Fera Product Reviews App
Fera Reviews App - Collect Product Photo & Video Reviews
Rating
4.9
feedback
5,968
chart
#1,945
All reviews
Rating Breakdown
Review RSS Feed
Jan. 19, 2024
amazing app and the customer service is on another level
Thank you so much for your review ❤️ and thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂
Jan. 19, 2024
Fera has really helped in gaining more customer reviews. The process involved in getting reviews can be hard but Fera makes it seamless the reviews present beautifully. I can't wait to see more of fera
Thank you so much for your review ❤️ Thank you for trusting us to help you gather your reviews and it's so great to hear that we have been able to help you gain more customers 🎉 Please reach out to us at any time if you need anything 🙂
Jan. 18, 2024
Jan. 18, 2024
Overall good review app, have had a bug where a customer couldn't review the specific product they bought
Jan. 18, 2024
A very good app!!
Using app
About 1 month
Total reviews
1
Average rating
5.0
Jan. 17, 2024
Seems straightforward, but I'm having trouble making the reviews visible on my Shopify store. I'm sure it is an operator error.
Jan. 16, 2024
I tend to be pretty tedious in ensuring that the apps we add to our Shopify store match the rest of our branding. I contacted Fera with a singular question which then turned into quite a few updates and Roel quickly assisted me in making quite a bit of magic happen. We just launched and the ability to sync our Amazon reviews and introduce automated review requests has been a game changer for us!
Thank you so much for your review ❤️ Congratulations on the launch and thank you for trusting us to help you gather your reviews! We are so happy to hear that you had a great experience with Roel fro our support team and have been able to ensure that our app matches your store’s branding 🎉 As always, please reach out to us at any time if you need anything 🙂
Jan. 16, 2024
Great app so far, wish there is attribute rating and customer profile, so we can filter the reviews by customer attributes
Jan. 14, 2024
its great, lots of features, could use a simpler UI but otherwise very effective app
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂
Jan. 13, 2024
Seamless and easy to use. Great features! My reviews section makes my website feel much more professional.
Jan. 13, 2024
Fera has been really easy to understand and set up. I love all the different widgets Fera has to offer. It really adds so much to an online shop!
Thank you for your review ❤️ So happy to know that you've found our app easy to use and setup, and have enjoyed our widgets! Please reach out to us at any time if you need anything 🙂
Jan. 12, 2024
What it does it does well, and the customer support is helpful and responsive. Easy to set-up and configure, and looks natural when integrated into a Shopify site. I docked a star because product reviews seemed to be global, rather than product specific. Ratings were correctly mapped to each product so far as I can tell, but all reviews for all products on my site got displayed on each product page. I was unable to find any configuration settings to correct this. Perhaps I was just missing something, not sure.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! It is great to hear that you have had a great experience with our support team and have found our app easy to setup and integrate on your store 🎉 Please reach out to our support team to help you with the global reviews, it may be a configuration issue, or sometimes all reviews will display if a product has no reviews of it’s own. You can reach out to support in your Fera dashboard or through [email protected].