All reviews

Rating Breakdown

  • 5
    87% (1,861 ratings)
  • 4
    1% (23 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (29 ratings)

Reviews with Text

  • 92% (1,776)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2026

We encountered an issue where the text box content was not appearing on the order page. Liv was extremely helpful and resolved the problem in a timely manner. Now that the issue is fixed, we are ready to begin using the app and its functions.

Store

Drop 93

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

I have been very satisfied with the service and the app itself. This app has a large amount of configuration options to help with different options you need for your products. The customer service is great as well. They are responsive and have solved every issue I have encountered. Highly recommend this app. I have even upgraded to a paid plan, and it has paid itself off already

Store

Ix Tech

Using app

10 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 19, 2026

Great App! Works to customize my site for what i need. The customer service is great; they respond quickly and help you to fix any issues that you can't figure out.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Very intuitive and easy to use. We operate an online bakery with complex product customization, and this is by far the most efficient and well-designed product options app we’ve used. I’ve tested many alternatives, and Easify stands out for both usability and flexibility.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Liv was amazing and very helpful. She fixed the problem, and then showed me exactly how to avoid the issue for the next time.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Anne and Kendle worked hard and happily to fix my problem, I'd give them both 10 stars if I could.

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Highly recommend this app! I used 3 different apps before for product linking, option variants and personalization with live preview, and this app can do those things all in just one app! Although the app is already very user friendly and convenient, I noticed some minor issues and had some personal requests while setting everything up. I can only say the customer service and dev team are excellent! They are very kind, respond really fast and are so helpful. They fixed everything I asked for, even the complex requests. I am so happy I found this app! Thank you very, very much for bringing my store to the next level! Love, Madelaine | Personabel

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

I love this app. it's easy to setup and integrate with my store. I had a little issue during installation and the team was very helpful in getting it rectified.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 15, 2026

The worst support I saw before.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 15, 2026

Our developers used this app to build a complicated product section for our site. The app itself is straightforward to use with some practice and has worked very well for us. We had an issue with our theme conflicting and they resolved it quickly for us through their built in support. (After business hours!) Thanks and we look forward to working with you further!

Store

FORCE3

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Tons of options to customize inside the App. But when I ran into an issue the customer support was lightning fast. They logged in, saw the problem, and fixed it in the code in less than 5 minutes. Other apps that would have take 24 hours and 3 emails back and forth.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

I had a few questions setting up testers and Anne was helpful; she helped me arrive at the answer I needed to fix things.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

very good plug-in

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Assistenza magnifica di Anne. Veloce nelle risposte ed esaustiva.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Easy to use and wonderful support that answer promptly!

Store

ITADAKI

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Very efficient customer service. Happy with this app!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 14, 2026

Terrible customer service. They messed up my website's code and washed their hands of it, blaming an external app, even though I sent evidence that the problem was with Easify Option. They told me they would help me within 48 hours, which is terrible for any business. I definitely don't recommend them.

Store

Timbrin

Using app

3 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 14, 2026

great app and even better tech support

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Great app! This app is very easy to use, and I love their customer service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

great app and great support from the online chat

Using app

About 1 year

Total reviews

2

Average rating

3.5