Easyship ‑ All in One Shipping
Easyship ‑ Shipping App with Free Plan | Shopify App...
Rating
4.0
feedback
430
chart
#677
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March 14, 2020
What a great app! Does what I need it to do! Snap Cartoons can now print on high quality canvases! Live demo of this app @ SnapCartoons.com
March 14, 2020
Great app for easy shipping solutions. I have had no customer complaints about shipping time and every customer has received their product on time so far. Highly suggest downloading it!
March 30, 2020
Horrible shipping solution. Riddled with bugs, it seems like there is a new problem every day. Customer service is unresponsive, or if they do respond they are unable/unwilling to help. Save yourself a giant headache and find a better company to work with. In response to EasyShip's reply to our comment. We brought up an issue with Amazon integration multiple times, and each time were told that they would reach out when their was a resolution. Every week for over a month I received an automatic response saying the ticket would be closed due to lack of my response. I would bump the ticket and receive a response of "thank you for the reminder, we are waiting to hear back from our team". Nothing ever got taken care of. EasyShip has reached out to me multiple times to get this review removed, but has made no effort to show the issues I brought up were actually resolved.
Hi Alex, Thanks for leaving your feedback and we're sorry about the experience you've had using Easyship. I appreciate our team have reached out to you on a few occasions in an attempt to resolve your issues, but I'm also aware we've had a few tech issues of late that have impacted you directly. In light of your experience, we are reviewing our internal process in this area and we're confident that any similar issues will be swiftly resolved going forward. If you do want to give Easyship another try, we'll do all we can to make sure your experience is a positive one. All the best, Easyship
March 2, 2020
I have been sourcing for a good complete package shipping partner for years that is easy to use and provide local and international courier services. Easyship provide a really good platform for my customers to use with ease, both locally and internationally. My customers can have options to choose which courier and cost of shipping they like to use. We the business owners can easily sync the orders with Easyship with a few clicks and the courier services is deal done in a few minutes. Most importantly, the service support I get from the local team is very good. Whenever I have an issue, they promptly solved it quickly so We can move on with our business. Its been a good business partner.
March 2, 2020
We have been using Easyship for quite some time now and we are extremely happy. Everything works perfectly well and they do have a great customer support in case anything needs to be escalated. Highly recommended!
Feb. 29, 2020
Great shipping solution. Instant store sync Cheaper 3rd party insurance Competitive shipping rates Great to allow a small business like me to compete with bigger businesses. What more can I ask for?
Feb. 25, 2020
Easyship really helped us streamline our shipping preferences for customers allowing them to make informed decisions. Our sales have since seen a steady increase and we're very grateful to the Easyship. Also, a massive shoutout to their customer service for being so patient and helpful throughout the process.
Feb. 21, 2020
I really love this app! It has some of the best negotiated prices and makes shipping much easier on me. I would highly recommend.
Feb. 17, 2020
Saved me a whole bunch of time creating DHL labels, If using DHL express from Canada to other parts of the world I would highly recommend. Hot Rod fuel hose
Feb. 9, 2020
We have just started to use Easyship and can highly recommend! Excellent features, that take a lot of complexity out of our packing and shipping operations.
Feb. 9, 2020
CreativityBox.org is a public-benefit corporation making tech ed accessible to children of all ages. Our flagship product, www.LearnWithMochi.com Robotics Kits with books is shipped globally. Previously we worked with several small local shipping providers in China and have seen a lot of problematic shipments and delays in deliveries. At this point, we decided to try out Easyship. It proved to be a reliable platform, the system is very user-friendly and it's quite easy to use. You have full control of creating and managing the shipments. If any problems arise with the labels, you can see error messages instantly in your dedicated dashboard. The support staff has been very responsive, friendly, helpful. They are a charm to work with. Highly recommended.
Feb. 8, 2020
Great product that enables me to reach international growth. Very customizeable and super easy to set up.
July 29, 2020
I have been using Easyship for 8 months now and overall I find the app great! The dashboard is very easy to use and they are always looking to improve and adding new features. I have found their customer service has dropped off over the last few months, which I can understand but sometimes it can take 5-6 emails to just get a response. The biggest area for me where they need to improve is the link between their warehouse partners & Shopify, I have to go in and manually update my stock every month to make sure inventory is correct. I would defiantly recommend Easyship to any start-up, even with the few issues mentioned above, they have been a great tool to help me launch my brand.
Jan. 30, 2020
I have this app in 5 different stores and I recommend it all the time. The customer support is second to none. Any business that ships stuff would be well-advised to check out Easyship, especially if you ship internationally.
Jan. 29, 2020
This was a total game changer! We had been using the native Shopify shipping since the beginning and driving our post office employees crazy. Having Easyship has given us so much more flexibility and helped us to make friends with our postal employees with scan sheets a click away.
Jan. 22, 2020
This app deserves a 5-star! It makes our lives as sellers so much easier and best of all it's free! The only regret is that the calculated shipping checkout feature requires an Annual Shopify subscription, Shopify Advanced subscription or Pay an additional $20 monthly to your Shopify Basic plan. Nothing to do with Easyship. I think it's due to some policy by Shopify. Nonetheless, great job guys!
Jan. 21, 2020
David and his team are pretty responsive to fixing things. The app is quite good and will help a lot of stores no doubt. It has some room to improve on the larger scale end though where things need to be more customisable or changes made. They can be done but it takes some time hence the 4/5 stars. For the majority of people it will be a good app but for those who ship over 100+ a week and need some special customisations it will take some time to get that done.
Hi there, Thanks for taking the time to leave feedback. We appreciate the positives you've highlighted, but we'd love to hear more about how we can make Easyship even better for you! If you want to give us some more details on this then we're all ears, [email protected] is the best place to reach us :) All the best, Easyship
Jan. 14, 2020
Lately I've been tempted to explore new shipping options but when I do, I have always found myself coming right back to Easyship. Their customer service is absolutely phenomenal and I will continue to use them as my main means of sending out my products. Thanks Easyship for the superior support, low rates, and great product!
Dec. 30, 2019
I checked out this app and found that it will be beneficial to my store when the time comes to need the features that it has to offer. I look forward to using Easyship when that time comes.
Sept. 1, 2020
Easy app and fair rates. An excellent solution for who wants several shipping options including international ones. The only issue is getting to support. But when you do customer service is helpful and nice.