Fera Product Reviews App

Roel on customer support has been amazing when transferring Fera from my Wix site to our new Shopify site!

Customer service has been helpful and one of the representative ensure that my issue is resolved. Best App that I can recommend. High 5 to tech support Holden.

great app great experience

Excellent app with outstanding support! I recently switched my website from Wix to Shopify, and the Fera team has been incredibly helpful and responsive throughout the process. Their prompt assistance made the transition seamless. Highly recommend this app—great value compared to other options available!

So easy to implement, great feature set, great support. Could not be happier!

very easy to use and effective

I had a great experience with customer service from Fera yesterday. I like the simplicity of the app and it looks great on our website. Customer service went above and beyond to make sure that everything was installed and worked properly.

This is a godsend

The team at Fera is always really helpful and responsive to my questions and concerns, which is a big help! You can tell they genuinely take pride in supporting their customers.

Am completely new to this ecommerce shebang, the Fera app was so easy to follow and understand, and will be way benefical for my biz! Thank you!

I love how easy Fera is to use for both my and my customers. And the customer service has always been great!

Fera has been an absolute game-changer for my Shopify store! The app is super user-friendly, making it easy to collect and display reviews in a way that looks beautiful and professional. I love the customization options, and the ability to add photos and videos to reviews really helps build trust with my customers. The support team is also fantastic—quick to respond and always helpful. Since using Fera, I’ve noticed an increase in customer engagement and conversions. If you’re looking for a seamless and effective review app, this is the one! Highly recommend!

Easy to work with

I've used Fera for a while now and have found it a really great app- especially the prompt and helpful support from the developers if I have any questions. Thank you!

gute und einfache Anwendung

I had a terrible experience with the app. I have been emailing the company for over a week. All of my customers reviews that I received with using their app are gone. No one has returned my emails other than saying they will look into it. However, I still haven't received an answer as to what happened nor a refund for paying for a service from 2022-2025 and all my reviews I paid for are gone. If I could give the company zero stars I would. I just want my reviews I paid for back or a refund simple. They refused to do either and told me to start over and work give me a free month of service. Update: 1/28/25 fera decactivited my account and removed my reviews again after I contacted their company about a issue. And they gave me a hard time about a refund. Free month never used. This company robs other companies. Find a better company to work with

Helpful. Does what i need it to. Good response rate

Just installed the app. Amazing customer service. App is really easy to use

easy to navigate

Set up was really easy. I was hesitant at first, but it worked very well. What I appreciated most was that it allowed me to send a one-time review request to historical customers (those that had previously placed orders).