Easify Custom Product Options
Easify Custom Product Options, Variants with Personalizer
Rating
4.9
feedback
1,913
chart
#142
All reviews
Nov. 5, 2025
I ran into a problem with a product buy button and reached out to Easify because I had installed a "custom-text" section on that page. Even though I'm still on the free plan, they had it solved within an hour. You can't beat that.
Thank you so much for your thoughtful 5-star review of Easify Product Options! We’re really happy to hear that our team was able to fix your issue so quickly and that you had a great experience, even while on the free plan. We always do our best to provide fast and reliable support for every merchant, regardless of plan, because we know how important it is to keep your store running smoothly. Your kind words truly mean a lot to us and will be shared with the team. If you ever need more help or have ideas to share, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.
Nov. 5, 2025
My first experience with the customer support was absolutely amazing. It took Anne all of maybe 2 minutes to help me solve my issue. This is hands down not only a great addition to my store, but to have the support I did.. I feel confident in using this app. Thank you so much Anne and the Easify Customs crew!
Thank you so much for sharing your wonderful experience with Easify Product Options! We’re truly happy to hear that Anne was able to assist you so quickly and make your first interaction with our support team such a positive one. It’s great to know that the app has been a valuable addition to your store and that you feel confident using it. Our team always strives to provide clear, friendly, and reliable support so merchants can enjoy a smooth experience from the very start. Your kind words mean a lot to us and will definitely be shared with Anne and the entire team. If you ever need more help or have ideas to share, please remember our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.
Nov. 5, 2025
I've tried several product customizers, and this one is definitely the best. The support team has been very helpful so far as well.
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that the app stands out among the customizers you’ve tried and that our support team has been helpful along the way. Our goal is to make product customization simple, flexible, and reliable for every merchant while providing fast and friendly assistance whenever it’s needed. Your kind words mean a lot to us and motivate our team to keep improving every day. If you ever need more help or have ideas to share, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.
Nov. 5, 2025
Anne was very kind and she helped me solve my issue. Great Customer service!
Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Anne was able to assist you and help resolve your issue. Our team always aims to provide kind, quick, and reliable support so every merchant can have a smooth experience with the app. Your kind words mean a lot to us and will definitely be shared with Anne and the rest of the team. If you ever need more help or have any questions, our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
Nov. 5, 2025
Love it! And Customer support is extremely professional and helpful!
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that you’re loving the app and that our customer support has been so helpful and professional. Our team always strives to make sure every merchant gets fast, reliable assistance and enjoys a smooth experience using the app. Your kind words mean a lot to us and encourage us to keep improving every day. If you ever need more help or have suggestions to share, please don’t hesitate to reach out. Our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
Nov. 5, 2025
Just downloaded this app — still learning, but so far I’m really liking it! Mari from customer service is amazing. Thank you!
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that you’re enjoying the app so far and that Mari was able to make your first experience a positive one. Getting started can take a little time, and our team is always here to help make the process easier. Your kind words mean a lot to us and will definitely be shared with Mari and the rest of the team. If you ever have any questions while you continue exploring the app, please don’t hesitate to reach out. Our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
Nov. 5, 2025
I installed the app today and needed its help. Clove was extremely helpful and resolved my issue quickly!
Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Clove was able to assist you right after installation and help resolve your issue quickly. Our team always strives to make setup smooth and provide fast, friendly support whenever merchants need a hand. Your kind words mean a lot to us and will be shared with Clove and the rest of the team. If you ever have more questions or need further assistance, our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.
Nov. 5, 2025
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to know that you’re enjoying the app and that it’s been a good fit for your store. Our team works hard to make the app simple, flexible, and reliable while always being here to support you whenever you need help. Your feedback and trust truly mean a lot to us. If you ever have questions, need assistance, or want to share suggestions, our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.
Nov. 4, 2025
It's my first day using this so this review is only the first impression. I had some issues with the usage of my first template, I wrote to the chat and I was surprised with the great support and customer service of Tracy!!. Real human support not a cold stupid chat.
Thank you so much for sharing your first impressions of Easify Product Options! We’re really glad to hear that Tracy was able to help you right away and that her support made your experience a positive one from the very start. Our team always aims to provide genuine, human support and make sure every merchant feels cared for, especially when setting things up for the first time. Your kind words truly mean a lot to us and will be shared with Tracy and the team. We hope the app continues to make managing your product options easier as you explore it further. If you ever need more help or have questions, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.
Nov. 4, 2025
This app made things so much simpler for my store! The customer service is also 6 stars! Thanks Easify!
Store
Stickershock ATX
Using app
About 3 hours
Thank you so much for your wonderful 5-star review of Easify Product Options! We’re really happy to hear that the app has helped simplify things for your store and made your setup easier. It also means a lot to know that you’ve had such a positive experience with our customer service. Our team always strives to provide fast, friendly, and reliable support, so your kind words are truly appreciated. Thank you again for your trust and encouragement. If you ever need any help or have ideas to share, our 24/7 live chat support is always here for you. Best regards, Easify Team.
Nov. 4, 2025
Mari, TY for fixing. Happy to give feedback any other time, however this was the first time we used your app, and it failed first time. Hopefully we have better results if we move fwd. Many Thanks Kind Regards Soccerchili.com Customer Service Soccerchili.com Telephone: 952.926.2550
Store
Soccerchili.com
Using app
4 days
Nov. 4, 2025
We had serious issues with this app. It glitched and failed to charge customers additional fees for certain product options. Unfortunately, it took us weeks to notice, resulting in over $1,000 in lost revenue. After reporting the issue, the team acknowledged a problem in their code and said they had fixed it, but it reappeared later. The second time, we caught it quickly and reached out again. They claimed it was resolved, but it wasn’t. We also experienced other issues where some listings would break. I asked if it might be related to our theme, but didn’t get any clear answers. Overall, this app caused us lost revenue, wasted time, and unnecessary stress. When I asked for a refund (given the losses caused by their glitch), they ignored the request. At this point, I don’t trust either the app or the team. I rarely leave negative reviews, but in this case, I feel it’s necessary to warn others.
Store
3dkeycap
Using app
4 months
Nov. 4, 2025
Great tool and excellent support. I had an issue with the language settings, but Clove from the support team helped me immediately and resolved the problem quickly. Really appreciate the fast and friendly assistance!
Store
Fil&Fil
Using app
6 months
Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that the app has been a great tool for your store and that our support team could assist you so quickly. It’s wonderful to know that Clove was able to help you resolve the language setting issue right away. She and the entire team always do their best to provide fast, friendly, and reliable support, so your kind words mean a lot to us. We truly appreciate your trust and support. If you ever need more help or have any suggestions, our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
Nov. 3, 2025
In the beginning it's a little get used to it, but after I asked chatgpt, I learned a lot and now I can handle it very quickly to costumize my shop. Also the costumer service helped me very kindly with some additional changing in the code writing. Thanks to Anne and Celine, I can optimize everything that needs to be in place. Heads up for the team!!:)
Store
Amorelli
Using app
About 1 month
Thank you so much for your thoughtful 5-star review of Easify Product Options! We’re really glad to hear that the app has become easier to use for you and that it’s helping you customize your store just the way you want. It’s wonderful to know that Anne and Celine were able to support you with code adjustments and make sure everything was set up correctly. They, along with the rest of our team, always do their best to make sure merchants feel confident and supported while using the app. Your feedback means a lot to us and motivates us to keep improving both the features and the level of service we provide. If you ever need more help or have ideas to share, please remember that our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
Nov. 3, 2025
Anne is so kind and so helpful from support team, she respond very quick and doing efforts for my issue. Thank you !
Store
PMT (Print Make Trim)
Using app
14 days
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that Anne was able to assist you quickly and put in the effort to help resolve your issue. Our team always tries to provide friendly and efficient support so merchants can have a smooth experience with the app. Your kind words mean a lot to us and will be shared with Anne, she’ll be very happy to hear them. If you ever need more help or have any suggestions, our 24/7 live chat support is always here and ready to assist. Best regards, Easify Team.
Nov. 3, 2025
By far the best Shopify app I’ve added to several of my stores to date. I love how easy it is to customize the product page so it functions in a more tailored way, rather than looking like every other Shopify store out there. Customer service is incredibly responsive and helpful with any question, and Hannie is especially skilled at offering remote assistance. I highly recommend this app to anyone looking to elevate their store’s product page experience.
Store
Keen Company Store
Using app
10 months
Thank you so much for your incredible 5-star review of Easify Product Options! We’re truly happy to hear that the app has helped you customize your product pages in a way that feels unique to your stores. It’s wonderful to know that it’s been a valuable addition across several of your setups. We’re also very glad to hear that our support team, especially Hannie, has been able to provide quick and effective assistance. She and the rest of our team always do their best to make sure merchants feel supported every step of the way. Your kind words and recommendation mean a lot to us and encourage us to keep improving both the app and our service. If you ever need more help or have ideas to share, our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.
Nov. 3, 2025
Great experience with the app so far, and support has been excellent.
Store
PurePop™
Using app
3 months
Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that you’ve had a great experience with the app so far and that our support team has been able to assist you effectively. Our goal is to make the setup and daily use as smooth as possible for every merchant, so it means a lot to know that both the app and our service have met your expectations. If you ever have more questions or ideas to share, please don’t hesitate to reach out, our 24/7 live chat support is always here and happy to help. Best regards, Easify Team.
Nov. 3, 2025
Wonderful support and fast action!
Store
the harden design shop
Using app
11 days
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that our support team could assist you quickly and provide the help you needed. Providing fast and reliable service is something we care deeply about, and your feedback truly means a lot to us. We’ll keep working to make sure both the app and our support continue to meet your expectations. If you ever need more help or have suggestions to share, our 24/7 live chat support is always here and happy to assist. Best regards, Easify Team.
Nov. 3, 2025
Store
Aiklo
Using app
About 1 year
Thank you so much for your 5-star review of Easify Product Options! We’re truly happy to know that you’re enjoying the app and that it’s been a good fit for your store. Our team works hard to make sure the app is easy to use, flexible, and reliable for every merchant. Your support means a lot to us and encourages us to keep improving both the app and our customer service. If you ever have questions or need assistance, please don’t hesitate to reach out. Our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.