Evey Events & Tickets
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Thanks for the 4-star rating, flowFEST! We’re glad to have Evey supporting your store, and we’ll keep working to make the experience even better.
This app is wonderful for our semi-annual pop-up events we host. The ticket products are easy to set up and when set up correctly, they collect the all the information we need for our events. The check-in process is easy and customers like the ease in pulling up their tickets when attending the event. The only complaint I have is that I have to disable the Shop Pay feature and the Apple/Google Pay/PayPal options for my WHOLE ONLINE & IN PERSON store while I am selling tickets for my events because this app does not support dynamic check out systems. When these are not turned off, tickets can be sold but no customer information is collected. We unfortunately figured this out after we had sold over 180 tickets to our 300 ticket event, so we missed gathering customer data on all of these tickets. In addition, disabling these features for the rest of the business for the 5-6 weeks leading up to our events also has a negative effect on our business flow. This would be my only complaint for this app. Lastly, to end positive, the help feature and customer support is always wonderful and we have resolved any issues quickly if and when they do arise. A little more app development on the dynamic checkout side would allow me to give this a 5 star!
We’re glad Evey has been a strong fit for your semi-annual pop-up events, especially with ticket setup, customer check-in, and attendees pulling up their tickets easily. You’re absolutely right to call out the dynamic checkout limitation, and we understand how frustrating it was to miss customer data on those early ticket sales and adjust payment options across your store. Our team appreciates the thoughtful feedback, and we’re happy support has been able to help quickly whenever issues came up.
Thanks for the 4 star review, we really appreciate it. We noticed your review didn’t include details, so we’ve reached out by email to learn more about your experience. If there’s anything that didn’t fully meet expectations, we’d love the chance to improve it.
First time using the app. Working seamlessly.
Thank you for the 4-star review! We’re glad to hear everything is working seamlessly so far. If you have any questions as you continue using the app, our team is always here to help.
love and recommend Evey! would love a possibility to edit the source code though. As some Buttons are not editable and thus are in english although my shop is german.
For the price, this app is great. It doesn't do everything, but the support team has been helpful in troubleshooting and suggesting workarounds to better serve our specific use case.
Thank you so much for the thoughtful feedback! ⭐ We’re happy to hear that the app delivers strong value for the price and that our support team has been able to help you with workarounds for your specific setup. We’re continually improving the product, so insights like yours are incredibly valuable as we plan future enhancements. If there’s anything else we can assist with or optimize for your use case, we’re always here to help!
The support team is amazing :D The app itself is a bit hard to keep up with sometimes, but with help you'll get there
Hi Happy Angels and team! We really appreciate your kind words about the support team! We're always here to help. If there’s anything specific we could improve to make the app easier to navigate, we’d love to hear your thoughts. Looking forward to hearing from you soon!
for now this because there are some things for variables that should be considered. customer service is great!! videos fast and so clear
Hi IBIZA DISCO TICKET and team! Thanks for your feedback! It's great to hear our customer service and videos stood out. If there are specific features you'd like to see improved, we’d love to pass that along to help shape future updates. Thank you for choosing Evey!
Works great, very few glitches. Wonderful customer service if something does go wrong.
Hi Willow Park Wines & Spirits! Thank you for taking the time to share your experience. We're glad that you find our app user-friendly. Regarding the issue where it freezes, we would love to take a look into this. Please feel free to reach out to our support team so we can investigate what is causing this issue. We look forward to talking to you soon!
Mary was awesome on support. There is a little disconnect between teh live chat window and email. I couldn't reset the window after I night of sleep to get to an agent, so the window was idle, but I noticed emails were coming in about it. Once we connected the support was great. Thanks
Hi there Skateboarding Hall of Fame and team! Thank you for your feedback! We're glad Mary provided great support and appreciate you sharing your experience with the live chat and email. We understand how important seamless communication is and will take this into account for future improvements. Please let us know if you need anything else!
easy to use. quick support team!
Hi there Crowns Guam team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience with our app? Is there anything we can do to improve? We look forward to hearing from you soon!
The customer service is exceptional! They have made the registration process for our football camps a lot more seamless and efficient. There are a few missing features they don't have that we need - like a direct integration with Google spreadsheets / drive and the ability to upload files, but otherwise it's been great so far!
Hi QB Takeover Store and team! Thank you for your thoughtful review! We’re thrilled to hear that our customer service and registration process improvements have been so helpful for your football camps. We appreciate your feedback about the missing features and are always looking to improve. If you need any help or have questions, please don't hesitate to reach out to us.
NICE AT THE MOMENT
Hi there VREC Shop and team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Are there any specific features that you liked? What can we do to make your experience better? We hope to hear your feedback soon!
Priced well and works for most of our needs, though there are some flaws in the UI that inhibit functionality and haven't been resolved after reporting them 14+ months ago (can't add user from a mobile phone because the chat button blocks the Send button, as another user review reported below). We also struggled with custom uses like multi-date events where we want variants listed on the Shopify product page but don't want/need a full blown calendar or date-picker on the page, or want pricing to change if they choose more than 1 date, but we are slowly figuring out workarounds. Overall it's a good app for the pricing and their customer service is typically responsive within a day, even if actual issue resolution takes longer.
Hi there Chicago Union and team! Thank you so much for the detailed review! We’re glad to hear that the app meets most of your needs and that our pricing and customer service have been beneficial to your experience. We sincerely apologize for the issues you've encountered. We understand how frustrating this can be, but please rest assured that we’re actively working on improvements to address these concerns. If you need help with anything else, you know where to reach us!
The app has a few kinks to smooth out but I'm thoroughly happy using it because of the customer support experience that I've had with Mary Bernadeth. She helped me very quickly and guided me through the app which made things easier for me to understand. She gave me links with pictures to help me set things up as well as made personalized videos to further help me with things that I didn't understand.
Hi Purple Blossom Lavender and team! Thank you for sharing your experience with us! We appreciate your continued support and we assure you that we will do our best to improve our app. Bern will surely love to see this review! She's a naturally helpful person and we're glad to hear that she was able to guide you through the app. If you need help with anything else, you know where to reach us!
App is a bit finicky to use at times, especially when updating existing events to a new date. It does work and get the job done though. Support is excellent, had a minor graphical issue I needed help with and they had it fixed in less than an hour from E-mailing them for help.
Hi there The School Of Italian Pizza! Thank you for taking the time to leave a detailed review. We're glad that you like our app and the support we provide. We know how important it is to get issues fixed quickly, and our team is happy to be of help. We also appreciate your honesty with this feedback. We will do our best to improve our app and keep things simple and user-friendly. If you need further assistance, you know where to reach us! Thank you for choosing Evey!
So far so good
Hi there Off Grid Studio! Thank you for leaving a review! We'd like to learn more about your feedback. Is there anything we can do to make your experience better? We hope to hear from you soon. Cheers!
Die App ist super und die Integration in Shopify funktioniert hervorragend. Ein paar mehr Personalisierungsoptionen wären toll. Die Einsteigerpreise sind fair, die Preisstaffelung ist aber nicht ideal – eigentlich würde ich wegen einer einzigen Funktion das größte Paket benötigen. Das ist aber für ein kleines Unternehmen finanziell nicht stemmbar. Eine klare Empfehlung für eine großartige App mit Verbesserungspotenzial!
Hi TherAkademie and team! We appreciate your detailed feedback a lot. Thank you so much for providing your insight, we will definitely consider your suggestions about our plan features and the personalized options as well. By the way, what kind of customization within the app would you like? Can you provide us with more information so I can check this with our Customization team? We hope to hear from you soon!
This app integrates well with Shopify and your store front. Check in app is great for seamless onsite experience, we are used for events with 50 to 300. The support team are attentive and work hard to resolve any issues or provide detailed updates on how the app works.
Hi there Modernister - Tim Ross! Thank you for taking the time to leave us a review! We're always striving to provide an excellent experience for all our users. If there's anything specific you believe would make our app even better or if there are any additional features you'd like to see implemented, please don't hesitate to reach out to us. Your feedback is invaluable in helping us improve and tailor our services to meet your needs. Please let us know if there's anything you need help with!
Hi 'Sippsi Good Tea and Team! Thank you for your review! We'd love to hear more from you. Can you share your experience with our app? Is there anything we can do to make your experience better? I look forward to your feedback!
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