All reviews

Rating Breakdown

  • 5
    96% (533 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2024

Lich was so helpful. She helped me with something i've been struggling with for days now. Very happy with the service and app is great too!

Store

Ma boutique

Using app

2 months

Developer Reply

Thank you so much for your kind feedback! We’re thrilled to hear that Lich was able to help you resolve something you had been struggling with. It’s always our goal to provide excellent support, and we’re glad that her assistance made a positive difference. We’re also happy to know that you're enjoying the Easify Product Options app! If you ever need further assistance or have any questions, please don’t hesitate to reach out. We're here to help! Thanks again for choosing Easify! Best regards, Easify Team.

5 / 5 Share

Sept. 30, 2024

Had some issues at first but Violette and Charles patiently helped and guided me through resolving them. Best customer support and it's more affordable than other options in the app store too!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re happy to hear that Violette and Charles were able to guide you through the initial challenges and help resolve the issues you encountered. It’s also fantastic to hear that you find our Easify Product Options app more affordable compared to other options in the Shopify App Store. We strive to offer a feature-rich solution at a fair price, and your feedback affirms that we’re on the right track! If you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you again for your support, and we look forward to working with you! Best regards, Easify Team.

5 / 5 Share

Sept. 30, 2024

Excellent. App did what it was supposed to do straight out of the box and setup/installation instructions were easy to follow. Violette was very helpful with some fine tuning that we needed done.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We’re thrilled to hear that the Easify Product Options app met your expectations right out of the box and that our setup and installation instructions were easy to follow. It’s always our goal to make the experience as seamless as possible for our users. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help you maximize the benefits of our app! Thank you once again for your kind words, and we look forward to supporting you in the future! Best regards, Easify Team.

5 / 5 Share

Sept. 30, 2024

The support team is very reliable specially Karina who helped me with our website issue.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! Our team is committed to providing prompt and effective assistance, and it's rewarding to know that Karina was able to help you with your website issue. At Easify, we strive to ensure that our customers receive the best possible support, as we understand how crucial it is for your business. Your feedback motivates us to keep improving and enhancing our services. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We’re always here to help and support you in making the most out of the Easify Product Options app. Best regards, Easify Team.

5 / 5 Share

Sept. 30, 2024

Great help from Violette!

Store

My Store

Using app

About 18 hours

Developer Reply

Thank you for sharing your feedback on our Easify Product Options app! We're thrilled that Violette was able to provide the support you needed. It's great to hear she made such a positive impact on your experience. If you have any other questions or need assistance in the future, feel free to reach out. We're always here to help! Best regards, Easify Team.

5 / 5 Share

Sept. 29, 2024

Great App. Great Support Team. 100% Recommend

Store

Bailena

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your incredible review! We’re truly grateful for your kind words and are thrilled to hear that you’re enjoying Easify Product Options app. Providing a seamless experience is our top priority, and it's rewarding to know that we’ve met your expectations. Your recommendation means a lot to us and motivates our team to continue delivering the best service possible. If you have any questions or need assistance as you explore more features of the app, please don’t hesitate to reach out. We're always here to help! Best regards, Easify Team.

5 / 5 Share

Sept. 29, 2024

Very nice app. Great support. I had few questions setting up options sets and Hannie was very helpful!!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're thrilled to hear that you found our Easify Product Options app helpful and that Hannie was able to assist you with setting up your option sets. Providing great support is a top priority for us, and we’re glad to know that we could help you through the process. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We're here for you! Best regards, Easify Team.

5 / 5 Share

Sept. 29, 2024

Awesome product, pretty easy to figure out and apply to a Product template. Wish I had found this about 4 hours ago!

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you found the Easify Product Options app easy to navigate and apply to your product template. It’s always our goal to create a user-friendly experience, and your feedback reassures us that we're on the right track. If you have any questions or need support while using the app, please don’t hesitate to reach out. We’re here to help and are committed to ensuring you get the most out of your experience with Easify. Best regards, Easify Team.

5 / 5 Share

Sept. 29, 2024

Hurtigt og præcis service. Helt fantastisk

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Tusind tak for din venlige anmeldelse! Vi er virkelig glade for at høre, at du har haft en god oplevelse med Easify Product Options-appen og vores service. Hurtig og præcis support er noget, vi altid stræber efter, så det er fantastisk at vide, at vi ramte plet for dig. Hvis du nogensinde har brug for mere hjælp eller har spørgsmål, så tøv ikke med at kontakte os. Vi er her for at sikre, at du får det meste ud af appen. Med venlig hilsen, Easify Team.

5 / 5 Share

Sept. 28, 2024

Ich bin sehr zufrieden mit der App. Ich habe mir viele Anbieter dieser Art angesehen, aber diese gefiel mir am besten und die App ist erfreulich erschwinglich. Die vielen Funktionen helfen meinen Shop noch professioneller aufzusetzen. Besonders die Funktion URL Links als Optionen zu nutzen finde ich genial! Zuerst hatte ich Schwierigkeiten, aber Hannie hat mir schnell und unkompliziert geholfen. Vielen Dank!

Using app

5 days

Total reviews

8

Average rating

4.8

Developer Reply

Vielen herzlichen Dank für Ihr wundervolles Feedback! Wir freuen uns sehr zu hören, dass Sie mit Easify Product Options zufrieden sind und dass die App Ihnen hilft, Ihren Shop professionell aufzusetzen. Es bedeutet uns viel, dass Sie unsere App als die beste Wahl unter den anderen Anbietern empfunden haben und dass sowohl der Preis als auch die Funktionen Sie überzeugt haben. Wir freuen uns auch, dass Hannie Ihnen schnell und effizient helfen konnte. Ihre freundlichen Worte motivieren unser Team wirklich, weiterhin unser Bestes zu geben und den Support stetig zu verbessern. Sollten Sie jemals weitere Unterstützung benötigen oder Vorschläge für neue Funktionen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind immer für Sie da! Nochmals vielen Dank, dass Sie sich für Easify entschieden haben! Mit freundlichen Grüßen, Das Easify-Team.

5 / 5 Share

Sept. 28, 2024

Great apps with excellent customer service. Hannie go above and beyond helping with my first set-up. Overall the experience using this apps is great with tons of option to do customization. Highly recommended.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We’re really happy to hear that you’ve had a great experience using Easify Product Options and that Hannie was able to assist you with your first setup. It’s wonderful to know that the custom options are working well for you. We appreciate your recommendation, and if you ever need more help or have any questions, don’t hesitate to reach out. Thanks again for choosing Easify, and we look forward to continuing to support your store! Best regards, Easify Team.

5 / 5 Share

Sept. 28, 2024

Support is amazing and the app works as expected.

Store

AKD Ink

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re really glad to hear that our Easify Product Options app is meeting your expectations and that you’ve had a great experience with our support team. It’s always our goal to ensure everything runs smoothly for our users, and we’re happy to know that we could assist you when needed. If you ever have any further questions or need additional support, don’t hesitate to reach out. We’re always here to help you get the most out of Easify. Best regards, Easify Team.

5 / 5 Share

Sept. 28, 2024

Best Support Team behind Great App! Great app with outstanding support! The customer support is immediate and awesome. I had few issues setting up with my site, but the support team was incredibly responsive correcting them all.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re really glad to hear that you’re enjoying our Easify Product Options app and that our support team was able to assist you quickly. It’s great to know that we could help resolve the setup issues on your site. If you ever need further assistance or have any more questions, don’t hesitate to reach out. We’re always here to help. Thanks again for choosing Easify! Best regards, Easify Team.

1 / 5 Share

Sept. 27, 2024

BEWARE!!!!! This is the worst app ever, period. I had used it for over 6 months and have lost so many businesses because of it. I have over 100 different option sets so migrating to another app means many many days of precious time and hard work lost to no avail. 1. It's very buggy and slow and hard to use. You literally have to save your work every 10 seconds other wise it may get lost. 2. It's not compatible with the native shopify environment, which means you will get lots of systematic bugs using this app and will lose a lot of customers. 3. It has issue with currency conversion. For example, if I have a customer in Japan and my product is priced in japanese yen for that customer, let's say 15000 yen. when that customer proceeds to checkout, he will be charged $15000 USD instead of $100 USD after conversion. For this reason I have lost a lot of clients. 4. The add on price function doesn't work right, which means the customers wont be charged for the add on prices at checkout. customer service offered to have it fixed for me for all listings in less than 24 hours but it's been three days now and I never heard from them again. 5. the app is too poorly written that it slows your website speed. run a test at pagespeed and you will see what I mean. Final verdict, avoid this app before you make commitment in it.

Using app

8 months

Total reviews

5

Average rating

3.4

Developer Reply

Dear Line & Stitch Owner, We sincerely regret the issues you've encountered with our Easify Product Options app and take full responsibility for the impact this has had on your store. For the majority of the concerns you raised, our team has made every effort to provide timely support and solutions each time you reached out. We acknowledge that our app still has room for improvement, and we are dedicated to making ongoing enhancements to better serve our users. Regarding the last issue with the add-on price, we promptly investigated and informed you that the fix was completed within 24 hours. Unfortunately, it appears there was a misunderstanding, as you did not have received our notification email, leading to the impression that we had delayed in addressing it. We have since reached out multiple times to offer further assistance but did not receive a response from you. We want to sincerely apologize once again for any confusion or frustration this may have caused. Your feedback is invaluable to us, and we appreciate your understanding. Best regards, Easify Team.

5 / 5 Share

Sept. 26, 2024

An attribute product option APP with very comprehensive functions that match our shop. We are very impressed by their prompt customer service and tech support. Thank you.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear IronWroughtDoors Store Owner, Thank you so much for your kind review of our Easify Product Options app! It’s truly been an honor to support your store over the past year. While there may have been challenges along the way, please know that our team is always dedicated to providing the best support possible and resolving any issues promptly. We can’t express enough how grateful we are for your continued trust. Our hope is to keep supporting you just as we have in the past and for many years to come. Rest assured, we’ll always be here to stand by you and help your store succeed! Best regards, Easify Team.

5 / 5 Share

Sept. 25, 2024

Very impressed with this app but even more, the team behind it. It offers features/options that are only limited by your imagination in creating a smooth shopping experience of offers to customers. Now the most impressive part of all this is the support team and their commitment to provide the best interaction with the app. They are on-point when you contact them, they ask all the right questions to find resolve and always come back with a solution. Overall, the Easify app is one excellent tool to have in your arsenal to provide the best shopping options/features and experience for your shop and customers. Oh and the app has a Fee Forever plan. You can't go wrong :)

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really glad to hear that you’re finding our Easify Product Options app useful and that it’s helping create a great shopping experience for your customers. It’s wonderful to know that our support team has been able to assist you when needed. We always aim to be as helpful as we can, so your feedback means a lot to us. If you have any more questions or need assistance in the future, please feel free to reach out. Thanks again for choosing Easify! Best regards, Easify Team.

5 / 5 Share

Sept. 25, 2024

The app is so easy to use and works wonderful with our store. The customer service is A+++. They are always there to help and even made it work with a new shopify theme that wasn't previously supported by their app. I have used similar apps in the past but Easify has gone above and beyond in their support. Keep up the good work. I cannot recommend this app more.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really happy to hear that you’ve found our Easify Product Optiond app easy to use and that it’s working well with your store. It’s great to know that our support team was able to assist you in integrating the app with your theme. We always aim to go the extra mile to help our users, so your feedback truly means a lot to us. If you ever need any more assistance or have further questions, please don’t hesitate to reach out. We’re always here to help. Thanks again for your recommendation! Best regards, Easify Team.

5 / 5 Share

Sept. 25, 2024

Many thanks to Easify for building an almost bespoke application for our product customization. Thanks also to Anne, Lich, Lin and Violette for their collaboration on the chat. Great work!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re really glad to hear that our Easify Product Options app has been able to meet your customization needs, and it’s great to know that Anne, Lich, Lin, and Violette could assist you through the process. We’re always here if you need any further help, so don’t hesitate to reach out. Thanks again for choosing Easify, and we’re happy to continue supporting you! Best regards, Easify Team.

5 / 5 Share

Sept. 24, 2024

The app is solved my all the problem and the customer support is also very good. Team is great.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It's great to hear that our Easify Product Options app has effectively solved your problems and that you’ve had a positive experience with our customer support team. It’s our goal to provide solutions that make your life easier, and knowing that we’ve met your needs is incredibly rewarding. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help you along the way. Thanks again for choosing Easify, and we look forward to continuing to support you! Best regards, Easify Team.

2 / 5 Share

Sept. 23, 2024

The app is complex to use and not very intuitive. We couldn't setup the options as needed. The text field didn't work correctly.

Store

Catzzzy

Using app

About 3 hours

Total reviews

1

Average rating

2.0

Developer Reply

Dear Catzzzy Store Owner, We deeply apologize for the difficulties you’ve faced in setting up Easify Product Options. We understand how frustrating it must have been to not get the results you expected, and we sincerely regret that we couldn’t provide the right guidance when you first reached out. Our Product Owner has carefully reviewed your requirements and has personally reached out via email with a more tailored solution, including a Demo to help you better visualize the correct setup for your store. We’re more than happy to assist you in setting everything up if you agree with the proposed solution. We understand that the app may feel complex at first, but we’re here to simplify things for you and provide hands-on support every step of the way. We truly hope you’ll give us another opportunity to assist you. We look forward to hearing from you and improving your experience. Best regards, Easify Team.