Fera Product Reviews App
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Fera Product Reviews has been working out great for us. Easy to customise with plenty of options available including fine tuning the placement of the widgets. From the amount of reviews that we have gotten from costumers, it seems like it's easy to use for them as well. Costumer support was crazy fast at replying and fixing an issue we had. Would definitely recommend!
Thank you for your review 😁 and trusting us to help you gather your reviews! It’s wonderful to hear that you are liking the different customization options we offer and have had a great experience with our customer support team 🎉 Please reach out to us again at any time if you need anything 🙂
Automates the review process so that its completely hands off for me. Its amazing and I think my customers appreciate the incentive.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂
Easy to install and use! The customer service is top-notch!
I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!
Thank you so much for your review ❤️ and thank you for continuing to trust us to help you gather your reviews! We are genuinely so happy to hear that you have been enjoying and utilizing our new AI Reply feature. That’s what this feature was rolled out for, to make replying to customer reviews easier for our merchants 🎉 Thank you once again for trusting us and using our app for all these years! As always, please reach out to us at any time if you need anything 🙂
This app is so well done and intuitive. Easy to use and makes suggestions to help grow the business
Seamless installation and integration- have had customers already respond with reviews and it’s a game changer- feel like a real grown up online shop now The team are helpful and responsive- not that I needed help as it’s so easy, but they are there offering assistance and you feel secure knowing there is strong support available
amazing app and the customer service is on another level
Thank you so much for your review ❤️ and thank you for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂
Fera has really helped in gaining more customer reviews. The process involved in getting reviews can be hard but Fera makes it seamless the reviews present beautifully. I can't wait to see more of fera
Thank you so much for your review ❤️ Thank you for trusting us to help you gather your reviews and it's so great to hear that we have been able to help you gain more customers 🎉 Please reach out to us at any time if you need anything 🙂
Overall good review app, have had a bug where a customer couldn't review the specific product they bought
The app works well and is easy to set. The support team are great!
Seems straightforward, but I'm having trouble making the reviews visible on my Shopify store. I'm sure it is an operator error.
I tend to be pretty tedious in ensuring that the apps we add to our Shopify store match the rest of our branding. I contacted Fera with a singular question which then turned into quite a few updates and Roel quickly assisted me in making quite a bit of magic happen. We just launched and the ability to sync our Amazon reviews and introduce automated review requests has been a game changer for us!
Thank you so much for your review ❤️ Congratulations on the launch and thank you for trusting us to help you gather your reviews! We are so happy to hear that you had a great experience with Roel fro our support team and have been able to ensure that our app matches your store’s branding 🎉 As always, please reach out to us at any time if you need anything 🙂
Great app so far, wish there is attribute rating and customer profile, so we can filter the reviews by customer attributes
Seamless and easy to use. Great features! My reviews section makes my website feel much more professional.
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