All reviews

Rating Breakdown

  • 5
    73% (234 ratings)
  • 4
    5% (17 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (6 ratings)
  • 1
    15% (49 ratings)

Reviews with Text

  • 95% (301)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2020

This was a total game changer! We had been using the native Shopify shipping since the beginning and driving our post office employees crazy. Having Easyship has given us so much more flexibility and helped us to make friends with our postal employees with scan sheets a click away.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

I checked out this app and found that it will be beneficial to my store when the time comes to need the features that it has to offer. I look forward to using Easyship when that time comes.

Using app

12 days

Total reviews

11

Average rating

4.1

4 / 5 Share

Sept. 1, 2020

Easy app and fair rates. An excellent solution for who wants several shipping options including international ones. The only issue is getting to support. But when you do customer service is helpful and nice.

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 24, 2019

EASY SHIP has been a game changer. Our Rep, Hiromi has gone above and beyond to help us manage our international orders. To find the best shipping methods at the best rate. Morph Clothing is very grateful to this type of expertise and customer care. WE LOVE EASY SHIP!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

I've been using Easyship for a couple of years now and it's pretty fantastic. You simply sync your orders from Shopify and based on the delivery address and package specifications, you get an immediate list of couriers you can use. You can schedule a parcel collection and once you ship, the tracking details is sent to Shopify which then sends it to your customers. Very user friendly and beautiful shipping integration. PS : The generated labels are also perfect.

Using app

6 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 28, 2020

It saved me time, at least 30 mins each day. Bye bye "cut & paste", Hello automated courier bookings and shipping labels. Notice some cost savings in the rates that is offered for the local Singapore deliveries too.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 25, 2019

Excellent app and good personal support. They will take care of you and help you ship your first parcel. Highly recommended!

Using app

20 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 17, 2019

I love how Easyship is linked into everything to make it all so easy to use! Everything is in one place and the dashboard is very user friendly. When I sent a query regarding a pick up, the response from swift and useful.

Store

Soek

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Easyship was super quick and easy to setup. It allowed us access to many large freight companies without a minimum spend. Also their software syncs with Shopify so no retyping of customer details saving hours during dispatch. Our customers love it because they get accurate shipping estimates during checkout and it even tells them the estimated duty/taxes and speed of delivery, providing them choices based on their needs. 5 Star!

Using app

3 months

Total reviews

4

Average rating

4.3

3 / 5 Share

Nov. 12, 2019

Worked well until it didn't. All of sudden FedEx and UPS are not available. UPS would randomly not be available at times either. You have to deposit money into your account, we're trying to figure out how to get our remaining balance back, will update the review as needed.

Using app

3 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 11, 2019

This app is great if you're doing international shipping and want to make sure you get the best rates and the quickest shipping method! Really a time saver, and it's free.

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2020

Update as at 26 April 2020: Gesselle and her team have been a great help and a real delight in assisting me on tracking down my DHL E-commerce parcel that would have otherwise been lost and I'm extremely grateful for that. Thank you to Ryan for trying his best to reply to my feedback as well! Easyship support has been terrific although replies can be a little slow so be patient with them! (:

Using app

Over 1 year

Total reviews

31

Average rating

4.8

5 / 5 Share

Sept. 27, 2019

EasyShip has been a great switch for us, so we can expand our customer base worldwide! The support team has been very helpful throughout the process, which makes this entire experience a plus for us!

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 22, 2019

I used this app for our shipping management and it works perfect. The support is good and help us on everything we need.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2019

Easyship has made it so much faster for us to ship our parcels, no more multiple steps, the app will automatically fulfil orders and add in tracking numbers. Love that there are different courier options as well, especially when we have to ship overseas! Overall loving the app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 19, 2019

Takes out the guesswork for shipping, so that we dont overcharge or undercharge our customers, shortens our processing time.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

4 / 5 Share

Sept. 17, 2019

Easyship helped to streamline my shipping needs and made international a whole lot easier. It's easy to use and support is great, I would recommend it for anyone new to Shopify and wants to simplify their shipping. However I wish it works/integrates better with the Oberlo app. I have some dropshipping items that don't work with the Easyship app. It would be great if it had more options for a mix of dropshipping and adding of adhoc couriers.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

1 / 5 Share

Sept. 13, 2019

I agree with the feedback left by DreamCastle. It takes three months for the billing from FedEx to be updated to Easyship billing. I am charged when creating labels one amount based upon the actual weight and box dimensions when shipping to the customers. Three months later a bill arrives with numerous adjustments to the shipments and in most cases, and to no surprised, the actual and (true) weights and box dimensions increased the chargeable weight by FedEx. It's no wonder this is a free app and as for me, it doesn't work for our business. Also, be aware you will be charged by FedEx for Residential Area Surcharge. This amount can be anywhere from $4.40 to just under $10.00. It's depends on how far the delivery is out of the way for the driver. This comes out of your pocket unless you pass this cost onto the customers. Then again, this increase most likely will have your customers shopping elsewhere online. Be aware, Easyship will nickle and dime you to death. I'm done and will now use USPS and UPS offered by Shopify. It's cheaper.

Store

CTDC

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for your feedback. I'm sorry to hear about your experience. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion. Please contact us with your account details so we can resolve this matter promptly. Thank you for your patience. Best, Ben (Marketing @Easyship)

5 / 5 Share

Sept. 10, 2019

Exactly what I've been looking for to make international shipping a breeze! Customer support was excellent, and AJ from HK was always there to help me with any questions I had. Highly recommended and my first choice for sending products worldwide.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

Great freight solutions app, for small businesses. Am a small business, in Australia and this easyship platform helps me save money sending parcels within australia and newzealand. Shipping rates are great with their partnered couriers. One thing to consider is that you need to pick and choose the courier you use, Some couriers are more reliable than the rest but the easyship platform is easy to use after some playing around. to start off, i would recommend showing a higher delivery time to trial the faster couriers to avoid disappointment Support is decently quick and they try to answer your questions as soon as possible. David Um from Melbourne is highly accountable and is very hospitable in terms of providing support. Only issue is that their "cutoff" time for some couriers for next day pick up happens earlier than midnight, meaning an order placed at 4pm wont be picked up the next day, but rather the day after. With the cheap shipping options, i can work around this. Been a great experience so far, been using this app for months and will continue to do so. 5/5

Using app

8 months

Total reviews

4

Average rating

5.0