers customers service is efficient, patient, knowledgeable. They helped me address the issues I had with canceling and reordering and making sure I was using the right supplier. This review is for this Sandy, the customer assistant who was with me for close to an hour working through some complications from my end. Sandy was, in my opinion, the face of DSers and Aliexpress, and that makes me think I am doing business with the right partners. This is my first review ever. Shows how satisfied I am.
Hi, Thank you so much for sharing your thoughtful review! We're incredibly glad to hear that Sandy was able to support you with patience and expertise—our customer service team is dedicated to providing exactly that kind of experience. If you ever need help again, please don’t hesitate to reach out. We’re always happy to assist. DSers Team
Selena helped me with my issues and she was so patient with my questions. She stayed on the chat with me for well over an hour and a half. She is a life saver!
Hi, Thank you so much for taking the time to share your experience! We're so glad to hear that Selena was able to assist you patiently and thoroughly. Our customer service team is always dedicated to helping users every step of the way, no matter how long it takes. If you ever need help again, feel free to reach out to us anytime — we're always here for you! DSers Team
Excellent support, especially from Sandra! She was extremely helpful.
Hi, Thank you for taking the time to leave such a kind review! We're so glad to hear that Sandra was able to assist you and provide excellent support—our customer service team is always here to help with dedication and care. If you ever have more questions or need further assistance, feel free to reach out to us anytime. DSers Team
Worked with Luna and she was awesome. Bravo to Luna! No long wait times to get a response like most apps. Helped me to realize it was me that cancelled the order, and most importantly, showed me how to get here to write the review. A previous agent had asked me to write a review but I didn't know how to get here.
Hi, Thank you so much for your thoughtful feedback! We’re thrilled to hear that Luna provided you with such awesome support. It’s great to know she not only helped clarify your order situation but also guided you on how to leave a review—your words mean a lot to us! If you ever need anything else, don’t hesitate to reach out. We’re always here to help! DSers Team
Olá, tenho uma Loja há pouco mais de um ano e foi surpreendido por alguns emprevistos de configuração. Hoje na data de 06/04/2025, fui surpreendido outra vez as 17:00 de um domingo fui atendido e muito bem atendido pea Fiona que me guiou e ajudou a passar por essa etapa. Muito Obrigado e espero crescer nesta parceria. Luiz Fenando Fonseca ( Hello, I have had a store for a little over a year and was surprised by some business owners who were setting it up. Today, on 04/06/2025, I was approached again at 5:00 pm on a Sunday and was very well attended to by Fiona who guided me and helped me get through this stage. Thank you very much and I hope to grow in this partnership.)
Olá Luiz Fernando, Muito obrigado por deixar esse comentário tão positivo! Ficamos muito felizes em saber que a Fiona pôde te ajudar com eficiência, especialmente em um momento inesperado como esse. Nosso time de suporte está sempre pronto para auxiliar, mesmo nos finais de semana — é gratificante saber que você se sentiu bem atendido. Conte conosco sempre que precisar, estamos aqui para ajudar no crescimento da sua loja! Equipe DSers
Excellent Support from Rita
Hi, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Rita provided you with excellent support—our customer service team is always here to ensure you have the best experience possible. If you ever need assistance again, feel free to reach out to us anytime. DSers Team
Thank you Rita for helping me resolve my issue with my orders. They responded quickly,
Hi, Thank you so much for your kind words! We're glad to hear that Rita was able to assist you quickly and help resolve the issue with your orders—our support team is always here to provide fast and helpful service. If you ever run into any more questions or need further assistance, feel free to reach out anytime. DSers Team
I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!
Hi, Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zico was able to step in quickly and resolve your issue—our customer service team takes great pride in providing fast, reliable support to keep your business running smoothly. If you ever need help again, please don’t hesitate to reach out. We’re always here for you! DSers Team
I had a technical issue on my Dsers Platform and Isak from DSers team was kind enough to assist me on resolving the issue. great Communication
Hi, Thank you so much for taking the time to share your feedback! We're so glad to hear that Isak was able to assist you in resolving your technical issue with great communication. Our team is always here to ensure you have a smooth experience. If you need any more assistance, feel free to reach out anytime. We’re always happy to help! DSers Team
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