Evey Events & Tickets
All reviews
We noticed your 3-star rating and wanted to better understand what may have been missing from your experience. We do not see any support tickets from you, so we reached out by email to offer assistance and help with anything that did not go as expected with our app. We hope to hear from you soon. - Evey Management team
Thanks for the 5 stars, great to see Evey hitting the mark for you. We’ll keep making it even better!
quick responsive, easy to work with, got the job done. thank you
Love hearing that it felt quick and easy and that everything got sorted without hassle. Thanks for choosing Evey, we are always here when you need us!
Really bad experience! The tickets are not sending to customers! And Evey has no human support over the weekend, where most events are happening! The custom email service provider feature is not working and if you try to set it up, you then cannot reverse it to the default which results in notifications not going out, which means none of your customers will receive their tickets. We need a human to reset our Email Service Provider to the app default, and we cannot wait for Monday to talk to a Human!
That sounds incredibly stressful, especially with events happening over the weekend and customers waiting on their tickets. What you described around the email provider setup and notifications not going out is definitely not the experience we want anyone to have. I’ve reached out to you directly through your support ticket so we can jump in and help get your Email Service Provider reset and everything flowing again as quickly as possible. We’re on it and will stay with you until this is fully resolved. - Evey Management team
Heather’s response time to my questions was exemplary! Exceptional customer service.
Great app and excellent support. Support solved our issue quickly and professionally. Highly recommended!
Great to hear both the app and support came through for you! We're glad the team was able to sort your issue quickly and professionally, and we really appreciate the recommendation.
Fantastic service helped solve a problem in under 5 minutes.
That’s exactly what we aim for! Really glad Evey could help you sort things out so quickly, and we appreciate you sharing your experience.
This isn’t the experience we want anyone to have, and we’re sorry something didn’t feel right. Even without details, a 1-star rating tells us we likely missed the mark. We’ve reached out via email to follow up directly, and if you’re open to it, we’d really appreciate any context you can share so we can look into this properly and make things right. We hope to hear from you soon. - Evey Management team
Very clear and easy communication & support. thanks so much!
We appreciate the quiet support, it really means a lot to us. Thanks for choosing Evey! 🙂
Seems easy and efficient and I am very happy so far.
Thanks for the 4 star review, we really appreciate it. We noticed your review didn’t include details, so we’ve reached out by email to learn more about your experience. If there’s anything that didn’t fully meet expectations, we’d love the chance to improve it.
I can't believe how helpful the customer service is! There is a level of care that is hard to come by. There was a glitch when using the Evey app with the Shopify theme I'm using, and they were able to fix the issue extremely fast. I asked a few questions about different features and they got back to me instantly.
Wow, this means a lot to read. Thanks for taking the time to share your experience 😊 We know how frustrating those theme-related glitches can be, so it’s great to hear the fix was quick and got you back on track without much hassle. And I’m really glad our team could jump in fast and help clarify those feature questions too. If anything else comes up as you keep exploring Evey, feel free to reach out anytime. We're always happy to help!
We really appreciate the top rating, thank you! Glad Evey is working well on your end. Feel free to share any ideas or feedback anytime, it helps us keep improving 🙌
Thanks for the 5 stars! It’s great to know Evey is delivering a smooth experience for you. If anything ever comes to mind that could make it even better, we’re all ears 😊
We have used this app for a few years, and we have always loved it. Recently, we upgraded to a higher plan and wanted to do some customization. Reg helped us build in some custom code to add a waiver to our form. Reg was so fast and helpful, we definitely could not have done it without their help! Highly recommend this app for event booking and cooking class ticket sales!
It’s wonderful to hear you’ve been using Evey for years and still finding new ways to make it work even better for your events. Thanks for sharing that upgrade experience too. Adding things like a waiver to the booking flow can make a big difference for organizers. Reg will be really glad to know the custom code helped you get everything set up smoothly. We appreciate the recommendation and love seeing Evey used for cooking classes and event bookings. Wishing you many more sold out classes ahead!
Thanks a lot for the 5 stars! 🌟 Even without a written note, your support means a great deal to us. We’re glad Evey is delivering a positive experience for you, and we’ll keep working to make it even better. If you ever feel like sharing what you enjoy most about the app, we’d love to hear it.
Great, personal support and quick solving of a technical issue! It turned out, that the app system was working well.
Thank you for the 5 stars! We’re really glad you’re enjoying Evey. Your support means a lot to our team and helps keep us motivated to keep improving the app 😊
Great app, easy to install and integrate with your store. Customer support is responsive. They have multiple plans for small and bigger size businesses. Definitely recommend.
Thank you for the thoughtful review and recommendation! 😊 We’re glad the setup and store integration felt smooth, and it’s great to hear our support team has been responsive when you needed help. We also put a lot of care into offering plans that work for businesses at different stages, so it means a lot that you noticed that. If there’s ever anything we can help with as you continue using Evey, just let us know!
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