All reviews

Rating Breakdown

  • 5
    73% (234 ratings)
  • 4
    5% (17 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (6 ratings)
  • 1
    15% (49 ratings)

Reviews with Text

  • 95% (301)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2020

We've been using Easyship since we first launched. Working with Eric made the integration process pretty easy and he was great in helping iron out a lot of the silly mistakes I made in the early days (and even had some recommendations on shipping settings and services that were personalized to our situation). In the years that have followed, Easyship has proven to be a super simple and functional addition to our store, which lets us tell people that we ship anywhere that receives mail. The only downside with Easyship is that customer service can be slow at times and seems to be email only, which can add a day or two to responses.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

June 28, 2023

We formerly were using Stamps.com before making the transition to Easyship. They have truly built an easy to navigate interface and make it extremely simple to use, effective way for our warehouse team to ship hundreds of orders every day. We've been using them for over 2 years and love the 1 on 1 business relationship we've developed with our customer service managers to help us navigate any issues that develop as well as learn about new features coming to the platform. Our first CSM helped us establish the process of creating pick lists to help picking/packing become so much faster and efficient. We definitely recommend Easyship to all businesses looking to simple their mass batching and shipping processes. They truly live up to their name by making this an easy daily process for our warehouse staff. Thank you to Easyship, and our CSM rep, Conor, for always helping overcome any obstacle that comes our way and and make shipping our products a breeze.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 3, 2020

Awesome service by Hiromi Ochi! Highly recommended ! Very detailed and professional, most importantly fast and gets things done!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

We needed to upgrade our shipping services on Shopify and Easyship was by far the best choice. We needed to switch in the middle of a large shipping rush and as soon as we signed up a representative reached out and made sure we had the right plan in place. A meeting was scheduled the very next day to make sure we understood the program and make sure it was set up and customized to fit our needs. We are now shipping out multiple items in the appropriate box and we are confident that the correct shipping rates are being applied.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

I have been sourcing for a good complete package shipping partner for years that is easy to use and provide local and international courier services. Easyship provide a really good platform for my customers to use with ease, both locally and internationally. My customers can have options to choose which courier and cost of shipping they like to use. We the business owners can easily sync the orders with Easyship with a few clicks and the courier services is deal done in a few minutes. Most importantly, the service support I get from the local team is very good. Whenever I have an issue, they promptly solved it quickly so We can move on with our business. Its been a good business partner.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Easyship really helped us streamline our shipping preferences for customers allowing them to make informed decisions. Our sales have since seen a steady increase and we're very grateful to the Easyship. Also, a massive shoutout to their customer service for being so patient and helpful throughout the process.

Store

Florté

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

We have just started to use Easyship and can highly recommend! Excellent features, that take a lot of complexity out of our packing and shipping operations.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

CreativityBox.org is a public-benefit corporation making tech ed accessible to children of all ages. Our flagship product, www.LearnWithMochi.com Robotics Kits with books is shipped globally.  Previously we worked with several small local shipping providers in China and have seen a lot of problematic shipments and delays in deliveries. At this point, we decided to try out Easyship. It proved to be a reliable platform, the system is very user-friendly and it's quite easy to use. You have full control of creating and managing the shipments. If any problems arise with the labels, you can see error messages instantly in your dedicated dashboard. The support staff has been very responsive, friendly, helpful. They are a charm to work with. Highly recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2020

Great product that enables me to reach international growth. Very customizeable and super easy to set up.

Using app

22 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

I have this app in 5 different stores and I recommend it all the time. The customer support is second to none. Any business that ships stuff would be well-advised to check out Easyship, especially if you ship internationally.

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

This was a total game changer! We had been using the native Shopify shipping since the beginning and driving our post office employees crazy. Having Easyship has given us so much more flexibility and helped us to make friends with our postal employees with scan sheets a click away.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

I checked out this app and found that it will be beneficial to my store when the time comes to need the features that it has to offer. I look forward to using Easyship when that time comes.

Using app

12 days

Total reviews

11

Average rating

4.1

5 / 5 Share

Dec. 24, 2019

EASY SHIP has been a game changer. Our Rep, Hiromi has gone above and beyond to help us manage our international orders. To find the best shipping methods at the best rate. Morph Clothing is very grateful to this type of expertise and customer care. WE LOVE EASY SHIP!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

I've been using Easyship for a couple of years now and it's pretty fantastic. You simply sync your orders from Shopify and based on the delivery address and package specifications, you get an immediate list of couriers you can use. You can schedule a parcel collection and once you ship, the tracking details is sent to Shopify which then sends it to your customers. Very user friendly and beautiful shipping integration. PS : The generated labels are also perfect.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

Excellent app and good personal support. They will take care of you and help you ship your first parcel. Highly recommended!

Using app

20 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 17, 2019

I love how Easyship is linked into everything to make it all so easy to use! Everything is in one place and the dashboard is very user friendly. When I sent a query regarding a pick up, the response from swift and useful.

Store

Soek

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Easyship was super quick and easy to setup. It allowed us access to many large freight companies without a minimum spend. Also their software syncs with Shopify so no retyping of customer details saving hours during dispatch. Our customers love it because they get accurate shipping estimates during checkout and it even tells them the estimated duty/taxes and speed of delivery, providing them choices based on their needs. 5 Star!

Using app

3 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 11, 2019

This app is great if you're doing international shipping and want to make sure you get the best rates and the quickest shipping method! Really a time saver, and it's free.

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2020

Update as at 26 April 2020: Gesselle and her team have been a great help and a real delight in assisting me on tracking down my DHL E-commerce parcel that would have otherwise been lost and I'm extremely grateful for that. Thank you to Ryan for trying his best to reply to my feedback as well! Easyship support has been terrific although replies can be a little slow so be patient with them! (:

Using app

Over 1 year

Total reviews

31

Average rating

4.8

5 / 5 Share

Sept. 27, 2019

EasyShip has been a great switch for us, so we can expand our customer base worldwide! The support team has been very helpful throughout the process, which makes this entire experience a plus for us!

Using app

10 months

Total reviews

3

Average rating

4.7