Evey Events & Tickets
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Helpful service with great customer support! Made creating my event tickets extremely streamlined and easy to track.
Thanks for the review, Andrew! Our team had an amazing time helping you out today. We're glad to hear that we were able to provide you with the support you need. Please let us know if you need anything else!
We have used Evy for several events and haven't had any issues with tracking and attendee check-ins. Also, assistance with customer support is quick and efficient. No concerns to date.
Hi Toschia! Thank you for leaving a review, you made our day! Ron also had a great time chatting with you earlier. We're glad to hear that you haven't had any issues while using our app. Please let us know if there is anything else you need assistance with!
Very nice. This is the best platform we've found for integrating event ticketing into Shopify. Still isn't 100% of what we'd like to see functionality wise but the dev team really puts in work and tries to solve issues as they can. I'm sure the platform will continue to grow and I think therefore is worth the time investment. Thank you guys. Updated Review: The dev team has been so helpful with any and all questions. Since our last review, we've reached out a handful of times with urgent issues and they've helped resolve critical issues within 48 hours.
Thank you for this honest review! We'd love to know what other functionalities or features you would like to see. Your feedback is precious, and we work hard to ensure that our app can provide your business needs. We look forward to hearing from you again! Cheers!
I had a question about how to create an upcoming event and Support got back to me almost immediately with the exact information I needed for our event. Support is extremely knowledgeable and helpful.
We are glad to hear that our team was able to help with your upcoming event! Our team works very hard to provide you with the assistance you need, and reviews like this motivate us to keep working harder. Please let us know if you need anything else!
Exceptional customer service from Evey! The team genuinely values customer satisfaction and put in great effort to troubleshoot and resolve issues efficiently. Truly appreciate their dedication. DesiConnectEvents, Georgia
We're so glad to hear that you loved the customer experience! The Evey team had an amazing time providing support and your review definitely made our day. Please let us know if you need anything else before your first event! Cheers!
The app is GARBAGE, I'm 90 minutes from the start of the event and the validation and service is completely down, I can't access the app from Shopify and customers can't see their tickets. Nobody responds to this urgency, you are disgusting.
Hi there. I appreciate you taking the time to leave this review. I'm sorry our technical issue had such a serious impact on your event. It is extremely rare for Evey to go offline like that. However, it did go offline, and it did mess up your event, and we truly regret that. I know we can't go back in time to fix the event experience for you or your attendees, but I will make sure that you and all our other merchants who were affected by this outage are given priority in the coming months to ensure all your future events run smoothly. The timing was bad for us as well. It happened right when we typically have our fewest staff online. It took us longer than it should have to get the right people working to fix the issue. This is something we're addressing and will improve going forward. I hope you choose to continue doing business with us. We really do care about your experience. We will do better. Thank you, Hannes Bez | Director of CX
Thank you for helping me with my issue in a timely matter!
Thank you for this review! Our support team is glad to be able to provide the services you need. Please touch base again whenever you need more help!
Evey's customer services is excellent. We always receive a prompt response with answers to our questions or helpful suggestions.
Our team's goal is to ensure that you get the support that you need, and we make it a point to provide you with the best solution in the shortest amount of time possible. We are glad to be able to help you out! Please let us know if there is anything else that you need assistance with. Cheers!
This app has been a game-changer so far for our company! Prior to this, we were using Excel sheets to monitor and check in our guests with different ticket types. This caused so much confusion, frustration, and was extremely time-consuming. With Evey, all that hassle is eliminated. It's easy to create and merge existing events, upload event attendees, and customize their tickets. The Evey team is extremely helpful and responds in a timely manner to questions. I'm looking forward to trying out the check-in process at our upcoming event, but I am anticipating this will go smoothly!
Not that we hate excel (in fact, we love it), but... one of our favorite things to hear is that we've helped merchants manage events without over-reliance on spreadsheets. They are hard to manage, scale and update. Especially in the middle of event registration! We are so happy to have helped you, and make sure your events showed up as separate thumbnails. Also, we are even happier to help a women-run brand! 💪 Shoot us a note if you need help as you gear up for your upcoming LA and Scottsdale events (or others!)
The product does what I needed for tickets to our museum and will be helpful for all of the events that will be going on at the museum. The team was very helpful in helping to make sure that the theme I had worked with their app.
Thank you for your review! We are glad to be able to provide the services you need for your museum. We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!
As a dance instructor, this app has made scheduling classes easy. Ticketing for my dance workshops is seamless, too, since you can use an Android or iPhone, while most apps require Apple devices. My theme recently did an update that was causing issues with the app. Ron was quick to respond to all of the questions and concerns I had.
Thank you for the feedback. Ron had a great time helping you out! Your satisfaction is our number 1 priority, and we are happy to be able to provide you with an app that meets your needs. Please let us know if there is anything else we can help you with!
Evey has been the ideal solution for selling tickets for our professional Sports Team! It integrates perfectly into our existing Shopify team store, and fans have been able to navigate tickets with zero issues. This low cost and low friction digital ticketing solution has been a massive win for us over the past few seasons.
Thank you for this heartwarming review! We work very hard to improve and develop our app so we can provide amazing service to our merchants. Thanks for making our day! Let us know if there is anything else we can help you with!
Love EVEY app, and their customer service is great. They have helped our brand significantly. Thanks Ron and team!
Hi there! It is our pleasure serving you and supporting all the great work you do. Thank you for choosing Evey! We are here to help if anything else comes up!
Evey Events & Tickets, and especially Ron, have been an incredible support to us for our upcoming EFL Japan Summit. Their team went above and beyond to help us set up their app, which has made organizing our event a breeze. We are truly grateful for their help and highly recommend them to anyone in need of ticketing and event support services.
Thanks for this great review! We love hearing stories about Ron's dedication to our customers. If you need anything else, we're standing by to help, so just give us a shout.
10/10 would recommend for the customer service alone! I emailed Evey Support and Ron got back to me extremely quickly with a detailed walk-through video tailored specifically to my question. Thanks again, Ron!
We're really happy to hear Ron's videos keep hitting the mark! On a personal note, as a history major (and lifelong nerd) it makes me particularly happy when we're able to go the extra mile for a museum. We're here whenever you need us!
This app had so many glitches once we went live. Customers can buy more tickets than inventory allows. No one to help during customer service hours. Very disappointed in this app and service. Had to update my 5 star review because we had SO MANY issues.
UPDATED REPLY: I'm so sorry about the problems you ran into over the past few days! Our team is working on this as a highest priority. I'm checking in on this along with our Team Supervisor, Sharky, several times per day. Thanks for your patience while we turn this experience around for you! - Hannes Bez, Director of Customer Experience PREVIOUS: Thanks for the kind words! Ron's a gem, isn't he? If you need anything else, he'll be standing by with the rest of the Evey team to make sure you're taken care of.
We love this app and came over from EventBrite an use it for multiple events throughout the year for the last 3+ years. Customer service is always top notch - specially Myam & Mary who we've worked with on multiple tech areas whenever we needed extra support. Fully customizable and integratable with well thought of features, we recommend this app to anyone lookings to have an easy stress-free event!
Thank you Biltwell! We are absolutely tickled to support the Biltwell 100 event (and your other races). Knowing that our app helps you preserve and protect the precious bottom line makes us so happy. This is exactly the benefit we want our merchants to realize. We've marked on our calendars to keep an eye out for the sales of your next event in starting June! Excited to show you all the cool features of our check-in app! Thanks, Lauralynn and the Evey Team
Ron was incredibly helpful and kind. Not only did he answer many of my questions with rapid response time, he took the time to send me a a video to walk me through the steps to complete my project. Thank you Ron!
We love Ron's little videos too! I'm really happy to hear you were pleased with your experience. Please touch base again if you need anything else - Ron's always standing by ready to make more of those videos.
I had a small issue with Evey and i worked with Rolando to help fix it. He was very quick to answer me and work through the issue. He got the work done quickly, did it right the first time, and was courteous the whole way through. Feel comfortable knowing that if anything pops up, they will help you get it right.
Thanks for the review, Nature Reliance! The same way you want your customers to be prepared for your Level 1 and Level 2 courses, our goal is to ensure you're comfortable using (and learning) Evey, and when you hit a stumbling block, our team can jump in an help. P.S. we love the calendar view of all events on your site!
Couple of things. 1. RON IS AMAZING! and the whole staff is extremely helpful when needed. 2. This is a growing product. Remeber that. Problems could happen but they will work diligently to fix it. If you're looking for a turn key solution, EVEY TICKETS is a great option!
Thanks so much for using our app and referring folks to us. We hope your Wrestlecon events go so well!! 🤼
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