All reviews

Rating Breakdown

  • 5
    95% (5,697 ratings)
  • 4
    3% (202 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (14 ratings)
  • 1
    0% (28 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2024

Very easy to set up, able to import past reviews from ETSY or other platforms. Tech support was able to help me make a bit of customization to the look of the app as well.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2024

fast and helpful support

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

Quite good app you can manage it very well and if u need help support is willing to help

Using app

About 1 hour

Total reviews

3

Average rating

3.0

5 / 5 Share

May 22, 2024

Best reviews app ever. I believe it helped improve my store ranking on google. It also helped increase my visibility online 100%. As soon as I started receiving reviews from customers, my online sessions skyrocketed, sales grew in large numbers and everything looked up. They make it all easy and streamlined for you and the app automatically sends the reviews to customers. You could even add a discount automatically to the reviews. I can go on and on. Best by miles. I tried others for a while, had to uninstall them. I'm with Fera for life.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2024

Love the backend interface and how it turns out on our e-commerce store. Fera is easy to use and has powerful functions available for customizations, etc. The support team is efficient and helpful is resolving our requests too!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Great customer service! Quick responses and very kind. I’ve been using this app for a long time now and it’s a really great addition to my shop with many cool widgets & customization.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂

5 / 5 Share

May 21, 2024

Fera is easy to use and great value for what you pay. The team is super helpful and I got set up in no time after importing my existing reviews from my old app. Integrated with Joy successfully. Hopefully we can get better response compared to the previous app we were using.

Using app

15 days

Total reviews

17

Average rating

4.9

5 / 5 Share

May 21, 2024

Store

H2OHH!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Fera's service is truly excellent. The platform itself is very easy to use, which is a major reason why I chose Fera over other review apps. For anyone just starting out and looking for a straightforward solution that includes all the essential customer engagement features and more. I highly recommend Fera. It's perfect for those who want both simplicity and powerful functionality in one package.

Store

tag8

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2024

Amazing team, perfect app for the review. :) thank you very much for everything. :)

Store

EMILLY

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

I just installed and let me tell you the support is the best!! Honestly, the best support I've ever had! Thanks guys great work! So far app is straightforward no issues.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

great functionality, literally better loox

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2024

Fera has completely transformed the way we manage customer reviews and feedback for our business. The platform is incredibly user-friendly, making it easy to collect, display, and analyze customer opinions. The automated review requests have significantly increased our review volume, and the beautiful, customizable widgets blend seamlessly with our website's design. One of the standout features is the ability to showcase customer photos and videos, which adds authenticity and boosts our credibility. The analytics and insights provided by Fera have been invaluable in understanding customer sentiment and making informed business decisions. Customer support is top-notch, always responsive and helpful whenever we have questions or need assistance. Overall, Fera has exceeded our expectations and become an essential tool for our business. Highly recommend to anyone looking to enhance their review management process!

Store

OutFoot

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

May 19, 2024

I didn't like it. It was too difficult to use and embed into my Shopify website. Not great for digital products.

Store

My Store

Using app

About 2 hours

5 / 5 Share

May 17, 2024

Great product, Exceptional support from the team. Loved it

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Great app and customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2024

very good and easy to import

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Unbelievable customer service and help by Holden and team. Quick, efficient, highly productive interactions. Also the app has excellent user-friendly features for seller and consumer and I've looked into several top-rated reviews apps. Also compatible with a great Rewards app. Thank you.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

awesome app with great customer service. Furthermore, you can import reviews via Amazon which are essential for us. I recommend it

Using app

About 2 years

Total reviews

2

Average rating

5.0