Evey Events & Tickets
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Thank you for the 5-star review QUEST XO Chocolate and team!
The service was great, but the customer service disappeared. Now, all customer service is handled by an AI agent.
Hi team, We’re sorry the support experience has felt less personal than before. We’ve responded to your support ticket so our team can step in directly, review what happened, and help get things back on track with Evey. - Evey Management team
Thanks for the five stars, Ship4Drip! We’re happy to have Evey supporting your store and hope it keeps working smoothly as you continue using it.
Thanks, Salcombe Dairy! We’re happy to see the 5-star rating and hope Evey keeps working smoothly for your team.
Thanks for the 5-star rating! We’re glad to have The Booze Shop using Evey and hope it continues to serve your events well.
This app is wonderful for our semi-annual pop-up events we host. The ticket products are easy to set up and when set up correctly, they collect the all the information we need for our events. The check-in process is easy and customers like the ease in pulling up their tickets when attending the event. The only complaint I have is that I have to disable the Shop Pay feature and the Apple/Google Pay/PayPal options for my WHOLE ONLINE & IN PERSON store while I am selling tickets for my events because this app does not support dynamic check out systems. When these are not turned off, tickets can be sold but no customer information is collected. We unfortunately figured this out after we had sold over 180 tickets to our 300 ticket event, so we missed gathering customer data on all of these tickets. In addition, disabling these features for the rest of the business for the 5-6 weeks leading up to our events also has a negative effect on our business flow. This would be my only complaint for this app. Lastly, to end positive, the help feature and customer support is always wonderful and we have resolved any issues quickly if and when they do arise. A little more app development on the dynamic checkout side would allow me to give this a 5 star!
We’re glad Evey has been a strong fit for your semi-annual pop-up events, especially with ticket setup, customer check-in, and attendees pulling up their tickets easily. You’re absolutely right to call out the dynamic checkout limitation, and we understand how frustrating it was to miss customer data on those early ticket sales and adjust payment options across your store. Our team appreciates the thoughtful feedback, and we’re happy support has been able to help quickly whenever issues came up.
The customer service is amazing. I’ve worked with two different reps and have received consistent responses and results. :)
Thanks for the five stars, Seescapes Mind & Body! We’re happy to have Evey supporting your store and look forward to keeping things smooth for you.
Thank you for the 5-star review team! We appreciate the support.
Good App and really good support
Thanks for all your help Ron
Ron will be happy to see this! We’re glad he could help, and our team is here anytime you need us.
Thank you for the 5-star review team! We appreciate the support.
Thank you for the 5-star review Ramble Events and team!
Evey has been great for our art festival. Really glad we moved to it. Great customer service!
We’re so glad Evey has been a great fit for your art festival! It’s wonderful to hear the move has been a positive one.
Thanks for the 5 stars! We’re glad to have you with Evey.
Llevamos varios años usando la app. Nos es muy funcional para eventos presenciales. Para actividades en linea me parece muy caro y dejé de usarlo dado que la mayoría de actividades son gratis. En eventos grandes si es sumamente funcional ya que varias personas pueden escanear al mismo tiempo, la app es muy facil de usar y casi no comete errores. La función de envio a mensajes a inscritos es estupenda por que tiene más rating de apertura que los mailings.
Thank you for using Evey for so many years and for sharing such thoughtful feedback. We’re glad it’s been reliable for your in-person and large events, especially with multiple people scanning at once, and it’s great to hear the attendee messaging feature has worked so well for you. We also hear your point about online activities and pricing, and we’ll keep that in mind as we continue improving the app.
Thanks for taking a moment to leave a rating. We noticed there wasn’t any written feedback or recent support ticket connected to your review, so we reached out by email to better understand what shaped your 3-star experience. We’d really appreciate the chance to learn more and see where we can improve. - Evey Management team
I've used Evey Events for a few years now and love it! It really easy for my customers to purchase tickets on my website with the help of this app.
We’re so glad Evey has been a reliable part of your events over the years! It’s great to hear it’s making ticket purchases easy for your customers right from your website.
HANNAH IS INCREDIBLE!!!!
So happy Hannah could help! We’re glad the AI support experience felt incredible, and we really appreciate the enthusiastic 5-star review.
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