Fera Product Reviews App
Fera Reviews App - Collect Product Photo & Video Reviews
Rating
4.9
feedback
5,967
chart
#1,945
All reviews
Rating Breakdown
Review RSS Feed
Jan. 28, 2024
i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x
Thank you for your review ❤️ We are so happy to hear that you are liking our app and would recommend it to others, that is greatly appreciated! Please reach out to us at any time if you need anything 🙂
Jan. 27, 2024
Automates the review process so that its completely hands off for me. Its amazing and I think my customers appreciate the incentive.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂
Jan. 27, 2024
This app is among the top choices for reviews. I've integrated it into all my Shopify stores and enthusiastically recommended it to all my friends. HOLDEN, in particular, is incredibly helpful and ensures prompt communication without a doubt!
Thank you for your review ❤️ We are so thankful that you recommend our app to your friends because you enjoy our app and we are so happy to hear that you’ve had great experiences with our support team and Holden in particular 🎉 As always, please reach out to us at anytime if you need anything!
Jan. 26, 2024
This app is amazing it literally does all the work for you with little to no effort. The hard work is done even on free plan which makes it even more special and trustworthy. This app Fera is an amazing app.
Jan. 26, 2024
I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!
Thank you so much for your review ❤️ and thank you for continuing to trust us to help you gather your reviews! We are genuinely so happy to hear that you have been enjoying and utilizing our new AI Reply feature. That’s what this feature was rolled out for, to make replying to customer reviews easier for our merchants 🎉 Thank you once again for trusting us and using our app for all these years! As always, please reach out to us at any time if you need anything 🙂
Jan. 26, 2024
Jan. 25, 2024
Adequately satisfies all the necessary requirements like review application, and the support is perfect.
Jan. 25, 2024
This app is so well done and intuitive. Easy to use and makes suggestions to help grow the business
Jan. 24, 2024
They are amazing. Today i had a problem, Holden connected to my panel and spend time to fix it. They are absolutely legend!!
Jan. 24, 2024
Customer service is really helpful. App itself is a great one too, highly recommend
Jan. 23, 2024
Having a good design for reviews is cretical to have a branded store and Fera Delivers that. Their support is fast and quick to help as well. Cant recommend enough
Jan. 23, 2024
Seamless installation and integration- have had customers already respond with reviews and it’s a game changer- feel like a real grown up online shop now The team are helpful and responsive- not that I needed help as it’s so easy, but they are there offering assistance and you feel secure knowing there is strong support available
Jan. 22, 2024
Support is extremely fast and was able to fix everything I want in seconds. Im usually a persson that hates to wait on live chats but it was worth it since it was so fast and helped me a lot.
Thank you so much for your review ❤️ We are so happy to hear that you have had a great experience with our support team and they were able to help you with the issue(s) you were having 🎉 Please reach out to us again at any time if you need anything 🙂