DSers: Dropship+AliExpress+AI
All reviews
I had the pleasure of working with Zico, who walked me through the entire fulfillment process, and I couldn’t be more impressed! Zico was incredibly knowledgeable, patient, and thorough, making sure I understood every step of the process. What stood out the most was Zico’s professionalism and willingness to go above and beyond to address all my questions and concerns. It’s clear that Zico genuinely cares about providing excellent customer service and ensuring a smooth experience. Thanks to Zico’s guidance, I now feel confident in the fulfillment process and know I’m in great hands. Highly recommend working with Zico if you ever get the chance—absolutely fantastic!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Excellent service with customer support, thank you
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
i love this app! Especially the customer service, Olivia helped me solve a major issue.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
I had an excellent experience with DSers, thanks to Aurora! They were incredibly helpful and knew exactly how to solve my issue right away. Their knowledge and efficiency made the entire process smooth and stress-free. It's always great to deal with someone who truly understands the platform and can provide clear, quick solutions. I highly recommend DSers for their top-notch support and especially appreciate Aurora for their outstanding service!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
it was very helpful
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Thank you for your help, Sandy! Moreover, I’m really glad there’s a chat feature for DSers now, because of this, I was able to fix a minor problem quickly!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dsers is a great app to use if you are in the dropshipping buisness. It's easy to use and a great way to get things done quick. Also the customer support is great i was on a live chat with Lydia and she helped get into my account as I was having a bit of trouble. Definitely recommend.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Vivian was a life saver. I tried adding products from CJ's and their customer service was .... language barrier and didn't listen and rushed me out the door. DSER's is worth the monthly fees as customer service was prompt, I waited 1 minute, and she found the issue right away. (I uninstalled and re-installed the DSER App, as CJ didn't give good instructions) and it bumped out my shipping locations in my shopify settings which had all my products inventory set to 0. Vivian saved alot of stress at 10PM on a weekend. Highly recommend.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Raphael est TOP et très patient, merci à toi et continues !
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Support service is very fast and dedicated. Thank you
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
My helper was so friendly and nice. She walked me through the steps I needed help with and made sure I was on the right track. Thank you so much friend.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Marie was fantastic! She showed amazing patience and understanding and walked me through the numerous questions to help get my issue resolved. I'm new to Dsers and had no idea where to find products to import to my store and her knowledgable, caring, and joyful attitude was refreshing! Jo Baumgartner Shop Jobie
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Tôi muốn gửi lời cảm ơn chân thành đến Maria, tư vấn viên của Dsers, vì sự hỗ trợ tuyệt vời mà cô ấy đã mang lại. Maria thật sự rất tận tâm, chu đáo và cực kỳ chuyên nghiệp. Cô ấy không chỉ giúp tôi giải đáp mọi thắc mắc mà còn đưa ra những giải pháp cụ thể và thiết thực để tối ưu hóa công việc kinh doanh của tôi. Maria luôn kiên nhẫn lắng nghe và hiểu rõ nhu cầu của tôi, sau đó đưa ra các hướng dẫn chi tiết và dễ hiểu. Nhờ có sự hỗ trợ của cô ấy, tôi đã biết cách sử dụng Dsers hiệu quả hơn và tự tin hơn trong việc vận hành cửa hàng. Sự nhiệt tình và chuyên môn của Maria thực sự là một điểm sáng trong trải nghiệm của tôi với Dsers. Tôi rất biết ơn sự giúp đỡ này và chắc chắn sẽ tiếp tục sử dụng dịch vụ của Dsers cũng như giới thiệu đến bạn bè. Cảm ơn Maria rất nhiều!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Maria worked with me to understand the process for pricing of products for my store. She is absolutely wonderful, and also shared screenshots with me to illustrate the point, making it visually understand faster. Response time is very good. I wish her all the best!!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Customer service was quick and great. Thanks.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
great work thanks
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Great customer service.. Zoe is with good knowledge
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Awesome support . Blanca is amazing . Always so helpful.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
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