All reviews

Rating Breakdown

  • 5
    95% (5,710 ratings)
  • 4
    3% (202 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (14 ratings)
  • 1
    0% (29 ratings)
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5 / 5 Share

Jan. 4, 2022

Very helpful customer support! Needed some help customizing and they were very prompt and friendly. The app works great.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

This is a great app! Love the ease of use, the functionality, and the customer service was terrific. Would absolutely recommend.

Store

Revvie

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Fera customer service team was awesome! Really taking the time to help me and fulfill anything that I needed. Great job, thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

I was using a different review app.. but this one just performs so much better. Highly recommend. :)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Es tal cual lo que estaba buscando. Muchas gracias por hacerlo mas simple, practico y rapido para nosotros como para nuestros clientes.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

This is a full-featured app that doesn't break our budget. I used the free version for 3 weeks just to poke around a bit, then immediately upgraded. I'm able to easily customize so many aspects, including all emails & widgets with my brand colors, logo, etc. The UI is super straightforward & no-brainer. I can send one-time review requests which is helpful because my store has been open for almost two years, but only installed this a few months ago. We tried the Yotpo app for a few weeks and really struggled with it — not enough features, too much custom coding, plus it's impossible to delete, ugh, it's still causing issues for us. The review incentive feature integrates seamlessly into my admin panel under "Discounts". I don't have to do a thing. In fact, everything about the Fera app integrates seamlessly with my store. It seems the developers know more about the Shopify platform than Shopify itself! Fera support is fast. I never wait for more than a couple minutes (sometimes less) and any questions or unique issues I have are resolved quickly. Their support team is very knowledgeable — friendly too! I'm a bit of a noob, but they have been very patient and willing to explain in a way that I can understand. Overall, it's very short learning curve. I'd give the app and support team 10 stars if I could!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

The best experience and customer service I have had with an App on Shopify! Highly Recommended to all!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

I love how easy this app is to use! It really exceeded my expectations when it comes to leaving reviews!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Easy to use and gives many features for free, I am very happy that I chose Fera for my store. you can check it displayed at my store flashitlaser.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Great app to use to get reviews from customer and get more sales in the ecommerce store. I highly recommend it.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

So far so good! I really like the fact that its easy to navigate and use. I adjust my review if its changes.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2021

Great App. I installed it recently and I have found it to help. Not only is it cheaper but the features included are fantastic.

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2021

I used this app to optimize my website and Holden was amazing and helped me when I had questions! Highly recommend to any business owners!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

I just dowloaded the app. great so far. no snippet just automatically uploaded. and straight to work plus comments on my my facebook page and fera will auto sync

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

Super! Votre application marche très bien et est très facile d'utilisation. Merci beaucoup. Michel L.

Store

E.k.cci

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I am really loving this app so far. It really brings our site alive with beautiful testimonials and star ratings. I love that we are able to email our customers directly to write a review. I did have some trouble customizing the reviews, but Holden from customer service was extremely helpful. He was so kind. I am very happy with the app and support so far.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

This app is terrific! I use it for customer reviews at the moment. I love writing them in manually because some customers leave reviews on our social media. I love it. Thank you. And it's user-friendly, not too complicated.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I just dowloaded the app. great so far. no snippet just automatically uploaded. and straight to work. love it

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

i love this app and support is great! i love how customers can comment on my my facebook page and fera will auto sync

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Hace poco que la utilizo pero es muy buena, super amigable, facil de usar. El soporte tecnico es espectacular, en pocos minutos me resolvieron todos mis asuntos.

Using app

4 days

Total reviews

2

Average rating

5.0