Easify Custom Product Options

Very fast support! My issue was resolved within 20 minutes.

They are taking care of each of our requests one by one, and the customer support representative has been really helpful.

Excellent! Can't recommend this app highly enough - prompt replies to my messaging, a technical issue was resolved quickly and everything was clearly explained. I'm new to Easify but my experience so far has been fantastic and it will provide many benefits to my new business going forward.

So easy to use, super friendly staff and super responsive! pure pleasure

Great support! Anne helped us fix a drawer cart issue quickly. Very responsive and professional. 5 stars.

I use this app because I have products that are made to order. I only sell a certain amount every week but the variants a customer chooses have no inventory limits. This app allows me to have variants without tying inventory to them, but to the main product only. (for example - you sell tshirts that come in 3 colors and 3 sizes. You have every size/color combo on hand in infinite quantities, but you only take x orders at a time) Pros: - The customer service is great. Very kind & helpful! - Lots of customization options & customer service can customize even more for you. - Image swatches are nice to have since shopify doesnt offer them natively. Cons: - App sometimes just doesn't work/show up for customers meaning i get sales with no variants chosen. Some of our variants have an upcharge, so I then have to cancel the order & have customers re-order which costs time, money, & confusion. - When they do updates, it often 'breaks' or undoes many of the customizations. I then have to redo them or contact support to do things i don't have access to. This can be difficult because we are in a different time zone than support. - Without customer service intervention, the check out looks messy & confusing. The app basically adds an additional product to the cart for the variant options chosen which often confuses our customers. This can be removed by customer service on the back end so customers don't see it, but again this is undone when they do updates. I am still waiting for customer service as we speak to fix what the app update broke. - With this app, all the variants live in the app vs in shopify. This means that you cannot run reports in shopify that show the variants customers chose. The app does offer a plan that includes the report, but it is $10 more than the basic plan & the report is not great. Very jumbled and no customization. Not worth paying $10 extra a month. **Overall, this app does a lot. It has a lot of great features that you cant usually find all in 1 app. But there are a ton of hang-ups that make my job harder. I am actively looking for other solutions but this app is our best option for now.

Great app and customer service is top notch! Thank you!

This app is so good! I’m still new to it and need to learn more, but the support team has been amazing. They helped me solve every issue I had, and everything was resolved very quickly. Excellent service and great support. Highly recommended!

best app, love u chloe

Die App erfüllt voll unsere Anforderungen, einfach zu bedienen und einzurichten. Perfekt geeignet vor allem für personalisierte Artikel und alles super durchdacht! Es gab noch Probleme bei der Funktionalität, aber das Support Team hat mehrmals Probleme behoben und sehr schnell reagiert. Die monatlichen Kosten sind fair. Vielen Dank! Klare Weiterempfehlung!

The app works great and their support team is super responsive and helpful; definitely recommend.

Lots of options for our sports clinic registrations. Online chat support is extremely helpful and quick!

Great app! So easy to use and customer service is exceptional!

easy to navigate app and customer services always helps when needed. hannie was great, and quick to resolve our issue!

We sell watch straps and needed a clean way to let customers choose between clasp finishes or buy the strap on its own. Easify Product Options handles it — image swatches, per-option pricing, conditional logic — without any theme surgery on our end. What actually made me write this is the support. Responses are almost immediate, and when I've needed a real code fix rather than a settings change, that's come back about as quickly. I've dealt with plenty of apps where a support ticket means waiting three days to find out whether something is possible. This has not been that. If you're evaluating options apps, the feature lists all look similar on paper. The difference shows up the first time something doesn't work the way you expected and you need someone to actually look at it. That's where this one has been strong for us.

I'm new to Easify but so far am enjoying using the app. It's simple to set up and get going with it. I had a technical query and the customer support from Lucy was quick and accurate. I was even provided with a personalised video to guide me. Highly recommend this app.