DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
29,979
chart
#320
All reviews
Rating Breakdown
Review RSS Feed
Sept. 8, 2024
I am satisfied with the customer service. I quickly received a valid answer to my question.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 8, 2024
I recently had a problem with completing an order. It was a weekend and late at night. Aliexpress said the order was in good standing, and Dsers said the order was canceled. Ivan was able to help me correct this issue quickly and efficiently. I highly recommend this app for all shopify store owners
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
wendy was very helpfull and nice i was able to solve all the problems I was having trouble with
Store
My Store
Using app
1 day
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
The fast responding is amazing the agent Zico was really fast with answering my questions and he helped me get the files I want in no time he was a great help to my issue.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Customer Service was amazing. I had a problem filling an order that would not map and CHAT help stayed with me until problem was resolved. GREAT HELP..!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
zico est super ! merci
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Zoe helped and solved the issue. She was great.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Thanks Blanka! chat was quick and helpful. defiantly the best way to reach out when you're lost. much appreciated
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Blanca is the best on helping out for any issue you run into. Really impressed with how quick & easy she made it.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Very helpful customer service, Thank you Villanelle
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Blanca helped me a LOT, she solved my problem very fast!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Au top pour vous aider, Merci Blanca !
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
I was having issues with understanding the process of updating and synchronizing Dsers with my store so I contacted the live Chat. Lucy assisted me greatly by pointing towards the right direction. Now I have a better understanding of what to do. Thanks Lucy!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 7, 2024
Store
My Store
Using app
17 days
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Sept. 7, 2024
Zoé a été au top,problème résolu en 5 minutes,merci beaucoup!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Lo mejor hasta ahora!! Soy nueva usándo Dser pero me esta facilitando mucho procesar mis pedidos y la atencion al cliente por parte de Blanca es rapida y efectiva, me ayudan con cualquier duda. Muy recomendada la app
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Muy buen servicio, excelentes y muy rapidas respuestas de Blanca
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Best app for dropshipping
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 7, 2024
Great Coustmer Service and Fast Responding
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 8, 2024
Best service ever! Chrissy took a lot of time to help me with my process. We solved the problem super quickly. Everything worked. Thank you for the great service and your patience! I really appreciate that! And thank you Tiffany to! You are the best Chrissy & Tiffany!