Easyship ‑ All in One Shipping
Cheapest shipping rates, labels, duties, tracking & automation
Rating
4.1
feedback
329
chart
#387
All reviews
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April 3, 2020
Awesome service by Hiromi Ochi! Highly recommended ! Very detailed and professional, most importantly fast and gets things done!
April 1, 2020
We needed to upgrade our shipping services on Shopify and Easyship was by far the best choice. We needed to switch in the middle of a large shipping rush and as soon as we signed up a representative reached out and made sure we had the right plan in place. A meeting was scheduled the very next day to make sure we understood the program and make sure it was set up and customized to fit our needs. We are now shipping out multiple items in the appropriate box and we are confident that the correct shipping rates are being applied.
March 31, 2020
I have been using this apps for few months at paid plan. I don't recommend to people 'cos customers services is low in speed. We received many clients' complaints recently regarding overcharge shipment due to incorrect measurement popping in system (It is quite different than the one we put in ). After several days of contacting CS, bugs still there!
Thank you for taking the time to leave your feedback and we're sorry for the experience you've had recently. Due to the ongoing COVID 19 situation, we are experiencing an exceptionally high volume of requests, this in turn has impacted our speed of response. In terms of the dimensions issue you have mentioned, I understand this has now been resolved and you have spoken with one of our team to confirm this. All the best, Easyship
March 27, 2020
The app is easy to use and pretty straightforward. I like how you can email tracking information to customers directly from the shipping information page. One downside is that custom box names can't be edited after they're created. If you happen to make a mistake, you have to delete that box and then re-enter it.
Hi there, Thanks for taking the time to leave your feedback, we're always eager to get insight from our customers on how we can improve our App! In his case, unfortunately, you are right, you can't currently modify the name of a Saved Box in this way, you can only edit the Empty Box Weight, change the "Auto selection" or Delete. Our Tech Team are aware of this issue and it is on our roadmap for the future, so watch this space! All the best, Easyship
March 30, 2020
Horrible shipping solution. Riddled with bugs, it seems like there is a new problem every day. Customer service is unresponsive, or if they do respond they are unable/unwilling to help. Save yourself a giant headache and find a better company to work with. In response to EasyShip's reply to our comment. We brought up an issue with Amazon integration multiple times, and each time were told that they would reach out when their was a resolution. Every week for over a month I received an automatic response saying the ticket would be closed due to lack of my response. I would bump the ticket and receive a response of "thank you for the reminder, we are waiting to hear back from our team". Nothing ever got taken care of. EasyShip has reached out to me multiple times to get this review removed, but has made no effort to show the issues I brought up were actually resolved.
Hi Alex, Thanks for leaving your feedback and we're sorry about the experience you've had using Easyship. I appreciate our team have reached out to you on a few occasions in an attempt to resolve your issues, but I'm also aware we've had a few tech issues of late that have impacted you directly. In light of your experience, we are reviewing our internal process in this area and we're confident that any similar issues will be swiftly resolved going forward. If you do want to give Easyship another try, we'll do all we can to make sure your experience is a positive one. All the best, Easyship
March 2, 2020
I have been sourcing for a good complete package shipping partner for years that is easy to use and provide local and international courier services. Easyship provide a really good platform for my customers to use with ease, both locally and internationally. My customers can have options to choose which courier and cost of shipping they like to use. We the business owners can easily sync the orders with Easyship with a few clicks and the courier services is deal done in a few minutes. Most importantly, the service support I get from the local team is very good. Whenever I have an issue, they promptly solved it quickly so We can move on with our business. Its been a good business partner.
Feb. 25, 2020
Easyship really helped us streamline our shipping preferences for customers allowing them to make informed decisions. Our sales have since seen a steady increase and we're very grateful to the Easyship. Also, a massive shoutout to their customer service for being so patient and helpful throughout the process.
Feb. 9, 2020
We have just started to use Easyship and can highly recommend! Excellent features, that take a lot of complexity out of our packing and shipping operations.
Feb. 9, 2020
CreativityBox.org is a public-benefit corporation making tech ed accessible to children of all ages. Our flagship product, www.LearnWithMochi.com Robotics Kits with books is shipped globally. Previously we worked with several small local shipping providers in China and have seen a lot of problematic shipments and delays in deliveries. At this point, we decided to try out Easyship. It proved to be a reliable platform, the system is very user-friendly and it's quite easy to use. You have full control of creating and managing the shipments. If any problems arise with the labels, you can see error messages instantly in your dedicated dashboard. The support staff has been very responsive, friendly, helpful. They are a charm to work with. Highly recommended.
Feb. 8, 2020
Great product that enables me to reach international growth. Very customizeable and super easy to set up.
Jan. 30, 2020
I have this app in 5 different stores and I recommend it all the time. The customer support is second to none. Any business that ships stuff would be well-advised to check out Easyship, especially if you ship internationally.
Jan. 29, 2020
This was a total game changer! We had been using the native Shopify shipping since the beginning and driving our post office employees crazy. Having Easyship has given us so much more flexibility and helped us to make friends with our postal employees with scan sheets a click away.
Dec. 30, 2019
I checked out this app and found that it will be beneficial to my store when the time comes to need the features that it has to offer. I look forward to using Easyship when that time comes.
Sept. 1, 2020
Easy app and fair rates. An excellent solution for who wants several shipping options including international ones. The only issue is getting to support. But when you do customer service is helpful and nice.
Dec. 24, 2019
EASY SHIP has been a game changer. Our Rep, Hiromi has gone above and beyond to help us manage our international orders. To find the best shipping methods at the best rate. Morph Clothing is very grateful to this type of expertise and customer care. WE LOVE EASY SHIP!
Nov. 27, 2019
I've been using Easyship for a couple of years now and it's pretty fantastic. You simply sync your orders from Shopify and based on the delivery address and package specifications, you get an immediate list of couriers you can use. You can schedule a parcel collection and once you ship, the tracking details is sent to Shopify which then sends it to your customers. Very user friendly and beautiful shipping integration. PS : The generated labels are also perfect.
Feb. 28, 2020
It saved me time, at least 30 mins each day. Bye bye "cut & paste", Hello automated courier bookings and shipping labels. Notice some cost savings in the rates that is offered for the local Singapore deliveries too.
Nov. 25, 2019
Excellent app and good personal support. They will take care of you and help you ship your first parcel. Highly recommended!
Nov. 17, 2019
I love how Easyship is linked into everything to make it all so easy to use! Everything is in one place and the dashboard is very user friendly. When I sent a query regarding a pick up, the response from swift and useful.
Nov. 13, 2019
Easyship was super quick and easy to setup. It allowed us access to many large freight companies without a minimum spend. Also their software syncs with Shopify so no retyping of customer details saving hours during dispatch. Our customers love it because they get accurate shipping estimates during checkout and it even tells them the estimated duty/taxes and speed of delivery, providing them choices based on their needs. 5 Star!