Easify Custom Product Options
All reviews
love this app, especially the assistance i got from Hannie when i was stuck! keep up the great work
Simple and easy to use. I had a question and it was answered promptly.
Found a pretty annoying bug but they fixed it the same day. They also helped me to set up a menu of options at checkout. Excellent service.
Customer service is the best!! Helped me with a simple solution and were very easy to work with and timely!!
Une super application et quand on a besoin d'aide on les contacts via le support très rapide et compétent je recommande à tous ceux qui ont besoin de cette application
Enkel app att använda, löser många av våra bekymmer vi haft i shopen och till ett riktigt bra pris. Dessutom snabb och hjälpsam support!
Really great app and amazing support too, responded to my issue in about 2 minutes and helped me out immedietely. Does everything thank you!
Option sets are great, loaded with fine features. However it lacks some features which are very basic. We wanted a way to disable the option set if the product (without any variants) is sold. they have a functionality to hide option sets for 'Out of stock' products but not for 'Sold' products. This is very basic requirement.
i needed assistance with something and in the live chat, Anne, helped me out to figure out exactly what i needed and now my page is working exactly like i wanted it to!
Very helpful; I like them because they are quick to respond and hit the mark.
Best and quickest support ever, thank you Gavin! The app works so well and solved all the issues I had had before in seconds :) big recommendation
If you have a simple store with a few products, perhaps this app works. But if you manage dozens of products with complex options and depend on accurate pricing, be extremely careful. We experienced constant issues combining Shopify's native options with Easify. Pricing would not display correctly, repeated patches were required, and after support began making changes, we started finding incorrect pricing and problems across other products. We have spent days troubleshooting and repairing issues and have finally given up. Something we wish we had understood beforehand: once you commit to Easify, getting out is not as simple as uninstalling the app. We are now manually rebuilding dozens of options back into Shopify. Most concerning, shortly after granting Easify's support team access to our store, an entire product page disappeared along with images from our library. We continue to discover additional missing images. We cannot confirm what caused this, but the timing is concerning enough that we have opened an investigation with Shopify to determine what happened. One final piece of advice: don't just focus on all the positive reviews. Read the negative reviews first. Look at the problems other merchants have experienced and then decide whether you are still comfortable trusting the app with your store. We wish we had paid considerably more attention to those reviews before committing. After 5 years of building our Shopify store, this has been one of the most frustrating app experiences we have had. We did request a refund for our purchase since we started to encountered major issues. We keep track of time spend correcting software issues and the hours spend on our overhead account attributed to Easify issues was at $1,473.00CAD as of today. Unfortunately, we cannot recommend Easify. If you operate a complex store, proceed with extreme caution.
Thomas was amazing. He helped me understand the process of setting up inventory groups to share across products. He was patient, kind and thorough. Thank you!
Sorted my cosmetic issue in literal minutes from first reach out to implementation! Thank you
The representative was really helpful. He walked me through the process & allowed me to take my time. I am not tech savvy but I was able to see how the app works & all the features that I didn't know was available.
Support was great - I needed quite a bit of help and the Easify team was straight onto resolving my issue. Will definitely rely on them in the future!
Solved my problem in less than 10 minutes! Even as an advanced user, there's some stuff I couldn't figure out.
Sehr nützliche App und toller Kundensupport!
Snel geholpen met een probleem.
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