Easyship ‑ All in One Shipping

Sept. 13, 2020

Wish we had have found Easyship 5 years ago. Streamlined our processes and made time-consuming tasks effortless. Much cheaper than other shipping companies as well - at least 1/3 cheaper on most routes.

Sept. 10, 2020

They have amazing support who will reach out to your asap whenever you need them. They are working to make their platform better and more efficient so we can like have a one-stop-shop

Sept. 6, 2020

If I could give less than 1-star I would...Horrible experience...and even AFTER A MONTH OF BACK AND FORTH E-MAILS the problem is not resolved!!! DON'T WASTE YOUR TIME...hot mess sums up my experience with this app/company

Sept. 2, 2020

We've been shipping up to 400 orders a day and have really enjoyed the app. It takes a bit of work to understand but the UX is still great. Freight is just a complicated game and they have made it as easy and enjoyable as possible.

Sept. 29, 2020

UPDATE - 29 SEPT 2020 - so it turns out that Easyship use totally the wrong HS product codes for international shipments. A shipping app that can't cope with HS Codes??!! Really??? So, even if you have the correct HS Codes for your products in Shopify, Easyship say "due to a technical limitation, the HS code will not always pull through correctly, meaning a discrepancy between the information on Shopify and what is converted to Easyship". This means all your Commercial Invoices will be wrong. Surely getting this right is a comedy basic of any shipping app claiming to be a shipping app??! It's greatly taken the shine off what was a good experience until now...we only found this out because of a parcel getting stopped by customs with a question about a product's HS Code...not ideal! Unfortunately it also turns out there's no way to update your product listings in Easyship to fix this either...so you are knowingly giving customs the wrong info. Not great. In fact pretty poor. 2ND SEPT 2020 We just installed Easyship to help us manage the UPS shipping process for our UK based store. We're really glad we did!! UPS can't integrate easily (understatement!) so we were having to manually enter every shipment into the UPS website (arrgh). Easyship solved this problem for us relatively easily and now works like a dream. Not only does Easyship make our shipping workflow/paperwork much easier and faster but it also solves our dynamic pricing at checkout so customers automatically see our special UPS shipping rates alongside our Royal Mail rates...awesome! Our only feedback would be that setting it up required quite a lot of research and there were some really helpful (although slightly out of date) videos on the Easyship YouTube channel - and we defo couldn't have done it without these. They steered us in the right direction and we were able to fill in most set-up gaps. What would be really useful is a step-by-step set up video guide for a Shopify Store if someone can make one so that all the set up steps are in one place. We linked to our UPS account and rates really easily and the initial glitch we had with creating labels/UPS tracking was resolved quickly after an online chat with Easyship support - they were super helpful and took time to understand the issue and help us get it fixed and followed up. The system is easily customisable and user friendly. All in all a really good experience - highly recommend. P.S. If we had one request it would be to work on integration with Royal Mail Click & Drop in the UK.

March 28, 2022

Very useful and helpful for our growing business. We started using them for simple logistics and they have been very helpful from onboarding us to their third party warehousing partners, to providing solutions for us now that the fulfillment has been expanded inhouse.. The team has been attentive to our needs and when things go wrong, they are quick to step in and address.

Aug. 19, 2020

Simple way to send shopify orders. My stock is with their partner warehouse in Los Angeles and they have a seamless integration.

April 9, 2022

Updated 2022: Since many flights were cancelled so I would like to give this app second chance for international shipping. But you know what? After two years, their customer service is still suck!!! I was not able to receive handover note emails suddenly so I asked for help, but no one can solve my problem and suddenly the customer service disappeared!!!! I have tried to resend emails to ask for the progress but no one replied. So I gave up and after a month, yes a whole month!!! Suddenly one of your customer service asked me if my problem was solved. That's so funny!! Then I replied why they replied my email after a month since no one solved my problem, CS disappeared again!! Old review: Very BAD customer service. It took a week to reply my question, no one can help if you have problem with your shipping. Even they replied, they didn't answer your question directly. BAD!

July 27, 2020

Has the basis of being great but so many glitches and the amount of additional charges that come in each week in addition to the shipping charges is unreasonable. I regularly had issues with no shipping options being available for a lot of stock, so I would consistently have to book a courier outside the platform, defeating the purpose of the app. One big issue was the inability to ship an order that has 2 boxes, only option is to ship them separately at double the cost- this is something they said they were working on months ago that had a 2 week deadline but it is still not an active feature.

July 27, 2020

DO NOT USE THIS APP! While there were some great features I was ready to put to work for my business, there were many parts of the app that were just broken. The rules didn't work, and it would never integrate our FedEx account. Never any replies to the countless inquiries about integration.

July 23, 2020

best shipping app ever. everything is automatic. cheap shipping for everyone! highly recommended for small and larger e-commerce sites.

July 30, 2020

Lost 3 hours of my sleep time trying to generate a set of shipping labels and in frustration left a scathing review of the service in frustration. What happened next changed my perspective about the Easyship team. The customer service & tech teams were super reactive in investigating the issue, resolving it and at the time communicating promptly with me(including phone calls) as regards what was causing the issue in the first place and what they were doing to fix it. The fault in the first place was not entirely theirs..it was the Hermes API that was rejecting long SKU codes and hence the issue). Overall, few improvements yet to be introduced including the option to print labels in-store and better rates negotiation with the courier guys but if they work the way they are at the moment, they will win hearts and businesses in the long run. Highly reccomend these guys.

July 18, 2020

This app is great for all of your shipping needs. I currently use it on two of my webshops! Easy to use and provides real time shipping quotes to your customers.

June 18, 2020

Easyship literally saved us 50% on shipping costs, which then translated to a higher customer conversion rate. It's so easy to use and the support was amazing. Hiromi is absolutely amazing and Easyship should be happy to have her on their team. She was great! Highly recommend easyship!

May 21, 2020

Very easy to install and use. Nice UI design of the platform, dedicated support team. If you ship yourself, you can buy and print labels. There are also a number of partner 3PLs that they integrate directly with, including GEODIS in Hong Kong.

May 11, 2020

Probably the best integration with Shopify store out there. The easy of use for this app is amazing and it doesn't require any coding ability etc. , but if you do run into a problem, the support is always there to help you out! For a small business owner, it is a must-have app not only for ease of use but also to increase sales, giving a large variety of couriers available!

July 11, 2021

We started using this app and it seemed great interface wise. The canadian courier prices were pretty high so it wasnt giving us the lowest rates, shopify shipping was still cheaper even though it states we get discounted rates. I've been trying to add our custom Canada post courier account, and its been like pulling teeth, the support team keeps giving me the run around.. and literally in the middle of a live chat session the support person said they had to run to a meeting and ended the chat.. so unprofessional.. what a waste. The platform is good but that is easily the worst support Ive come across and I have seen some bad ones.

March 7, 2023

Easyship guided me throughout the whole process of using the app, so we received a lot of support and help from them which helped us a lot. It's reduced any need for manual processes and I really like that it updates the Shopify platform with all the tracking information and status'. This way it's all up to date in real time, user-friendly to start-up company!

April 15, 2020

We've been using Easyship since we first launched. Working with Eric made the integration process pretty easy and he was great in helping iron out a lot of the silly mistakes I made in the early days (and even had some recommendations on shipping settings and services that were personalized to our situation). In the years that have followed, Easyship has proven to be a super simple and functional addition to our store, which lets us tell people that we ship anywhere that receives mail. The only downside with Easyship is that customer service can be slow at times and seems to be email only, which can add a day or two to responses.

June 28, 2023

We formerly were using Stamps.com before making the transition to Easyship. They have truly built an easy to navigate interface and make it extremely simple to use, effective way for our warehouse team to ship hundreds of orders every day. We've been using them for over 2 years and love the 1 on 1 business relationship we've developed with our customer service managers to help us navigate any issues that develop as well as learn about new features coming to the platform. Our first CSM helped us establish the process of creating pick lists to help picking/packing become so much faster and efficient. We definitely recommend Easyship to all businesses looking to simple their mass batching and shipping processes. They truly live up to their name by making this an easy daily process for our warehouse staff. Thank you to Easyship, and our CSM rep, Conor, for always helping overcome any obstacle that comes our way and and make shipping our products a breeze.