Easyship ‑ All in One Shipping

With a few back and forths with the support, I got the answers I needed from easy ship to help my business. They had a good shipping process and it made everything headache-free which is important when starting a business. I would recommend Easyship to businesses. Make sure you have everything in your store and optimise as much as possible as Easyship made us increase our customer experience and conversion rate.

Used Easyship for Paire's fulfilment, love the tagging feature, easy to manage different tasks. Received great service from our account manager as well.

Really wanted to like this app. Was an early adopter but customer service can be so frustrating. Took way too long to hear back from them. Had an issue where Media Mail became a shipping option (their backend issue) and I lost money on shipping. Took customer service too long to address this. And was never offered a refund. Was supposed to have Chat as an option based on my plan but didn't show up whenever I tried to contact them. Clearly I was not a priority.

Have been an Easyship user since the start. And we can say that they have improved tons and are glad to be witnessing this growth and improvement on their part. Customer support is great despite current supply chain issues.

We have used EasyShip to scale our international shipping from one location in Australia to now running shipping out of Australia, EU and US. While there are always hiccups, the great customer support has meant if we run into trouble problems get solved quickly. We had no e-commerce experience when we started out and feel grateful we had a partner in Easyship that had the patience to help us scale up.

I used this app since 2019, it works great for all the functions and the dashboard UI is also very easy to work with.

The public estimate price was $21 cheaper than what was actually quoted once i had signed up for an account. The support representative said the publicly displayed prices are just an estimate. (Even though you put in Origin, Destination and weight) In my case a 0.5kg box with dimensions of 10x10x10cm was $21 different in price? So im not sure what their estimate is based off of, maybe a piece of paper. Classic bait and switch. Uninstalled

Highly recommended. Steve and the team at Easyship deserves the credit This app has indeed made shipping so much easier for us. However, there still a few tech limitations such as live updates on address changes and orders. Certain countries and couriers are not supported to which is a shame! Support wise, it's all good! Update* Ever since the introduction of the easyship insurance coverage, it has given us a peace of mind and has helped us with operations significantly. I would applaud the Easyship team to keep up the good work!

Easyship has been a great way for us to ship Australia wide, the portal is very easy to use, the support team have been nothing short of amazing and we would definitely recommend Easyship in the future

Easy Ship app helps to reduce our adminstrative workload by integrating with Shopify and provide update to the order once book. Great customer service too.

I tried the 30 day free trial to see how this service would be for our store and it has been a nightmare. We sent a package to a customer from the USA to Portugal and her order has been sitting in their processing center since December 2nd and they refuse to assist with this situation. We are for sure removing this app from our store and going with on that is reliable! NOT RECOMMENDED!

We use this app to make our shipping service simplified for not only customers but for our employees. I have really appreciated their fast response to any issues I was having with setting up the app and want to say a huge thank you to, Atay, for his support. I appreciate you!

ZERO stars. Despite the many negative reviews of feed syncing issues and money lost due to incorrect shipment rates provided to customers, I gave this app a try. Do not make the same mistake. The technical support shows no haste in resolving issues and minimal attempt in troubleshooting with little transparency. Time between my first ticket and the last correspondence from them (in which they finally showed signs of troubleshooting) was 7 weeks. Proving a complete lack of haste and disregard for customer service AND the satisfaction of my customers impacted by the EasyShip technical issues. Not to mention the money I lost due to incorrect EasyShip rates being displayed to customers...rates EasyShip refuses to make good since I refuse to reactivate their integration on my store given the above. I will absolutely not risk further customer dissatisfaction to my business and will be recommending others do not make the same mistake.

Out of ShipStation, Shippo, and EasyShip, I have had the easiest experience getting started with EasyShip-- they are true to their name! The main things I needed to start were: 1. Generating labels for 4x7 thermal printer 2. Calculating live shipping rates at checkout in my Shopify store 3. Clear setup of products and boxes for accurate shipping rates 4. Ability to offer free shipping up to a certain amount #2 was especially huge for me as I did not want customers to get unexpected shipping prices, as I'm still learning how to ship things I am not confident yet in what my shipping rates were. I did a test shipment to myself and it was seamless, it's everything I could ask for right off the bat.

customer service is slow and does not provide any solution. They offer a very poor shipping service and pick up are extremely unreliable, I have some parcels that have never been picked up in 3 weeks despite multiple support requests and reschedule.

Outstanding customer service, great support, makes our business possible. I don't know if our company could function without it.

All great with Easyship. This app is very helpful to us. Customer service, Ayesha is so far the best we encountered. She fixed the split shipment request right on the spot. Keep up the great work!

We've been using EasyShip for a couple of months. Worldwide shipping is complicated, and they made it easy for us. Application is great for handling daily sales and fulfilling batch orders (i.e., Kickstarter campaigns). It has multiple functionalities we can't live without. To name a few: * Seamless, one-click integration with Shopify (you can add many stores) * Shipping at Checkout (your customer can choose a courier, and the shipping cost is accurate). It works worldwide! * Insurance * Shipping rules (a great tool to automate shipping scenarios for different locations or box sizes) * Product listing * Simple import from file (excellent for batch orders - you can import any CSV file, and EasyShip support many e-commerce platforms * Customizable notification emails to customers In addition, EasyShip provides excellent customer and technical support (helps with couriers, customers, and the application). We highly recommend this application and other EasyShip services.

incredible app! Makes so many shipping hassles completely effortless and the staff is ALWAYS SO helpful. Couldnt recommend it more! Truly makes running the day to day in my business so much easier.

We have been using Easyship for over 6 months and it is by far the best shipping app we have ever used! And trust me, we have worked with over 7 major shipping services now to try and find the right fit for our business! There are many reasons we have finally found our home with Easyship, but first and foremost the user interface is beautiful and functional, and the customer service is amazing! We love the integrated shopping cart with customized carrier options for every customer, the ability to offer shipping insurance, and the focus on international carrier options. In the backend, we love that we can ship in bulk, while easily changing weight or label options for an individual order without leaving the page. It is also incredibly easy to create custom shipping rules, and the filtering options are almost unlimited! Hands down, this is the best shipping app we have ever used! :)