Evey Events & Tickets
Evey Events on Shopify
Rating
4.4
feedback
211
chart
#10,803
All reviews
Review RSS Feed
June 30, 2023
Evey Events has helped us streamline much of our online business. It's an amazing platform that has given us opportunity for growth and to reach our highest potential. Customer support team is always wonderful; going above and beyond to ensure our needs are met.
Our team loves 🦜, and loves merchants like you even more. Thank you for your kind review. We work so hard to provide a best-in-class customer experience so merchants (like you) feel comfortable and supported building your business around our tool. We are so happy you're happy. Please give your birds some head scritches from us! 😊
June 9, 2022
This helps with selling tickets on my website. Easy to Use. Customer Service is good and they're quick to help.
Thank you so much! You hit on all the points we love the most -- you sell tickets (make money) and have us here to support you when you need! Thanks for using our app!
June 30, 2022
Update: The team who now run Evey reached out and scheduled a call with me. The genuinely wanted to understand the challenges and want to make it right. Seems like a great team behind the scenes and look forward to the issues below being cleaned up and future enhancements. Original: This app is plagued with errors. My most recent event I used the recurring event feature and had it oversell by 20% of the limit I set. I was really hopeful with their reserved. Here are the issues I have had over the past couple weeks: - Orders not fullfilling - Overselling - which they have a number of reasons for this but cannot get it fixed - People purchasing a ticket in a recurring event and it does not force them to choose a time so they gave us money but cannot get a ticket as no time was selected. Had to refund these tickets as they purchased the day of and we couldn't confirm in time. - Check-in app doesn't allow us to select a time in a recurring event to just check people in for that. We were suggested to check an option that only allows people to check in "during the event time" however then half of the tickets wouldn't check in and we would get error messages so we had to disable that. - Inaccurate reporting - one section says we sold x tickets, another sections says a completely different number. I know the customer service team is trying to help and I really hate to write a review like this but I have wasted at least 10-15 hours in the last week alone going back and forth with their customer support trying to get things working properly. And I look like a fool to our customers and our event partners because I cannot give accurate reporting and all the issues we are having.
Hi there - thanks for taking the time to write this, and share detail. Although it is gutting for us to hear how much trouble you had, we appreciate the time you took to write it. The issues you experienced are not in line with the support we provide (just read our other reviews, we really pride ourselves in our service and product). We will continue to work with you to ensure this doesn't happen again! July 11 update: We've chatted with this merchant and are working super hard to help him. Also, we like him a lot as a person and want him to be our friend. :)
Feb. 15, 2022
Wir nutzen die App um unsere Events auf der Website zu verkaufen. Die Bedienung ist sehr einfach und umfangreich. Die App funktioniert tadellos und vor allem ohne dass man selber die Theme-Templates anpassen muss. Der Support ist sehr hilfsbereit und freundlich
Wir freuen uns sehr, dass unsere App für Sie einfach zu bedienen war – das ist unsere Mission! (Entschuldigen Sie auch unser Deutsch, wir haben Google Translate verwendet, um uns zu helfen)
March 7, 2024
We have been using it for a few years now and it is extremely flexible and customizable. One of the best products for ticketing we came across. When using third party payment processing, more tickets can be sold than what was made available. It also has no API for integration.
Thanks so much for this review! In just a few short words, you made us feel very proud of what we've built, and pleased to serve you!
Jan. 26, 2022
We've been using this app for years now, no issues at all. We sell raffle tickets for charity fundraising using it and it works perfectly for that. www.ikegger.com
Jan. 6, 2022
This app has always been great for ticketing, and I love the customization options and ease of use for check-ins.
Dec. 30, 2021
I use EveyEvents on my store. The plugin works well, the Support is super fast and efficient. I recommend it to everyone!
Dec. 22, 2021
The Evey app and support team are top-notch! The app does everything we needed and more. The customer service and support team is quick to respond, friendly, patient and most of all - helpful and effective. Thanks for a great app!
Nov. 22, 2021
I used this app for three concerts of our festival, we saved money by not hiring a ticketing service. Evey's system and interface are very intuitive and user-friendly. And additionally, they have great customer service (fast and helpful). I totally recommend them.
Nov. 16, 2021
A very good app for ticketing, with an awsome customer service ! Jason answers always very quickly with always a solution, and customizations when it's useful. I have never seen such a good support, very useful for small companies. I recommand Evey !
Nov. 16, 2021
Very easy to use, serves all of our needs, and whenever we need a bug fix or customization, their Customer Service / Support team is incredibly speedy. Highly recommend. We've been using them for years now for all of our events and wouldn't go anywhere else
Oct. 21, 2021
Evey has been the perfect product for us to reach our goals. We sell State Park passes and the QR code system in conjunction with the Evey App has been perfect for a State Park check-in system. They have been extremely helpful getting us off the ground and running and always answer our calls.
Sept. 21, 2021
De app werkt voor ons perfect! Het fijne is dat de complete ticketing goed te integreren is in onze webshop. Ook de hulp van het team van Evey is perfect. Men reageert snel op vragen en past zo nodig de app aan om nog meer verbeteringen toe te voegen.
Sept. 1, 2023
We use this app to manage manual event check-ins and send out additional virtual event registration information. As a small non-profit we look for simplicity with the external tools we use. We have been using Evey as our go-to event management app for over 3 years for events that are small and 1000 people plus. The Evey customer support is fantastic in helping resolve setup and configuration issues. Their team is always incredibly responsive and are eager to help troubleshoot and assist when needed. We hope to continue to use Evey for years to come.
July 25, 2021
Really enjoying the full integration of sales thru Shopify which streamlines the event-browsing and ticket-buying experience for my customers. Also, having the tickets directly thru Shopify, keeps the customer on my website instead of sending them to a 3rd party ticket site. Excellent support staff has answered my questions and fixed things for me in a jiffy. Thank you!
July 8, 2021
love it super user friendly and customer service is very responsive. Someone got back to me via email within minutes ever single time.
May 26, 2021
I installed the Evey app a week ago, after playing for a while I realized it was almost perfect for our ticket-selling business, so I deleted all the others that I was testing. As far as I have been able to test and compared to the other ticketing apps, Evey is, by far, the best. And his support, second to none (Jason has been helping us set up the app, including some custom features without charging, he is amazing). I am so pleased with this app, keep up the good work ;)
May 25, 2021
I'm using the app to sell festival tickets and it works perfect. I needed weekly tickets and daily tickets, with different dates and usage limitations for check-in, Evey offers all of it. When i needed support for some things and differences we have at the festival, they were super quick and helped me out with everything. Best support ever. Thanks guys!
May 19, 2021
I installed this app and love how many options you have! I also had some questions and they helped me within half an hour. Very good service and happy customer over here