Evey Events & Tickets
Evey Events on Shopify
Rating
4.6
feedback
168
chart
#7,843
All reviews
Rating Breakdown
Review RSS Feed
Oct. 19, 2023
Thank you for helping me with my issue in a timely matter!
Thank you for this review! Our support team is glad to be able to provide the services you need. Please touch base again whenever you need more help!
May 9, 2023
Evey's customer services is excellent. We always receive a prompt response with answers to our questions or helpful suggestions.
Our team's goal is to ensure that you get the support that you need, and we make it a point to provide you with the best solution in the shortest amount of time possible. We are glad to be able to help you out! Please let us know if there is anything else that you need assistance with. Cheers!
April 26, 2023
This app has been a game-changer so far for our company! Prior to this, we were using Excel sheets to monitor and check in our guests with different ticket types. This caused so much confusion, frustration, and was extremely time-consuming. With Evey, all that hassle is eliminated. It's easy to create and merge existing events, upload event attendees, and customize their tickets. The Evey team is extremely helpful and responds in a timely manner to questions. I'm looking forward to trying out the check-in process at our upcoming event, but I am anticipating this will go smoothly!
Not that we hate excel (in fact, we love it), but... one of our favorite things to hear is that we've helped merchants manage events without over-reliance on spreadsheets. They are hard to manage, scale and update. Especially in the middle of event registration! We are so happy to have helped you, and make sure your events showed up as separate thumbnails. Also, we are even happier to help a women-run brand! 💪 Shoot us a note if you need help as you gear up for your upcoming LA and Scottsdale events (or others!)
April 14, 2023
The product does what I needed for tickets to our museum and will be helpful for all of the events that will be going on at the museum. The team was very helpful in helping to make sure that the theme I had worked with their app.
Thank you for your review! We are glad to be able to provide the services you need for your museum. We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!
April 14, 2023
Very happy with the tech team sorting out my issue (Zac) took a little longer than expected but glad it's done! My only issue was the slow response from Customer services (emails only) and having to chase them for updates regularly. Otherwise, it's good.
We appreciate your feedback! We'd also like to thank you for your patience while we were working on the issue. We understand that there were a few hiccups along the way but our team did their best to get everything fixed. We take your feedback seriously, and we'll make sure to work harder and provide faster responses through email. Please let us know if there is anything you might need help with. Cheers!
April 18, 2023
As a dance instructor, this app has made scheduling classes easy. Ticketing for my dance workshops is seamless, too, since you can use an Android or iPhone, while most apps require Apple devices. My theme recently did an update that was causing issues with the app. Ron was quick to respond to all of the questions and concerns I had.
Thank you for the feedback. Ron had a great time helping you out! Your satisfaction is our number 1 priority, and we are happy to be able to provide you with an app that meets your needs. Please let us know if there is anything else we can help you with!
April 11, 2023
Evey has been the ideal solution for selling tickets for our professional Sports Team! It integrates perfectly into our existing Shopify team store, and fans have been able to navigate tickets with zero issues. This low cost and low friction digital ticketing solution has been a massive win for us over the past few seasons.
Thank you for this heartwarming review! We work very hard to improve and develop our app so we can provide amazing service to our merchants. Thanks for making our day! Let us know if there is anything else we can help you with!
April 11, 2023
I dealt with Zach Siecinski over the last few days and he was brilliant. He resolved all my issues and answered all my questions, being attentive at all times. This is my second event using this app and so far have had no issues other than my own misunderstanding of its usage methods. Kelly Thanks Zach
Thanks for this amazing review team! We agree, Zach is brilliant and we are very proud to have him on our team! We're glad to hear that all your issues were resolved and your questions were answered. Feel free to touch base in case anything else comes up! Cheers!
April 6, 2023
I dealt with Zach Siecinski today and he was awesome!! He answered my questions and then some! I had some suggestions and I felt like he took them seriously and would actually pass them on. Thanks Zach! You gave A+ customer service today!
Thank you so much for this amazing review! We are really glad that Zach was able to showcase his awesomeness by helping you out! We also wanted you to know that your suggestions are taken seriously as this helps us continue to improve our app. We're happy to help and we're standing by in case you ever need anything else. Cheers!
April 5, 2023
If you are looking for a way to sell tickets on your Shopify Store, look no further. You can customise absolutely everything including tickets, and Apple Wallet 'passes'. In addition to this, the support is just incredible. They will even go as far as fixing complex problems themselves, or send fully personalised videos that talk you through rectifying the issue. The whole thing from start to finish has just been an incredible experience. Huge shout out to Ron for all his help getting everything up and running.
Thank you for leaving such a great review! You made Ron's day. Reviews like this are celebrated on our team, and we are really glad to hear about your satisfaction with our app. Please touch base again whenever you need more help!
March 6, 2023
Love EVEY app, and their customer service is great. They have helped our brand significantly. Thanks Ron and team!
Hi there! It is our pleasure serving you and supporting all the great work you do. Thank you for choosing Evey! We are here to help if anything else comes up!
March 1, 2023
Evey Events & Tickets, and especially Ron, have been an incredible support to us for our upcoming EFL Japan Summit. Their team went above and beyond to help us set up their app, which has made organizing our event a breeze. We are truly grateful for their help and highly recommend them to anyone in need of ticketing and event support services.
Thanks for this great review! We love hearing stories about Ron's dedication to our customers. If you need anything else, we're standing by to help, so just give us a shout.
Feb. 22, 2023
RON, RON, RON! What would be do without you. RON is the guy you want with you through the thick and thin. In all honesty, he has had our back throughout all of the instalation process. If I could give more grades it would be 100/100, 20/20, A+ and of course 5/5. The app itself if very easy to use, it has all the tools we need to make a sucesful event. I am very happy with it and would recomended it in a heartbeat. Thanks to everyone involved in the process of making this app, and thanks Ron again for the outstanding support. Cheers!
We absolutely loved this review! You made Ron's day. He had a great time helping you get set up. Feel free to drop us a line at support again at any time. Thank you!
Feb. 16, 2023
10/10 would recommend for the customer service alone! I emailed Evey Support and Ron got back to me extremely quickly with a detailed walk-through video tailored specifically to my question. Thanks again, Ron!
We're really happy to hear Ron's videos keep hitting the mark! On a personal note, as a history major (and lifelong nerd) it makes me particularly happy when we're able to go the extra mile for a museum. We're here whenever you need us!
Feb. 18, 2023
This app had so many glitches once we went live. Customers can buy more tickets than inventory allows. No one to help during customer service hours. Very disappointed in this app and service. Had to update my 5 star review because we had SO MANY issues.
UPDATED REPLY: I'm so sorry about the problems you ran into over the past few days! Our team is working on this as a highest priority. I'm checking in on this along with our Team Supervisor, Sharky, several times per day. Thanks for your patience while we turn this experience around for you! - Hannes Bez, Director of Customer Experience PREVIOUS: Thanks for the kind words! Ron's a gem, isn't he? If you need anything else, he'll be standing by with the rest of the Evey team to make sure you're taken care of.
Feb. 3, 2023
Having Evey to gather information for our upcoming event is crucial in reducing customer wait times the day of the event. Having this app has also allowed us to pull off a larger event with less staff than prior to having Evey. Highly recommend!
Thank you Biltwell! We are absolutely tickled to support the Biltwell 100 event (and your other races). Knowing that our app helps you preserve and protect the precious bottom line makes us so happy. This is exactly the benefit we want our merchants to realize. We've marked on our calendars to keep an eye out for the sales of your next event in starting June! Excited to show you all the cool features of our check-in app! Thanks, Lauralynn and the Evey Team
Feb. 1, 2023
Ron was incredibly helpful and kind. Not only did he answer many of my questions with rapid response time, he took the time to send me a a video to walk me through the steps to complete my project. Thank you Ron!
We love Ron's little videos too! I'm really happy to hear you were pleased with your experience. Please touch base again if you need anything else - Ron's always standing by ready to make more of those videos.
Dec. 22, 2022
This app is exactly what i needed to sell tickets to my event. I had it up and running in 10 minutes and sold 10 tickets as soon as i launched it. The experience is great for the attendees as well with Apple Wallet. Fantastic add on to Shopify and a must have for anyone having an event.
Thanks so much for the glowing review! We're excited to help you grow your events.
Dec. 8, 2022
I had a small issue with Evey and i worked with Rolando to help fix it. He was very quick to answer me and work through the issue. He got the work done quickly, did it right the first time, and was courteous the whole way through. Feel comfortable knowing that if anything pops up, they will help you get it right.
Thanks for the review, Nature Reliance! The same way you want your customers to be prepared for your Level 1 and Level 2 courses, our goal is to ensure you're comfortable using (and learning) Evey, and when you hit a stumbling block, our team can jump in an help. P.S. we love the calendar view of all events on your site!
March 1, 2023
Couple of things. 1. RON IS AMAZING! and the whole staff is extremely helpful when needed. 2. This is a growing product. Remeber that. Problems could happen but they will work diligently to fix it. If you're looking for a turn key solution, EVEY TICKETS is a great option!
Thanks so much for using our app and referring folks to us. We hope your Wrestlecon events go so well!! 🤼