Evey Events & Tickets
Evey Events on Shopify
Rating
4.6
feedback
168
chart
#7,843
All reviews
Rating Breakdown
Review RSS Feed
Aug. 20, 2024
Priced well and works for most of our needs, though there are some flaws in the UI that inhibit functionality and haven't been resolved after reporting them 14+ months ago (can't add user from a mobile phone because the chat button blocks the Send button, as another user review reported below). We also struggled with custom uses like multi-date events where we want variants listed on the Shopify product page but don't want/need a full blown calendar or date-picker on the page, or want pricing to change if they choose more than 1 date, but we are slowly figuring out workarounds. Overall it's a good app for the pricing and their customer service is typically responsive within a day, even if actual issue resolution takes longer.
Hi there Chicago Union and team! Thank you so much for the detailed review! We’re glad to hear that the app meets most of your needs and that our pricing and customer service have been beneficial to your experience. We sincerely apologize for the issues you've encountered. We understand how frustrating this can be, but please rest assured that we’re actively working on improvements to address these concerns. If you need help with anything else, you know where to reach us!
Aug. 19, 2024
Thank you for the review Mysterify by CLIJ and team! We appreciate the support.
Aug. 7, 2024
Customer service is top priority when we need guidance and support as a business! Great app and great support! Thank you!
Hi there Gold Coast Scuba and team! Thank you so much for your wonderful feedback! We're glad that our team was able to help you out and provide the support you needed. If you need further assistance, you know where to reach us!
July 27, 2024
Very useful and helpful with lots of features!
Hi there AntonioLintz and team! We're excited to hear that you loved our app! Thank you so much for your kind feedback, this helps us a lot. If you need help or have any questions, please feel free to reach out to us! Thank you for choosing Evey!
July 25, 2024
Sadly, although they show signs of promise the Ap and the Customer service is slow. Known issues they haven't resolved for some 2-3 months: #1 - Can't send attendee messages - we've been told this is disabled because of spam. We need to do this regularly to send out information before an event. They've said, "we'll fix it soon" #2 - The dang purple help window is in the way of a key button that allows you to execute a command. No matter if on mobile or desktop that help window blocks a critical save button - we've told then and gotten no response. #3 - Slow server. So we have multiple dates that need to be selected, often the calendar takes too long to load (even with exceptional wifi) and our customers select an option without a date - which then doesn't create a valid ticket and a lot of extra work. #4 - Attendee lists are not searchable as indicated with search bar. Multiple people have tried in a list of 100 to find their name and it does not search properly. There are more issues, I just can't name all the ones not resolved. This ap is probably ok if you don't ask anything of it. But we used to do something like 1000 tickets a month with them and it's been lots of extra work on our end, thus making it more expensive than other similar aps. Our experience is based over a 2 year period
Thank you for taking the time to give us this feedback. I'm so sorry about your poor experience with us over the last few months. I've already made sure that the problems you mentioned were escalated to top priority, but that really doesn't mean much until we confirm at least some of them are resolved. In the meantime, I'll be reaching out to you directly. If you're open to it, I'd like to chat about your experience on a call. I hope we can turn things around for you, and I definitely want to make sure we do our utmost to prevent these kinds of headaches for all our customers going forward. Hannes Bez | Director of Customer Experience
July 25, 2024
A very complete APP, we have tested 2 more and this is the one that has best adapted to our needs, plus the customer service is the best of all. They respond quickly and even make video demos to answer all your questions. I definitely recommend it
Hi yotsubamoto team! We're glad that you chose our app among all the others that you tested. We value this partnership, and we hope to continue to provide for your business' needs. If you need any help or have additional questions, please feel free to reach out to us!
July 20, 2024
Shopifyストアでのオンラインチケット販売のためにこのアプリを使用しています。 アプリに不具合が発生したためサポートに連絡し、大きめの不具合だったようで修正まで少し時間はかかりましたが、日本と本国の時差があるにもかかわらず、サポートとのやり取りは迅速にできて随時状況の報告もしてくれたので良かったです。 アプリ自体は非常に使いやすく、イベントの管理とチケットの販売がやりやすく、非常に便利です。チケットのデザインのカスタマイズやさまざまなイベントの詳細を扱う機能が非常に役立っています。 他のアプリと比較しても、Shopifyでオンラインチケット販売を行うならこのアプリ一択だと感じました。強くお勧めします。
Hi there team! Thank you so much for the wonderful and detailed review! We're glad that everything was sorted out and fixed. We appreciate your patience while we were working on that. Your recommendation is highly appreciated. We hope to have a long and fruitful partnership with you and your team. If you need help with anything else, you know where to reach us!
July 14, 2024
Super Easy!
We're glad to hear that you had a user-friendly experience with our app COMMITGEAR and team! Thank you so much for the review!
July 12, 2024
We are using Evey for makeup classes and workshops we will host. It's super easy to use, and keeps all of our customer data in the same place. Makes it a breeze to run our entire business on Shopify!
Hey LoveSeen and team! Thank you so much for this wonderful review, we appreciate your support. Please be assured that we will do our best to continue to improve our app to meet your needs! Thank you for choosing Evey!
July 2, 2024
The app has a few kinks to smooth out but I'm thoroughly happy using it because of the customer support experience that I've had with Mary Bernadeth. She helped me very quickly and guided me through the app which made things easier for me to understand. She gave me links with pictures to help me set things up as well as made personalized videos to further help me with things that I didn't understand.
Hi Purple Blossom Lavender and team! Thank you for sharing your experience with us! We appreciate your continued support and we assure you that we will do our best to improve our app. Bern will surely love to see this review! She's a naturally helpful person and we're glad to hear that she was able to guide you through the app. If you need help with anything else, you know where to reach us!
June 27, 2024
SOOOO easy to use! Loving it! Usually setting up a new app is so painful and confusing, but Evey is completely intuitive. My first event was up and running in no time!
Hey there Aloha Riding Lessons, Honlulu! Thank you so much for your kind review! You made our day with your lovely feedback. If you need any help or have questions, please don't hesitate to reach out to us!
June 19, 2024
Hi Juuso Jokiniemi and team, This is Sharky, one of the Team Supervisors here at Evey. Your feedback is very important to us, and we would like to know the reason as to why you left this review. Can you tell us about your experience? If you need any help setting the app up, or if you've encountered any issues, our team is always available to lend you a hand. We hope to hear from you soon. Respectfully yours, Sharky Team Supervisor - Evey Events & Tickets
June 10, 2024
I use this app for virtual events, and I think it's great. I've had many questions when trying to customize everything, and customer service has not only been super helpful but also responded quickly. I recommend this app to anyone looking for an efficient app to manage events.
Hey there Divine Feminine Works and team! Thank you for taking the time and effort to leave such a wonderful and amazing review! We're glad that you team was able to help you out and answer your questions. If you need anything else, you know where to reach us! Thank you for choosing Evey!
June 4, 2024
App is a bit finicky to use at times, especially when updating existing events to a new date. It does work and get the job done though. Support is excellent, had a minor graphical issue I needed help with and they had it fixed in less than an hour from E-mailing them for help.
Hi there The School Of Italian Pizza! Thank you for taking the time to leave a detailed review. We're glad that you like our app and the support we provide. We know how important it is to get issues fixed quickly, and our team is happy to be of help. We also appreciate your honesty with this feedback. We will do our best to improve our app and keep things simple and user-friendly. If you need further assistance, you know where to reach us! Thank you for choosing Evey!
June 3, 2024
I recommend this app because of it's functionability and ease
Hey His Garden Naturals and team! Thank you for leaving a review! We're glad that you liked our app. We work hard to ensure that we have all the functions you'll need to facilitate an event. We appreciate your support. If you need assistance or have any questions, please let us know and we'll be happy to help!
May 29, 2024
I've had a great experience setting up the app. The support has been excellent. I love working with people who care. Great team here.
Hey there Fox Airsoft and team! We're glad to hear that our support team was helpful. Thank you so much for taking the time to leave us with such a wonderful review, we appreciate it. If you need further assistance, you know where to reach us! Thank you for choosing Evey!
May 29, 2024
locura!
Hey there LA 14 BARBER STUDIO! Thank you for leaving us a 5-star review! We appreciate the efforts and we are grateful for your support. If you need any help, please don't hesitate to reach out to our team!
May 22, 2024
We have been using Evey for 9 months, and we use it for a very unique use case for selling travel tours and packages (not event tickets). We knew that we would be pushing the platform to its limits, and Evey app managed to get us this far which is great. Evey Customer Support Team (Ron, Mary, and Hannes) have been incredibly helpful and responsive to our queries. We realize that our use case is not what Evey was built for, so we appreciate the team trying to help whenever possible. Overall, we recommend using Evey for the following reasons: 1. Easy to use app interface 2. Relatively fast loading of the datepicker component on your event page 3. Responsive design of the event calendar popup whether displayed on mobile or desktop 4. Covers many use cases for events and ticketing. 5. Custom tailor-made app for events Overall, we are happy with the software and recommend it to anyone looking for a robust ticketing solution. There are definitely areas for improvement, but those are specific to our very unique use case which is not applicable to 99% of potential users.
Hey there Shouf team! Thank you for making our day with an amazingly detailed review! Our team had a great time helping you out and we're glad that you appreciate our efforts. If you need any help, just let us know. We'll be glad to lend a hand! Cheers!
May 9, 2024
Thank you for the 5-star review Auraki Mai Collections! We appreciate the support.
May 2, 2024
App works like a charm and the customer support in extremely responsive.
Hey there Utzon Center Webshop! Thank you for your kind words! We work hard to ensure that we provide our merchants with the best customer experience possible and we're glad to help you out! If you need anything else, please don't hesitate to reach out. You know where to reach us!