All reviews

Rating Breakdown

  • 5
    72% (241 ratings)
  • 4
    6% (20 ratings)
  • 3
    4% (12 ratings)
  • 2
    2% (7 ratings)
  • 1
    16% (53 ratings)

Reviews with Text

  • 95% (315)
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5 / 5 Share

Aug. 19, 2020

Simple way to send shopify orders. My stock is with their partner warehouse in Los Angeles and they have a seamless integration.

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

July 23, 2020

best shipping app ever. everything is automatic. cheap shipping for everyone! highly recommended for small and larger e-commerce sites.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

Lost 3 hours of my sleep time trying to generate a set of shipping labels and in frustration left a scathing review of the service in frustration. What happened next changed my perspective about the Easyship team. The customer service & tech teams were super reactive in investigating the issue, resolving it and at the time communicating promptly with me(including phone calls) as regards what was causing the issue in the first place and what they were doing to fix it. The fault in the first place was not entirely theirs..it was the Hermes API that was rejecting long SKU codes and hence the issue). Overall, few improvements yet to be introduced including the option to print labels in-store and better rates negotiation with the courier guys but if they work the way they are at the moment, they will win hearts and businesses in the long run. Highly reccomend these guys.

Using app

9 days

Total reviews

4

Average rating

4.8

5 / 5 Share

July 18, 2020

This app is great for all of your shipping needs. I currently use it on two of my webshops! Easy to use and provides real time shipping quotes to your customers.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2020

Easyship literally saved us 50% on shipping costs, which then translated to a higher customer conversion rate. It's so easy to use and the support was amazing. Hiromi is absolutely amazing and Easyship should be happy to have her on their team. She was great! Highly recommend easyship!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2020

Very easy to install and use. Nice UI design of the platform, dedicated support team. If you ship yourself, you can buy and print labels. There are also a number of partner 3PLs that they integrate directly with, including GEODIS in Hong Kong.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2020

Probably the best integration with Shopify store out there. The easy of use for this app is amazing and it doesn't require any coding ability etc. , but if you do run into a problem, the support is always there to help you out! For a small business owner, it is a must-have app not only for ease of use but also to increase sales, giving a large variety of couriers available!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Easyship guided me throughout the whole process of using the app, so we received a lot of support and help from them which helped us a lot. It's reduced any need for manual processes and I really like that it updates the Shopify platform with all the tracking information and status'. This way it's all up to date in real time, user-friendly to start-up company!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2020

We've been using Easyship since we first launched. Working with Eric made the integration process pretty easy and he was great in helping iron out a lot of the silly mistakes I made in the early days (and even had some recommendations on shipping settings and services that were personalized to our situation). In the years that have followed, Easyship has proven to be a super simple and functional addition to our store, which lets us tell people that we ship anywhere that receives mail. The only downside with Easyship is that customer service can be slow at times and seems to be email only, which can add a day or two to responses.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

June 28, 2023

We formerly were using Stamps.com before making the transition to Easyship. They have truly built an easy to navigate interface and make it extremely simple to use, effective way for our warehouse team to ship hundreds of orders every day. We've been using them for over 2 years and love the 1 on 1 business relationship we've developed with our customer service managers to help us navigate any issues that develop as well as learn about new features coming to the platform. Our first CSM helped us establish the process of creating pick lists to help picking/packing become so much faster and efficient. We definitely recommend Easyship to all businesses looking to simple their mass batching and shipping processes. They truly live up to their name by making this an easy daily process for our warehouse staff. Thank you to Easyship, and our CSM rep, Conor, for always helping overcome any obstacle that comes our way and and make shipping our products a breeze.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 3, 2020

Awesome service by Hiromi Ochi! Highly recommended ! Very detailed and professional, most importantly fast and gets things done!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

We needed to upgrade our shipping services on Shopify and Easyship was by far the best choice. We needed to switch in the middle of a large shipping rush and as soon as we signed up a representative reached out and made sure we had the right plan in place. A meeting was scheduled the very next day to make sure we understood the program and make sure it was set up and customized to fit our needs. We are now shipping out multiple items in the appropriate box and we are confident that the correct shipping rates are being applied.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

I have been sourcing for a good complete package shipping partner for years that is easy to use and provide local and international courier services. Easyship provide a really good platform for my customers to use with ease, both locally and internationally. My customers can have options to choose which courier and cost of shipping they like to use. We the business owners can easily sync the orders with Easyship with a few clicks and the courier services is deal done in a few minutes. Most importantly, the service support I get from the local team is very good. Whenever I have an issue, they promptly solved it quickly so We can move on with our business. Its been a good business partner.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Easyship really helped us streamline our shipping preferences for customers allowing them to make informed decisions. Our sales have since seen a steady increase and we're very grateful to the Easyship. Also, a massive shoutout to their customer service for being so patient and helpful throughout the process.

Store

Florté

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

CreativityBox.org is a public-benefit corporation making tech ed accessible to children of all ages. Our flagship product, www.LearnWithMochi.com Robotics Kits with books is shipped globally.  Previously we worked with several small local shipping providers in China and have seen a lot of problematic shipments and delays in deliveries. At this point, we decided to try out Easyship. It proved to be a reliable platform, the system is very user-friendly and it's quite easy to use. You have full control of creating and managing the shipments. If any problems arise with the labels, you can see error messages instantly in your dedicated dashboard. The support staff has been very responsive, friendly, helpful. They are a charm to work with. Highly recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2020

Great product that enables me to reach international growth. Very customizeable and super easy to set up.

Using app

22 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

I have this app in 5 different stores and I recommend it all the time. The customer support is second to none. Any business that ships stuff would be well-advised to check out Easyship, especially if you ship internationally.

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

This was a total game changer! We had been using the native Shopify shipping since the beginning and driving our post office employees crazy. Having Easyship has given us so much more flexibility and helped us to make friends with our postal employees with scan sheets a click away.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

I checked out this app and found that it will be beneficial to my store when the time comes to need the features that it has to offer. I look forward to using Easyship when that time comes.

Using app

12 days

Total reviews

11

Average rating

4.1

5 / 5 Share

Dec. 24, 2019

EASY SHIP has been a game changer. Our Rep, Hiromi has gone above and beyond to help us manage our international orders. To find the best shipping methods at the best rate. Morph Clothing is very grateful to this type of expertise and customer care. WE LOVE EASY SHIP!

Using app

About 2 months

Total reviews

1

Average rating

5.0