All reviews

Rating Breakdown

  • 5
    90% (1,719 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (24 ratings)

Reviews with Text

  • 93% (1,641)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2025

Liv was Incredibly helpful with a complicated set up!

Store

Solano Laser Craft

Using app

12 months

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Liv was able to assist you with your setup. Our team always does their best to ensure every merchant can get things running smoothly, no matter how complex the setup might be. Your kind words mean a lot to us and will be shared with Liv and the rest of the team. We truly appreciate your trust and support. If you ever need more help or have questions in the future, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.

5 / 5 Share

Nov. 3, 2025

Fast and helpful customer service

Store

Intrepid Safety

Using app

About 1 hour

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re truly glad to hear that you had a fast and helpful experience with our support team. Our goal is always to make sure merchants can get assistance quickly and have clear guidance every step of the way. It means a lot to know that our team could resolve your issue efficiently and make your experience a positive one. We really appreciate your trust and kind words. Your feedback motivates us to keep improving both the app and our customer service so we can continue supporting your store in the best way possible. If you ever need more help, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.

5 / 5 Share

Nov. 2, 2025

This app has been invaluable for my small business! Super easy to use and my customers have stated how user friendly my website is. I have chatted a few times when I need some assistance and support, specifically Anney has been super helpful!

Store

Ahava Designs

Using app

3 months

Developer Reply

Thank you so much for your thoughtful 5-star review of Easify Product Options! We’re truly happy to hear that the app has been valuable for your small business and that it’s made your website easier for customers to use. It’s wonderful to know that Anne was able to assist you whenever you needed help. Our team always strives to provide quick, clear, and friendly support, so your kind words mean a lot to us. Your feedback encourages us to keep improving both the app and our service to make sure it continues to support your business as it grows. If you ever need more help or have ideas to share, our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.

5 / 5 Share

Nov. 2, 2025

Suzy was super helpful with all my questions and requests. I would recommend this app to anyone!

Store

403 Custom Cuts

Using app

About 7 hours

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Suzy was able to help with all your questions and requests. Our team always strives to make sure merchants feel supported and confident while using the app, so your kind words truly mean a lot. We’ll be sure to share your feedback with Suzy, she’ll be very happy to hear it. If you ever need more help or have suggestions to share, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.

5 / 5 Share

Nov. 2, 2025

Perfect App with all needed features. Also very fast support when you have a problem or need a small code.

Store

Maasz Schokolade

Using app

4 months

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that the app has all the features you need and that our support team was able to assist you quickly when you needed help. Providing reliable features and fast, friendly support is something we truly value, so your feedback means a lot to us. We’re happy to know the app has been a good fit for your store. If you ever have more questions or need further assistance, our 24/7 live chat support is always here and happy to help. Best regards, Easify Team.

5 / 5 Share

Nov. 2, 2025

Je dois absolument saluer l'équipe Easyfy pour leur professionnalisme et leur réactivité absolument exceptionnels. J'ai rencontré un problème critique avec l'application un week-end, juste avant le lancement de ma nouvelle collection de gravures, ce qui aurait pu être une catastrophe. À ma grande surprise, non seulement j'ai reçu une réponse immédiate, mais le problème a été entièrement réglé dans la journée même ! Un immense merci tout particulier à Clove qui, malgré le week-end, a pris les choses en main avec une efficacité et une expertise incroyables. Clove a réussi à régler le problème en quelques heures seulement, garantissant le succès et la fluidité du lancement de ma collection. Ce niveau d'engagement est rare et précieux. Easyfy et Clove ne sont pas seulement des prestataires, ce sont de véritables partenaires qui se soucient sincèrement du succès de leurs utilisateurs. Si vous cherchez une application fiable avec un support client en or massif, ne cherchez plus. Je recommande Easyfy à 1000% ! Merci de m'avoir permis de lancer ma collection sans stress. Vous êtes les meilleurs !

Store

Bleu Saphir

Using app

Over 1 year

Developer Reply

Merci beaucoup d’avoir pris le temps de partager votre retour détaillé sur Easify Product Options! Nous vous sommes vraiment reconnaissants d’avoir décrit votre expérience, et nous sommes très heureux d’avoir pu vous aider à un moment aussi important pour votre boutique. Nous sommes ravis d’apprendre que Clove a pu intervenir rapidement et résoudre le problème avec soin et professionnalisme. Elle, ainsi que le reste de notre équipe, fait toujours de son mieux pour que chaque commerçant puisse compter sur nous, même dans les moments les plus urgents. Votre reconnaissance nous touche énormément. Votre message est une belle source de motivation pour continuer à améliorer l’application et la qualité de notre service. Nous sommes honorés de votre confiance et continuerons à faire de notre mieux pour vous offrir un accompagnement fiable chaque fois que vous en aurez besoin. Notre assistance par chat en direct est disponible 24h/24 et 7j/7 si vous avez des questions ou besoin d’aide supplémentaire. Cordialement, Équipe Easify.

5 / 5 Share

Nov. 1, 2025

Anne was so great helping through issues and set up

Store

BABs Customs

Using app

37 minutes

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Anne was able to help you through the setup and resolve the issues quickly. Our team always aims to make things easy to understand and ensure every merchant can get started smoothly, so your kind words truly mean a lot to us. We’ll be sure to share your feedback with Anne, she’ll be very happy to hear it. If you ever have more questions or need further help, our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.

5 / 5 Share

Oct. 31, 2025

Hannie helped me a lot with setting up the app. She was very attentive and very quick.

Store

Por tu caja bonita

Using app

2 days

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that Hannie was able to assist you with the setup and that her support was both quick and attentive. Our team always aims to make sure merchants have a smooth start and feel confident using the app, so your kind words truly mean a lot to us. We’ll be sure to share your feedback with Hannie, it will make her day. If you ever have more questions or need additional help, our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.

5 / 5 Share

Oct. 31, 2025

Store

Volant Vibes

Using app

About 1 month

Developer Reply

Thank you so much for your 5-star rating of Easify Product Options! We truly appreciate your support and are happy to know that you’re enjoying the app. Our team always strives to make sure merchants have a smooth experience, from setup to daily use. We’re also available 24/7 whenever you need assistance, so please don’t hesitate to reach out if any questions come up. Your feedback motivates us to keep improving both the app and our service to ensure Easify Product Options remains a reliable and helpful tool for your store. Best regards, Easify Team.

5 / 5 Share

Oct. 30, 2025

Great customer support from Tracy - fast response, helpful information, problem solved quickly and easily!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Tracy was able to assist you quickly and provide the information you needed to get everything resolved smoothly. Our team always strives to deliver fast, friendly, and effective support, so your feedback truly means a lot to us. We’ll be sure to share your kind words with Tracy, she’ll be very happy to hear them. If you ever need further help or have questions, please remember our 24/7 live chat support is always here for you. Best regards, Easify Team.

5 / 5 Share

Oct. 30, 2025

Support team was super helpful and helped me resolve my issue quickly through Shopify! Would recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that our support team was able to help you quickly and resolve the issue through Shopify. Providing fast and reliable assistance is something we truly value, so your kind words mean a lot to us. We’re glad the app has been working well for you and appreciate your recommendation. If you ever need any more help or have questions, our 24/7 live chat support is always available and ready to assist. Best regards, Easify Team.

5 / 5 Share

Oct. 30, 2025

Customer support had a quick turnaround. Team was knowledgeable.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that our team was able to assist you quickly and provide the help you needed. It’s great to know that you found the support knowledgeable, our team always works hard to ensure merchants get clear and effective guidance. Your feedback means a lot to us and encourages us to keep improving every day. If you ever have more questions or need further assistance, please remember our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.

5 / 5 Share

Oct. 30, 2025

very good

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Just started work with the app but looks that it's what I wanted! Thanks Hannie for the quick support!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that the app is meeting your expectations so far and that Hannie was able to assist you quickly. Our team always tries to make setup as smooth as possible and ensure merchants feel supported right from the start. Your feedback means a lot to us and encourages us to keep improving both the app and our service. If you ever have more questions or need further help, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.

5 / 5 Share

Oct. 30, 2025

great app, good user support

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that you’re enjoying the app and that our support team has been helpful to you. Our goal is always to make the app easy to use while providing clear and responsive assistance whenever merchants need help. Your feedback means a lot to us and motivates our team to keep improving every day. If you ever have questions or suggestions, please don’t hesitate to reach out, our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.

2 / 5 Share

Nov. 7, 2025

At first I thought this was a good app, it was easy to set up and they quickly helped me add the customization option to my order confirmation emails which I needed to be displayed. However, when doing that, they deleted critical custom code I previously added and overrode my entire code for those order notification emails! There was absolutely no reason for them to touch other parts of my code. If they needed to adjust something, they should have asked me. Anyways, I reached out for help but they were slow to respond and did not revert my custom code back to normal correctly, rather they added their own version of my code somewhere else I could not access or edit so it looked bad and I couldn't even edit it. I reached out and we went back and forth a few times, but the code was still not displaying the way it did originally and they were taking a long time to respond. So, I had to uninstall this app and spend hours trying to fix the issue on my own. They did end up emailing me back apologizing and saying they fixed things on their end as well, which I appreciated. Maybe I will give it another chance in the future, but for now I will leave it uninstalled.

Store

Killeen Security Products

Using app

About 1 hour

3 / 5 Share

Oct. 31, 2025

I have been charged after successfully unsubscribing snd uninstalling. I reached out to their "customer service " submitted everything they requested and they literally never responded back. Just left the chat not saying another word. How is this acceptable. I will be contacting Shopify about this experience. Unacceptable!!! And disappointing!!! Update: Easify customer service reached out to me personally to rectify the issue and provided me with an apology and a refund.

Using app

5 months

Total reviews

6

Average rating

3.3

5 / 5 Share

Oct. 30, 2025

Great app, fully customizable for our add-on and bundle needs. We had an issue with the price not updating once selecting add-ons and I chatted with a rep who forwarded to their Dev team. Anne responded and resolved the issue within 24 hours without any further communication which was much appreciated. We love this app and how easy it is to use. Thanks again Anne & the Easify team!

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful 5-star review of Easify Product Options! We’re really glad to hear that the app has been a great fit for your add-on and bundle setup, and that you find it easy to use and customize. It’s wonderful to know that Anne and our development team were able to quickly identify and resolve the pricing issue for you. We understand how important it is for everything to run smoothly, and your kind words truly mean a lot to us. Your feedback encourages our entire team to keep improving the app and providing dependable, timely support for all merchants. If you ever need help or have ideas to share, our 24/7 live chat support is always here and happy to assist. Thank you again for your trust and for choosing Easify Product Options. Best regards, Easify Team.

5 / 5 Share

Oct. 30, 2025

Clove helped me really good and quick. Thank you so much!

Store

Frenii

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that Clove was able to assist you quickly and make your experience a positive one. Our team always strives to provide clear, friendly, and timely support so merchants can get everything running smoothly without delay. Your kind words mean a lot to us and will be shared with Clove and the rest of the team. We truly appreciate your trust and support. If you ever need more help or have any suggestions to share, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.

5 / 5 Share

Oct. 29, 2025

Easy to get my outcome.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that the app helped you achieve what you needed with ease. Our goal is to make product customization simple and effective for every store, so your feedback truly means a lot to us. If you ever need more help or have ideas to share, our 24/7 live chat support is always here and ready to assist. Best regards, Easify Team.