Evey Events & Tickets
Evey Events on Shopify
Rating
4.4
feedback
211
chart
#11,932
All reviews
Review RSS Feed
Oct. 6, 2025
Always great customer support.
Thank you for your feedback Iron Hill Press and team! We're happy to hear you're enjoying the app's functionality and that our support team has been helpful. We're here anytime you need assistance!
Jan. 10, 2025
In case you're looking for an app to sell tickets for a big event, would definitely recommend Evey App. Agents are quick to respond and they really help out with our concerns, which makes it less overwhelming to use.
Hey there Electric Studio and team! Thank you so much for your thoughtful review! We're glad to hear that our app has made managing your event tickets easier and less overwhelming. Our team is always here to provide quick, helpful support to ensure everything runs smoothly. We appreciate your recommendation and look forward to continuing to support your events!
Dec. 23, 2024
Thank you for the 5-star review Confetti Play and Cafe LLC! We appreciate your support.
Dec. 11, 2024
The customer service is exceptional! They have made the registration process for our football camps a lot more seamless and efficient. There are a few missing features they don't have that we need - like a direct integration with Google spreadsheets / drive and the ability to upload files, but otherwise it's been great so far!
Hi QB Takeover Store and team! Thank you for your thoughtful review! We’re thrilled to hear that our customer service and registration process improvements have been so helpful for your football camps. We appreciate your feedback about the missing features and are always looking to improve. If you need any help or have questions, please don't hesitate to reach out to us.
Nov. 27, 2024
Its been easy to use.
Thanks for the kind feedback Bake a Cake team! Your review helps us a lot and we really appreciate your support. If you have any questions or need help, please don't hesitate to reach out!
Nov. 26, 2024
Para nosotros ha sido la solución perfecta. Necesitábamos una herramienta fiable, sencilla y automatizada que nos permitiera estar tranquilos a la hora de tener un gran volumen de venta. y así ha sido, y está siendo. Además tienen un soporte técnico espectacular, que está pendiente de todo lo que ocurre, te ayuda y se implica en todas las dudas que surgen, y además te envían un ejemplo de cómo lo han resuelto para que puedas hacerlo tú mismo la siguiente vez que ocurra algo parecido o no encuentres cómo hacer alguna cosa. Por esto, por el precio en programas escalables y por la fiabilidad que han demostrado, seguiremos utilizando EVEY durante mucho años en todos nuestro eventos generales, concretos, o estacionales.
Hi there La Pinilla Mountain Resorts! Thank you so much for your amazing review! We're thrilled to hear that our app has been the perfect solution for your needs. It's great to know that our support team has been helpful and proactive, offering not only solutions but also guidance for future situations. Your trust and satisfaction mean the world to us, and we’re honored to be a part of your events. We look forward to supporting your business for many years to come!
Nov. 10, 2024
This app WAS good... until now. They have implemented a change that forces a filter by month - if we don't have an event on in the current month, it just shows as 'no results' and looks as though we have nothing upcoming. The filter isn't obvious to customers - we've noticed a large drop in bookings, and been given overwhelming feedback by customers that it's not user friendly, having to go month by month until they find what they're looking for. SO so disappointed... with no plans to change it, we'll be looking for an alternative.
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the recent changes to the event filter. The previous behavior was unintended, and we've since adjusted it to better match the expected functionality for most users. We're also exploring ways to support both options to better serve your needs. We'll reach out soon to discuss the next steps. -Evey Management Team
Nov. 6, 2024
was great
Thank you for taking the time to leave a review InspireGrace and team! We appreciate your support.
Nov. 2, 2024
I love the set up and it's very easy to navigate! I can check customer's in to the event, track who's coming and price how I want. Very excited for this to be my new event plug-in.
Hi there J.R Candle Company! Thank you so much for the wonderful review! We're excited to hear that you're having an amazing time using our app. We'll do our best to ensure that your experience with our app continues to improve. If you need any help, please don't hesitate to reach out to our team. Thank you for choosing Evey!
Oct. 28, 2024
They are quick and responsive. I had a hiccup, and they fixed it pretty quickly. I'm pleased.
Hey there Torah Sisters and team! We're glad to hear that our support team was able to help you out! Thank you so much for sharing the experience you had, this helps us a lot and we truly appreciate your support. If you need help with anything else, you know where to reach us!
May 9, 2025
Unfortunately, more and more features are not working as they should or still "temporarily" disabled . e.g: - It is no longer possible to send a simple confirmation with the ticket to people who register, which means no check-in with tickets - Visual bug on notification preview - Sending a simple test email is still "Temporarily disabled" - No add to calendar - No Scheduled Avalibility Not sure we will continue to use this app.
Thank you for your honest review! We're sorry the availability date feature isn't performing as intended. We're committed to fixing this issue as soon as possible. -Evey Management Team
Oct. 23, 2024
Only set one event up so far but very easy to use.
Hi The Extraordinary Hat Company! We're glad that you were able to easily set up your event! If you have any questions or need any help, please don't hesitate to reach out to us. Thank you for choosing Evey!
Sept. 20, 2024
There were some glitches but the support is awesome and fixed the issue as soon as possible.
Hey there Conscious Community! Thank you for sharing your experience! I understand that you had encountered some issues after installation, but we're glad that our support team was able to help you out. If you need help with anything else, please don't hesitate to reach out to us! Thank you for choosing Evey!
Sept. 16, 2024
NICE AT THE MOMENT
Hi there VREC Shop and team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Are there any specific features that you liked? What can we do to make your experience better? We hope to hear your feedback soon!
Sept. 11, 2024
So far so good. Easy to install and set up an event - very customisable but at the end of the day it seems to work great. I had one technical problem that came up, one email and a online chat later it was resolved within 24 hours. thanks!
Hey there Chess and Bridge team! Thank you so much for giving us a chance to resolve your issue. We're glad that you're happy with the service we provided, and we really appreciate your kind review. If you need help with anything else, please don't hesitate to reach out to us!
Sept. 5, 2024
The app has streamlined our events and their customer service is amazing highly recommend!
Hi Toronto Dog Moms and team! We're thrilled to hear that our app was able to provide your needs! We're also glad that our team was able to help you out and provide you with the assistance you needed. If you need help with anything else, you know where to reach us!
Aug. 22, 2024
This app is super user friendly and very customizable. The support you receive when you have a question is quick and so thorough and helpful. I am thrilled I found this app and will use it for events in the future!
Hey there Mischief Toys and team! Thank you so much for taking the time to leave us a wonderful review! We're glad that our support team was able to provide you with the assistance you need, and in a timely manner. If you need help with anything else, please don't hesitate to reach out to us!
Aug. 20, 2024
Priced well and works for most of our needs, though there are some flaws in the UI that inhibit functionality and haven't been resolved after reporting them 14+ months ago (can't add user from a mobile phone because the chat button blocks the Send button, as another user review reported below). We also struggled with custom uses like multi-date events where we want variants listed on the Shopify product page but don't want/need a full blown calendar or date-picker on the page, or want pricing to change if they choose more than 1 date, but we are slowly figuring out workarounds. Overall it's a good app for the pricing and their customer service is typically responsive within a day, even if actual issue resolution takes longer.
Hi there Chicago Union and team! Thank you so much for the detailed review! We’re glad to hear that the app meets most of your needs and that our pricing and customer service have been beneficial to your experience. We sincerely apologize for the issues you've encountered. We understand how frustrating this can be, but please rest assured that we’re actively working on improvements to address these concerns. If you need help with anything else, you know where to reach us!
Aug. 7, 2024
Customer service is top priority when we need guidance and support as a business! Great app and great support! Thank you!
Hi there Gold Coast Scuba and team! Thank you so much for your wonderful feedback! We're glad that our team was able to help you out and provide the support you needed. If you need further assistance, you know where to reach us!
July 25, 2024
Sadly, although they show signs of promise the Ap and the Customer service is slow. Known issues they haven't resolved for some 2-3 months: #1 - Can't send attendee messages - we've been told this is disabled because of spam. We need to do this regularly to send out information before an event. They've said, "we'll fix it soon" #2 - The dang purple help window is in the way of a key button that allows you to execute a command. No matter if on mobile or desktop that help window blocks a critical save button - we've told then and gotten no response. #3 - Slow server. So we have multiple dates that need to be selected, often the calendar takes too long to load (even with exceptional wifi) and our customers select an option without a date - which then doesn't create a valid ticket and a lot of extra work. #4 - Attendee lists are not searchable as indicated with search bar. Multiple people have tried in a list of 100 to find their name and it does not search properly. There are more issues, I just can't name all the ones not resolved. This ap is probably ok if you don't ask anything of it. But we used to do something like 1000 tickets a month with them and it's been lots of extra work on our end, thus making it more expensive than other similar aps. Our experience is based over a 2 year period
Thank you for taking the time to give us this feedback. I'm so sorry about your poor experience with us over the last few months. I've already made sure that the problems you mentioned were escalated to top priority, but that really doesn't mean much until we confirm at least some of them are resolved. In the meantime, I'll be reaching out to you directly. If you're open to it, I'd like to chat about your experience on a call. I hope we can turn things around for you, and I definitely want to make sure we do our utmost to prevent these kinds of headaches for all our customers going forward. Hannes Bez | Director of Customer Experience