Fera Product Reviews App
Build trust with automated photo and video reviews
Rating
4.8
feedback
1,962
chart
#3,734
All reviews
Review RSS Feed
Jan. 8, 2024
One of the VERY FEW apps I've been OK being billed for on Shopify...most simply do not work, or break other apps. Fera is excellent so far, great ability to leverage-in some of our channel reviews as well.
Thank you so much for your review 🙂 and trusting us to help you gather your reviews! We are so happy that you have enjoyed using our app and haven’t had the same experience as you’ve had on other apps. We always try to ensure that our merchants get what they paid for and are able to use our app with as few issues as possible 🎉 As always, please reach out to us at any time if you need anything 😁
Jan. 8, 2024
good social proof. The automated emails to customers is amazing
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂
Jan. 5, 2024
Great app. We were able to synchronize it with Google and it helps our customers to give us feedback.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂
Jan. 4, 2024
Excellent app that we will use ongoing for our store. We have a huge catalog, so getting reviews for all products is challenging on our own - the connection to Amazon is seamless and incredibly valuable. All support questions have been addressed immediately, almost always same-day.
Thank you for your review! It’s so wonderful to hear that you’ve had a great experience with our support team and that getting reviews has now become easier 🎉 Please reach out to us at any time if you need anything!
Jan. 4, 2024
Love it perfect for helping me get my reviews
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂
Jan. 3, 2024
Customer service is the best. So helpful and go an extra mile to help you improve your experience.
Thank you so much for your review 😁 So happy that our app has performed well for you and that you have had a good experience with our support team! Please reach out to us again at any time if you need anything 🙂
Jan. 4, 2024
Outstanding app, outstanding customer support. "Holden" from the customer support team fixed some silly connection problems I had and stayed with me to go through specific tutorials. Usually, you have to pay for this kind of assistance, but he provided it without any charges. Stop here and save time; there's no need to keep searching!
Jan. 2, 2024
Have used fera firstly on Wix and now on Shopify. Great app and fantastic customer service!
Dec. 25, 2023
Dec. 24, 2023
Jan. 15, 2024
Really liking the app so far! It's been about 2 weeks since I first used it and I like how I can send a email to my customers and incentivize them with a discount code for leaving a review. It's a win win. www.lbcfootball.com
Dec. 19, 2023
Holden was incredibly helpful throughout the entire process, addressing all the questions I had with patience and clarity. Thanks to his assistance, I feel confident in continuing to use this app. Although there was a recent update that initially confused me, Holden stepped in and provided the guidance I needed.
Thank you for your review 🙂 It’s so wonderful to hear that you’ve had a great experience with our support team’s Holden! And that he has helped you to feel confident while using our app 🎉 Please reach out to us again at any time if you need anything 🙂
Dec. 18, 2023
Dec. 18, 2023
We've been using the Fera Product Reviews App on our website, www.stamplab.com.au, for around six months, and our experience has been outstanding. This app has given us significantly more control over how our brand is presented, which is crucial for us. One of the standout features of Fera is its seamless integration into our site theme. The process is entirely automated, removing the hassle of manual input, which has been a game changer for us. This ease of integration means that we can focus more on our business without worrying about the technicalities of managing online reviews. Another key aspect that we appreciate is the verification process for reviews. In today's digital landscape, trust is everything. Fera ensures that all reviews are verified, which has markedly increased their credibility. Our customers seem to appreciate this aspect too, as we've noticed a significant increase in responses and engagement on our site since implementing this app. The impact on our brand image has been noticeable. With more authentic, verified reviews, new customers gain confidence in our products more quickly, leading to better customer experiences and loyalty. The control over brand presentation that Fera provides has allowed us to shape our online presence in a way that truly reflects our values and quality. If you're looking for an efficient, trustworthy, and user-friendly product review app, Fera is the way to go. It's not just an app; it's an enhancement to your overall customer engagement strategy.
Thank you so much for your detailed and glowing review ❤️ It is so wonderful to hear that you’ve had a great experience with our app and have seen/had noticeable impact since using using it! We know that reviews help boost trust with current and prospective customers and it is great to hear that you have seen a change and boost in customer confidence 🎉 Please reach out to us at any time if you need anything 🙂
Dec. 14, 2023
Reached out for help and Roel helped me within 5 minutes and sorted the widget out for me. Great app i recommend to everyone. We use the free app and it works perfect for our website. Thank you again!