Facebook Chat Box ‑ Chatbot
Live chat with customers through Facebook Messenger.
Rating
4.4
feedback
505
chart
#10,182
All reviews
Rating Breakdown
Review RSS Feed
Aug. 10, 2020
I used to love this app a lot, but i really don't like the last update allowing people to sign as a guess. receive too many message but if there are no longuer online i can't reply to them. it was the main reason why i chose your app so i can reply even next day . please give us the option to disable Guess signing I finally found a way to disable client to sign as guess, you must go in your Facebook Page / Settings / Messaging
We're very sorry for the inconvenience. We cannot interfere with the update of Facebook. Please sympathize for us Best regards Autoketing team
Aug. 5, 2020
Great! I am hoping it works as a basic chat box for my site that leads to my messenger. Will let you know more once it is installed
Thanks for your review. We hope that our app can support your store. Please contact our team when you have any problems Have a good day! Autoketing team
Aug. 5, 2020
This used to be great but recent update RUINED the app. Now it gives customers an option to sign in as a guest so whenever they refresh their screen the chat ends and they have to start a new one. Because of this, I have to respond to the same messages multiple times in a row.
We're very sorry for the inconvenience. We cannot interfere with the update of Facebook. Please sympathize for us Best regards Autoketing team
Aug. 1, 2020
Live chat easy to set and to enable Its free and it dose is job. Best way to use it is with tha page manager app
It's our honor to hear your feedback. We're glad that our app can work well on your store. Please chat with us if you have any questions Have a nice day! Autoketing team
July 27, 2020
Useful app to help me respond quickly to my customers. Best of all it's free and easy to install. Thank you.
We appreciate your feedback so much. It's great that our app can help your business. Please feel free to email us when you need any help. Kind regards
July 24, 2020
I just got the app. Can't wait to see how well it works. It was a quick and easy download and set up. Thanks !
Thanks a lot. Hope our app can meet your needs and work properly in your store. We're ready to hear your feedback. Please contact us if you need any help. Best regards Autoketing team
July 23, 2020
Installation is very easy. I will be a great tool to use 24/7. Minimum 100 characters is rather imposing............
Thanks for your feedback. We're honored to support your business. Feel free to contact us if you need any help. Best regards Autoketing team
July 21, 2020
Why does the CHAT ICON on mobile not working when clicked? when i say its not working as in . nothing happens when i click the chat icon unlike on desktop
We are very sorry for the error. If you reinstall our app, we can check the issue. Please email us if you have any questions Best regards Autoketing team
July 14, 2020
i install the app and icon is displayed but nothing pop ups and its not working, really disappointed.
Thanks for your feedback. We will check it and send you an email to support your case. Best regards
July 5, 2020
Very happy! Easy to use, no bugs etc. This is what i want for an app like this! Thanks to the whole developement-Team!
Thank you so much for your 5-star review. We do appreciate you taking your time to share your rating with us. Have a nice day! Your friend, Autoketing Team.
June 29, 2020
I use this app to be more engaging with online customers. It's been great so far. I would recommend it to anyone.
Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers. Your friend, Autoketing Team.
June 22, 2020
Very good app,Excellent user friendly, Thank you very much,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Thank you so much for sparing the time to share your experience when using the app with us. Your feedback is inspirational for the team to work harder and harder to bring the best experience to our customers. Your friend, Autoketing Team.
June 18, 2020
We cannot configurate a lot the chat (time to appears, if we want to have it since the beginning of in certain pages etc...)
Thanks for your review. We haven't launched the features you mentioned yet. The team is working hard to release more updated features. Hope the upcoming version meet your expectations. Your friend, Autoketing Team.
June 17, 2020
Beautiful Layout. Easy to use. Recommend heaps to use. Easily usable by customers and store owners and adds conversions
Thank you so much for your review. We do appreciate you taking your time to share your rating with us. Please contact us if you have any questions Your friend, Autoketing Team.
June 14, 2020
Does what it says and has a few nice extra options! All in all a good app. Would definitely recommend, as a way to interact with your customers
Thanks for your review. It's something we've worked hard on and we're glad that our efforts have resonated with you. Your friend, Autoketing Team.
June 10, 2020
Great App! I would highly recommend to everybody who's looking to increase the conversion rate on its website.
Thank you for taking the time to give us a review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers. Your friend, Autoketing Team.
June 9, 2020
Very seamless and easy to install. It's also free so you can't get much better than that. I really like it so far.
Using app
43 minutes
Total reviews
2
Average rating
5.0
Thanks for you feedback. Hope you do like this app! Your friend, Autoketing Team.
June 8, 2020
Everything works OK, unlike most other free apps, so if you look for cost-free chat, look no further.
Thank you so much for your 5-star review. We're glad you felt great when using the app. Your friend, Autoketing Team.
June 4, 2020
It is a very good application I like it but I hope a french application. Thanks your this application
Thanks for your review. The Team are working hard in an effort of improving and perfecting the application. Wait for the change! Your friend, Autoketing Team.
June 2, 2020
great tools.
Thank you so much for your 5-star review. We do appreciate you taking your time to share your rating with us. It's our pleasure that the app comes up to your expectations! Your friend, Autoketing Team.