Evey Events & Tickets
All reviews
This app integrates well with Shopify and your store front. Check in app is great for seamless onsite experience, we are used for events with 50 to 300. The support team are attentive and work hard to resolve any issues or provide detailed updates on how the app works.
Hi there Modernister - Tim Ross! Thank you for taking the time to leave us a review! We're always striving to provide an excellent experience for all our users. If there's anything specific you believe would make our app even better or if there are any additional features you'd like to see implemented, please don't hesitate to reach out to us. Your feedback is invaluable in helping us improve and tailor our services to meet your needs. Please let us know if there's anything you need help with!
Ron was really helpful during the onboarding process. Always there to answer my questions promptly and with great detail. The app integrates seamlessly with my shopify theme.
Hi there Origine team! I'm glad that Ron was able to help you out during your onboarding! He's an expert on the app and knows it inside out. I'll make sure that your feedback reaches him, it'll make his day for sure! Please don't hesitate to reach out if you need further assistance!
Hey team! Thank you so much for taking the time to leave a 5-star review for our app! We appreciate this a lot. Please reach out if you need any help!
Hi 'Sippsi Good Tea and Team! Thank you for your review! We'd love to hear more from you. Can you share your experience with our app? Is there anything we can do to make your experience better? I look forward to your feedback!
Easy operations
Thank you for your honest review of our app! We're happy to hear that you find our app easy to operate. Thank you for supporting our app! Please feel free to reach out if you need help with anything!
Evey events is amazing great and easy to work with, Ron Cuartero is absolutely awesome. Quick responses is super helpful and resolves any issue extremely fast
Thank you for taking the time to leave a glowing review! Ron had an amazing time helping you out! I agree with you, he is amazing and we're glad to have him on our team. Please feel free to reach out if you need help with anything else. Cheers!
I was struggling with a multiple choice Attendee Information question and am so happy with the customer service! They really took the time to test and figure out what was happening. I especially am grateful that I received assistance in the evening hours. For a newer app, they are really hitting the mark of our needs! Thank you Evey Events & Tickets and Rolando!
Thanks for an amazing review! We're glad that you are satisfied with our app. We assure you that this doesn't stop here, we will continue to improve our service to ensure we meet your needs. Please let us know if there is anything else you need!
Helpful service with great customer support! Made creating my event tickets extremely streamlined and easy to track.
Thanks for the review, Andrew! Our team had an amazing time helping you out today. We're glad to hear that we were able to provide you with the support you need. Please let us know if you need anything else!
We have used Evy for several events and haven't had any issues with tracking and attendee check-ins. Also, assistance with customer support is quick and efficient. No concerns to date.
Hi Toschia! Thank you for leaving a review, you made our day! Ron also had a great time chatting with you earlier. We're glad to hear that you haven't had any issues while using our app. Please let us know if there is anything else you need assistance with!
Very nice. This is the best platform we've found for integrating event ticketing into Shopify. Still isn't 100% of what we'd like to see functionality wise but the dev team really puts in work and tries to solve issues as they can. I'm sure the platform will continue to grow and I think therefore is worth the time investment. Thank you guys. Updated Review: The dev team has been so helpful with any and all questions. Since our last review, we've reached out a handful of times with urgent issues and they've helped resolve critical issues within 48 hours.
Thank you for this honest review! We'd love to know what other functionalities or features you would like to see. Your feedback is precious, and we work hard to ensure that our app can provide your business needs. We look forward to hearing from you again! Cheers!
I had a question about how to create an upcoming event and Support got back to me almost immediately with the exact information I needed for our event. Support is extremely knowledgeable and helpful.
We are glad to hear that our team was able to help with your upcoming event! Our team works very hard to provide you with the assistance you need, and reviews like this motivate us to keep working harder. Please let us know if you need anything else!
Exceptional customer service from Evey! The team genuinely values customer satisfaction and put in great effort to troubleshoot and resolve issues efficiently. Truly appreciate their dedication. DesiConnectEvents, Georgia
We're so glad to hear that you loved the customer experience! The Evey team had an amazing time providing support and your review definitely made our day. Please let us know if you need anything else before your first event! Cheers!
The app is GARBAGE, I'm 90 minutes from the start of the event and the validation and service is completely down, I can't access the app from Shopify and customers can't see their tickets. Nobody responds to this urgency, you are disgusting.
Hi there. I appreciate you taking the time to leave this review. I'm sorry our technical issue had such a serious impact on your event. It is extremely rare for Evey to go offline like that. However, it did go offline, and it did mess up your event, and we truly regret that. I know we can't go back in time to fix the event experience for you or your attendees, but I will make sure that you and all our other merchants who were affected by this outage are given priority in the coming months to ensure all your future events run smoothly. The timing was bad for us as well. It happened right when we typically have our fewest staff online. It took us longer than it should have to get the right people working to fix the issue. This is something we're addressing and will improve going forward. I hope you choose to continue doing business with us. We really do care about your experience. We will do better. Thank you, Hannes Bez | Director of CX
Thank you for helping me with my issue in a timely matter!
Thank you for this review! Our support team is glad to be able to provide the services you need. Please touch base again whenever you need more help!
Evey's customer services is excellent. We always receive a prompt response with answers to our questions or helpful suggestions.
Our team's goal is to ensure that you get the support that you need, and we make it a point to provide you with the best solution in the shortest amount of time possible. We are glad to be able to help you out! Please let us know if there is anything else that you need assistance with. Cheers!
This app has been a game-changer so far for our company! Prior to this, we were using Excel sheets to monitor and check in our guests with different ticket types. This caused so much confusion, frustration, and was extremely time-consuming. With Evey, all that hassle is eliminated. It's easy to create and merge existing events, upload event attendees, and customize their tickets. The Evey team is extremely helpful and responds in a timely manner to questions. I'm looking forward to trying out the check-in process at our upcoming event, but I am anticipating this will go smoothly!
Not that we hate excel (in fact, we love it), but... one of our favorite things to hear is that we've helped merchants manage events without over-reliance on spreadsheets. They are hard to manage, scale and update. Especially in the middle of event registration! We are so happy to have helped you, and make sure your events showed up as separate thumbnails. Also, we are even happier to help a women-run brand! 💪 Shoot us a note if you need help as you gear up for your upcoming LA and Scottsdale events (or others!)
The product does what I needed for tickets to our museum and will be helpful for all of the events that will be going on at the museum. The team was very helpful in helping to make sure that the theme I had worked with their app.
Thank you for your review! We are glad to be able to provide the services you need for your museum. We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!
As a dance instructor, this app has made scheduling classes easy. Ticketing for my dance workshops is seamless, too, since you can use an Android or iPhone, while most apps require Apple devices. My theme recently did an update that was causing issues with the app. Ron was quick to respond to all of the questions and concerns I had.
Thank you for the feedback. Ron had a great time helping you out! Your satisfaction is our number 1 priority, and we are happy to be able to provide you with an app that meets your needs. Please let us know if there is anything else we can help you with!
Evey has been the ideal solution for selling tickets for our professional Sports Team! It integrates perfectly into our existing Shopify team store, and fans have been able to navigate tickets with zero issues. This low cost and low friction digital ticketing solution has been a massive win for us over the past few seasons.
Thank you for this heartwarming review! We work very hard to improve and develop our app so we can provide amazing service to our merchants. Thanks for making our day! Let us know if there is anything else we can help you with!
Love EVEY app, and their customer service is great. They have helped our brand significantly. Thanks Ron and team!
Hi there! It is our pleasure serving you and supporting all the great work you do. Thank you for choosing Evey! We are here to help if anything else comes up!
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