All reviews

Rating Breakdown

  • 5
    96% (1,874 ratings)
  • 4
    2% (46 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (30 ratings)

Reviews with Text

  • 93% (1,832)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2024

love it! super helpfull.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 16, 2025

I contacted customer support and asked for a cancellation of my subscription as I migrated to Shopify from Wix and they never cancelled it! I realized I was being charged for months and they won't refund me. Even though I was using Fera on shopify too. I will definitely be finding another app. The good reviews are incentivized by Fera for free 1-year subscription! So take them with a grain of salt.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Freaking awesome widget to my VARIN Life store!

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

When we ran into trouble Roel stepped right in and helped us troubleshoot and solve the problem quickly. All this on a major holiday! So grateful for the quick and knowledgable help and support! Made our day

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

nice!

Store

PetQila

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

A very good app

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

PERFECT ABSOULUTELY PERFECT!!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Perfetto!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Been a pleasant switch from Yotpo, they even provide a video on how to import your reviews from Yotpo

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 28, 2024

Store

RAHA

Using app

About 17 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 27, 2024

What a great experience with this app! I needed some help with the set up of some tinge and the team members helped me so fast! Awesome experience working with this app!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Just awesome for our business as we can reply via our own words or the amazing AI, and it is visable on our website for future business too. Easy to use

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

I started using it today and it is so intuitive. I was able to integrate reviews from Etsy and Google with out any issues. It was also easy to edit and arrange the reviews on my website.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

I had an issue with a widget that kept freezing. I contacted Roel from customer support, and it was fixed in no time. Really happy with the quick assistance!​

Store

Anovair

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

I have used many apps on Shopify to help improve my clients' results, and I must say that Fera has been invaluable in this process. The team at Fera, particularly Holden and Joel, exemplifies the level of service I value—quick, polite, and extremely knowledgeable. This app will always be my first choice for all my website needs.

Store

My Store

Using app

15 days

5 / 5 Share

Aug. 25, 2024

Great and quick service whenever you have a question. One app not to miss for your webshop!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Love it, easy setup and installation! Tech support was really helpful and reply in minutes. Excellent features: you can request for reviews, import reviews, link them to the products etc., lots of customisations too.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Really cool and easy way of importing ETSY reviews

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Excellent translation capabilities for non-English stores. Customer support is fast & very helpful. On the free plan, the number of automatic review requests is low at 10. Other than that, an excellent app.

Using app

12 days

Total reviews

3

Average rating

5.0