All reviews

Rating Breakdown

  • 5
    79% (340 ratings)
  • 4
    5% (22 ratings)
  • 3
    3% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    11% (49 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2020

Update as at 26 April 2020: Gesselle and her team have been a great help and a real delight in assisting me on tracking down my DHL E-commerce parcel that would have otherwise been lost and I'm extremely grateful for that. Thank you to Ryan for trying his best to reply to my feedback as well! Easyship support has been terrific although replies can be a little slow so be patient with them! (:

Using app

Over 4 years

Total reviews

26

Average rating

4.8

5 / 5 Share

Oct. 3, 2019

Really great app, so glad I found it. Has saved us a ton on shipping and is pretty easy to use. Was paying for stamps.com but so glad I found this

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2019

EasyShip has been a great switch for us, so we can expand our customer base worldwide! The support team has been very helpful throughout the process, which makes this entire experience a plus for us!

Using app

11 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 22, 2019

Thank god for this app. Really made running this site much easier since I have to travel so much. Thank you

Store

sifr

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2019

I used this app for our shipping management and it works perfect. The support is good and help us on everything we need.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2019

Easyship has made it so much faster for us to ship our parcels, no more multiple steps, the app will automatically fulfil orders and add in tracking numbers. Love that there are different courier options as well, especially when we have to ship overseas! Overall loving the app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 19, 2019

Takes out the guesswork for shipping, so that we dont overcharge or undercharge our customers, shortens our processing time.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 17, 2019

I have been using Easyship for almost a year now based in Hong Kong and it has been great. The customer service is quick at responding and helping you solve any issues. It is really easy to use and both the local and international shipping has been quick and reliable. I definitely recommend this app.

Using app

12 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 17, 2019

Easyship helped to streamline my shipping needs and made international a whole lot easier. It's easy to use and support is great, I would recommend it for anyone new to Shopify and wants to simplify their shipping. However I wish it works/integrates better with the Oberlo app. I have some dropshipping items that don't work with the Easyship app. It would be great if it had more options for a mix of dropshipping and adding of adhoc couriers.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 16, 2019

Super easy to use and makes shipping easy! definitely worth a try for any new stores out there. It will save you time and money.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 13, 2019

I agree with the feedback left by DreamCastle. It takes three months for the billing from FedEx to be updated to Easyship billing. I am charged when creating labels one amount based upon the actual weight and box dimensions when shipping to the customers. Three months later a bill arrives with numerous adjustments to the shipments and in most cases, and to no surprised, the actual and (true) weights and box dimensions increased the chargeable weight by FedEx. It's no wonder this is a free app and as for me, it doesn't work for our business. Also, be aware you will be charged by FedEx for Residential Area Surcharge. This amount can be anywhere from $4.40 to just under $10.00. It's depends on how far the delivery is out of the way for the driver. This comes out of your pocket unless you pass this cost onto the customers. Then again, this increase most likely will have your customers shopping elsewhere online. Be aware, Easyship will nickle and dime you to death. I'm done and will now use USPS and UPS offered by Shopify. It's cheaper.

Store

CTDC

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for your feedback. I'm sorry to hear about your experience. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion. Please contact us with your account details so we can resolve this matter promptly. Thank you for your patience. Best, Ben (Marketing @Easyship)

5 / 5 Share

Sept. 10, 2019

Exactly what I've been looking for to make international shipping a breeze! Customer support was excellent, and AJ from HK was always there to help me with any questions I had. Highly recommended and my first choice for sending products worldwide.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2019

I use this app to provide shipping options to my customers. I am exponentially happy with the support and reliability that this app offers for my store.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

Excellent app, take out the pain of handling the logistics side of the business. Must have if you don't want to deal with post office/logistic.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

Great freight solutions app, for small businesses. Am a small business, in Australia and this easyship platform helps me save money sending parcels within australia and newzealand. Shipping rates are great with their partnered couriers. One thing to consider is that you need to pick and choose the courier you use, Some couriers are more reliable than the rest but the easyship platform is easy to use after some playing around. to start off, i would recommend showing a higher delivery time to trial the faster couriers to avoid disappointment Support is decently quick and they try to answer your questions as soon as possible. David Um from Melbourne is highly accountable and is very hospitable in terms of providing support. Only issue is that their "cutoff" time for some couriers for next day pick up happens earlier than midnight, meaning an order placed at 4pm wont be picked up the next day, but rather the day after. With the cheap shipping options, i can work around this. Been a great experience so far, been using this app for months and will continue to do so. 5/5

Using app

8 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 26, 2019

What a useful app to help us find the best solutions for shipping our orders. We can sort by the lowest rate or the fastest, and the interface is pretty easy to use. I just wish the site were better optimized for mobile!

Store

TRACE

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 9, 2023

It must be easy for customers to do business with you. Easyship has provided a fantastic integrated freight solution that makes transactions simple and fast. This has helped take our business to new markets and helped us grow significantly. Highly recommend Update** - costs to ship globally have gone through the roof, EasyShip still provide extremely competitive pricing, which allows us continued growth on a global scale.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2019

Easyship makes things easier to ship locally and internationally. The rates for shipping are great. We highly recommend the Easyship app! Thanks David Um and Jack for their great support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2019

Prices for shipping are really competitive. Saved me the hassle of looking for shipping quotes as they are able to compare the shipping cost to give me the best option. Impressive app

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2019

We recently started using EasyShip and the transparency it provides to our customers. Our products also have a unique dimension and weight and EasyShip was able to give us better rates than what we were getting when working directly with the shipping carriers.

Using app

8 months

Total reviews

2

Average rating

5.0