All reviews

Rating Breakdown

  • 5
    79% (167 ratings)
  • 4
    9% (19 ratings)
  • 3
    3% (7 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (16 ratings)

Reviews with Text

  • 88% (185)
Review RSS Feed Review RSS Feed

3 / 5 Share

July 2, 2025

I've used this app since 2015 for a big event with lots of attendees, and it has impressive functionality, because we are able to edit the code on our shopify to limit quantity limits per customer etc, and other things that other ticket websites dont offer. its a bit unreliable though - the developers weren't updating it for a while and it was difficult to reach them back in 2016, and then it worked really well for a few years - and for the last 2 years something breaks and its a little slow to get support. but for now it seems ok and its the best i can use so im sticking with it!

Using app

Almost 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Used this app to help sell tickets for our community and virtual events. Support was awesome from the team in helping get setup.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

We sold 51,000 tickets on Shopify / Evey for a charity event and raised 5.1M euros. This was a large scale operation and Evey was the perfect partner. We had some minors operational issues that were solved immediately. Our suggestions for improvements were made available in a few days. We are planning our next event, twice the size, and feel confident with Evey as a partner.

Using app

About 1 year

Total reviews

3

Average rating

5.0

3 / 5 Share

Jan. 21, 2019

I have had this app for a year and our site is selling tickets online. The app has suited our purpose with delivering tickets and reporting. The only problem is when you need support from evey event it takes weeks until they respond. When your selling tickets you need a quick response. When I first purchased the app they were very quick to respond. It would be nice if there were other apps like this on Shopify so there was a bit of competition.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 22, 2018

Good, but missing features that would make it great. Evey has definitely reached a minimum viable product, but sluggish support with a lot of "No, we will take the into consideration..." makes me wish they weren't the only company doing this on Shopify. Maybe some competition would allow this to be a truly dynamic Events plugin. Importing CSV functionality is pretty bare bones. Would be nice if you could download a template spreadsheet fill in the columns (including custom fields) and import. The supplied custom field functionality for the cart page was a nice addition, but doesn't go far enough by also including this custom field functionality to the manual attendee option. If you take registrations offline and need to collect more attendee information than Name/Email/Variation Type, you are at a loss for a solution. Also the check-in portion of the app seems to serve little or no additional purpose other than gauging attendance. You cannot add info to the guest at checkin, which would be a huge addition here, although I understand that might be an edge case scenario. With a lot of manual work this plugin will temporarily work for our Race Event Services, but with over 5 events going at any given time $100/month seems like a fairly steep price to pay for a product that doesn't fully streamline my attendee processing.

Using app

About 2 months

Total reviews

2

Average rating

4.0

1 / 5 Share

March 23, 2018

I managed two stores. the first few events we ran worked fine. The setup was painless. However, one event keeps every day drops the number of tickets available, to match the number that have been sold. So the store shows it sold out. Problems come up with every app -- however the response from the developers has been abismal. To my initial cry for help I got a single response and they fixed the problem for the wrong event (which didn't have the problem at all) and then, I accidentally discovered -- in the wrong store. by accident I discovered I have two events that i did not create in the wrong store that I can't delete. Wierd things can happen with all sorts of apps. Responsive service is what makes the difference. After my events are done, i'll be looking for alternatives to Evey.

Using app

7 months

Total reviews

7

Average rating

4.4

5 / 5 Share

May 1, 2017

This company is excellent. They're software is good, but the Customer service is fantastic! We had an event that our bookstore manager accidentally deleted 1 day before the event and it was completely gone. I emailed their customer service at 7pm the day before the event and they had a way for us to access the information by 10pm. After hours... customer service! That's what makes a great company. I suggest that they make it more difficult for an event to be deleted, but when it comes to responding to concerns, they are absolutely on the ball! Thanks EVEY!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2017

Awesome app for managing events and ticket sales. This was the only app we could find that would do what we needed. Excited to use the app to manage our brass band concerts and events.

Using app

6 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Aug. 24, 2016

Used it to run a seminar in November 2015 for 250 paying delegates. Could not have done the event profitably without this app. Had to make one or two adaptations to match what we wanted but overall a very effective way to sell conference space through Shopify. Will be using it again this Autumn.

Using app

12 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 1, 2015

A very good event app with helpful and attentive support.

Using app

About 1 year

Total reviews

5

Average rating

3.8

5 / 5 Share

Feb. 21, 2014

If it were possible to give Evey a ten star review, I definitely would. We're an autism non-profit, and we host events throughout the year. When I emailed the support team with questions, they emailed me back within minutes. When I explained who we are, and what we do, they offered us a free subscription, allowing us to use more of the money we raise to help families affected by autism. GREAT customer service, and a GREAT company attitude, generous people, and very helpful support staff. Thank you so much, Evey!

Using app

3 months

Total reviews

1

Average rating

5.0