Easify Custom Product Options
Add variant option w/ product personalizer, file upload, addon
Rating
4.9
feedback
2,442
chart
#135
All reviews
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March 6, 2026
We had a very disappointing experience with Easify. We contacted support about a specific issue on our product page: the first product image does not respond properly when clicked, so customers cannot zoom from that image and have to move to the second or third image instead. To avoid any risk, we gave a very clear instruction to their team: do not make any changes on our live theme. We had duplicated the theme precisely so they could investigate and test safely on the unpublished copy. Despite this, they made changes directly to our live production theme. Worse, the original issue was still not resolved, and their intervention created a new problem on our live store: it altered the appearance and behavior of our product personalization button, which had been working correctly before. The result was a visibly degraded button design on an active product page. From a merchant perspective, this is extremely concerning. When support is given access to a store, the minimum expectation is that clear instructions are followed, especially when those instructions are about protecting the live environment. In our case, that did not happen.
March 5, 2026
i was slightly confused with a couple of options but the live chat agent explained it very quickly and easily for me
March 5, 2026
Really great customer service, always helpful to adjust options to your wish. Very happy with the app!
March 4, 2026
First of all the free plan is useless. Completely useless. Upgraded to the middle plan since that one allowed live preview along with a large MB per file to be uploaded. 2 week trial. Can't really judge if it would be worth it when i've run into issues, like images doubling up when live preview is enabled. Had to spend so much time resizing all pictures only to find out it was something in the theme.liquid backend setting. Then after that was "fixed" i ran into another issue. In live preview you can choose if you want the customer to have the option of moving the text/image and or resizing the text/image, it was not working and it has now been 4 hours and no fix. While i was setting up more templates i noticed the double image started again on the products with live preview enabled, i did not mention it since this time around it was not obstructing the arrows and other pictures. Honestly this app has potential but if this app was made to work with shopify then customers should not be having issues within the first 2 weeks. It does not inspire any confidence that i wont run into issues later on or that it could cause loss of money as I have read in some of the reviews on a lot of apps. Also i think these free shopify themes also have something to do with the fact that anything free does not work well. IF the free stuff doesn't work well how can we expect the expensive plans to work.
March 4, 2026
user friendly program with a very helpful chat feature. They helped me remotely with 2 issues today and I really appreciate the help.
March 4, 2026
So far, pretty pleased with the options for the free version. Support was able to help out quickly with a chat when I had a question. Pretty limited options on the free version, but it allowed me to add some non-price modifier options that I couldn't with just Shopify.
March 4, 2026
Too complicated app, too mutch options but without the one I really need: a disocunt with the upsell. Alice support was great. Thank you
March 4, 2026
Best App for Product options also they have a very resposive support team!
March 4, 2026
Easify is really good for adding personalisation options to products. Their customer service is really helpful and they are quick at getting back to you.
March 4, 2026
Liv from support took great care of my request and helped me quickly. I really appreciate the attentive and helpful service.
March 4, 2026
The team is great!! Very responsive and helpful! I couldn't figure out how to set up the personalize viewer and they were so willing to help me! Liv was one of the agents that helped and responded to my requests! Thank you again! This app is worth the money!
March 3, 2026
March 3, 2026
So easy to set up a simple Text box for info collection on product page, which carries through to cart and Admin so everyone gets the info. The Help Chat was instant and not a bot but a real person. VERY very happy with this App. THANK YOU!
March 3, 2026
Does everything I needed it to. My only comment is that I can't have two separate option selections on a single subscription product. Not a major, and the live chat help was indeed, helpful.
March 3, 2026
An app with all the features you need for your online store’s product options. It’s fast and intuitive. Customer support is really good — they solved my issue in under a minute.