Facebook Chat Box ‑ Chatbot
Live chat with customers through Facebook Messenger.
Rating
4.4
feedback
505
chart
#10,182
All reviews
Rating Breakdown
Review RSS Feed
Nov. 6, 2020
Very nice chat box app, I really like it. I would like to reccomend it to other store owners. Really
We're very glad to hear your review. If you need any help, please contact us. We're willing to support you. Best regards Autoketing team
Oct. 26, 2020
I love this app! It allows my online shoppers to quickly send messages when needing a quick response.
It's great to see your good review. We're pleased to support your store. If you have any questions, please contact us. Best regards
Oct. 22, 2020
Me encanta. La acabo de configurar y viendo lo que hace, espero que aumenten mis visitas y compras a tienda
Our review is our happiness and pleasure. Please contact us if you have any questions. We're willing to support you and help with settings. Thanks a lot
Oct. 22, 2020
Great, simple and easy to set up. Love this app! All messages will be notified to you realtime through Facebook Business app.
We're very glad to hear your feedback. If you need any help, please contact us. We're willing to support you. Best regards Autoketing team
Oct. 21, 2020
It's not working on my store, if someone could get in touch to help asap please thanks appreciate your help
Can you please disconnect and connect account again? If it's doesn't work, please add whitelist. We replied to your message on Messenger of our Facebook page. Please see them. Regards
Oct. 19, 2020
vamos a probarla apenas esperamos que sea de utilidad para la pagina de plaza de las motos gracias.
We're very glad to hear your feedback. If you need any help, please contact us. We're willing to support you. Best regards Autoketing team
Oct. 14, 2020
Great! Easy to set up - tested and works perfectly! Have tried other apps but none worked so tried this one and seems great! Would like the option to make the icon slightly smaller on a mobile page? it's a little big for my site but that's my only slight issue :)
It's great to hear your feedback. We're very happy to serve merchants and bring value to their business. When you have any problems, please contact us. Regards
Oct. 13, 2020
Great stuff - super easy! Really good reviews and worked well for my business. Would recommend. Try it out!
It'd be great to see your review. We appreciate it very much. If you have any questions, please contact us via email or livechat. Regards,
Oct. 12, 2020
aplicativo muito bom ainda gratuito so tenho a agradecer, pôs ainda estou descobrindo mais sobre o app
Thanks for your feedback. Please contact us if you're confused while setting up features. We're ready to help. Regards,
Oct. 10, 2020
I used this app but now it is not working at all, chat icon is not displayed but setup is completed. Not sure what more needs to be done. https://swativijaivargie.com/ I used this app but now it is not working at all, chat icon is not displayed but setup is completed. Not sure what more needs to be done. https://swativijaivargie.com/
We're very sorry for the error. We will check your issue and send a ticket to your email address to support you. Please check it. Regards
Oct. 3, 2020
Very useful for ecommerce business. Recommended to install this apps for your business growth. Don't think too much Let's download it and use it.
We're very glad to hear your feedback. If you need any help, please contact us. We're willing to support you. Best regards Autoketing team
Oct. 2, 2020
Super easy to install and configure. Very elegant dashboard and customization settings are very easy.
Thanks for your review. Please contact us if you have any questions. We are always to answer your questions. Kind regards
Oct. 1, 2020
I added this app to better communicate custom orders. I felt I needed to be more detailed with my review to help someone. Ok so there are other chat apps yes. The reason I choose this one is 1. I absolutely love the greeting with my chat bubble 2.I am very familiar with FB messenger. Yes you do lose the chat after 24hrs so keep the convo lite and move all custom details to your email and I'd also require like a 24hr custom order confirmation just to keep down confusion/misunderstandings.
Sept. 16, 2020
On other platforms putting a standard Facebook Messenger chat box on the bottom of your site is a nightmare. But this app makes it so easy! This is by far the best app for the Messenger pop-up. And it's free! Massive thank you to the developers!
Thanks for your feedback. We're very glad that our app can meet your needs. Hope that you can recommend our to to other merchants. Please contact us if you have any questions. Regards
Sept. 3, 2020
SO QUICK AND EASY! I am not one to leave reviews on apps, but this one... this app killed it! I got my chatbot instantly within minutes and I do not have to worry about any questions my clients may have since I have the Facebook messenger connected to my phone. Thank you app developers for making this a free application!! Much love
It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :) Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,
Aug. 31, 2020
I wish that this app did NOT allow the customer to continue as a guest. EVERY customer continues as a guest. Even if they could continue as a guest but type their name in so we have a starting point, that would be great. Other than that it seems to work pretty good.
Thanks for your feedback. You cannot remove the guest mode. We published an instruction article to help merchants hide that mode. Please read https://autoketing.freshdesk.com/a/solutions/articles/42000079055 Contact us if you have any questions Regards
Aug. 28, 2020
Very easy and simple to add to your store! I would recommend this app if you are looking to engage with your customers more in hopes of converting leads to Sales
We're happy to know that you're satisfied with our app. Please notify us if you have any questions. Have a good day! Autoketing team
Aug. 21, 2020
Qiuck and easy plugin. Perfect for any online business site. I am happy I found it and it's free too. Thank you guys.
It's great to receive your review. Please feel free to contact us if you have any questions Regards Autoketing team
Aug. 13, 2020
Was easy to set up and seems to be working great. I have nothing negative to say as of yet. Thanks again!
Thanks for your review. Please email us if you have any questions or problems. We're willing to solve your feedback. Kind regards Autoketing team
Aug. 10, 2020
Hi, How can I stop automatically show the contact box, clients said it is too big when they go view our site, I need the function only click can show the communicate box. Please help
Thanks for your feedback. Please choose the default icon to stop auto popup. Feel free to contact us if you need any help. Best regards Autoketing team