Fera Product Reviews App
Build trust with automated photo and video reviews
Rating
4.8
feedback
1,961
chart
#3,734
All reviews
Review RSS Feed
July 30, 2023
Very well made and helped me to import reviews from Etsy stores to Shopify which is awesome! Nice to have this awesome app
July 29, 2023
This app helps to seamlessly bring reviews over from elsewhere and pair up with your shop listings!
July 28, 2023
I am surprised that there are so many good reviews, as I had an awful experience using this app. The custom incentive function is broken, so I can't reward customers with points from our rewards app (Smile) that is integrated with Fera. I've been emailing their team for weeks, get a lousy response with no helpful information on expected timelines from their engineers, thank them for their "update", and then don't hear from them for a week until I circle back to them for an update. I've become straightforward in my requests to get actual time estimates and have been ignored. Very disappointed. Uninstalled Fera and am moving forward with a different app.
I'm sincerely sorry for the trouble! There was, in-fact, no bug here, but rather just a rare miscommunication between our engineering team and our support team which resulted in your delayed resolution. The issue stemmed from our new loyalty app support for review submission rewards (Joy loyalty, Bon loyalty and more) so you’re not stuck to 1 loyalty app. In doing so we added some confusion about how our Smile loyalty integration is configured. The engineering team was working on some UI improvements that created the confusion for you in the first place which took a few weeks to complete, but that should not have delayed letting you know how to continue with our partner Smile.io without problem. I sent you an email before seeing this review about how we're going to DO BETTER for all merchants in the future to prevent further communications and how we're going to COMPENSATE you for the troubles. Again, I am incredibly sorry for the miscommunication! We will do better moving forward - I promise!! - Jay (CEO)
July 27, 2023
Amazing app to use. quick and easy to work your way around the app and adding reviews to your website is very important for all businesses. highly recommend.
July 26, 2023
Very easy to install and configure. Customer service is excellent and will troubleshoot any problems very quickly. I recommend this review app to any small businesses starting out!
July 25, 2023
Team is amazing and continue to try and improve the app. See some recommendations pop into the app recently which made me happy that they are listening to us, and not just telling us what to do. Yes, there are some other review apps that might have more integrations (even though Fera.ai has enough of the main ones) but I am sure overtime as they grow they will even more. Did try another big player in the industry before this and it was just limiting. Once you chose the layout of your reviews you are stuck with it, while with Fera.ai you can change it in the them editor.
Thank you for your review ❤️ We are so happy to hear that you are liking our app (and the popup recommendations) and have had a great experience with our support team 😁 Thank you for choosing us and for trusting us to help you gather your reviews! Please reach out to us at any time if you need anything 🙂
July 24, 2023
Fantastic app, with everything you need. Support also speedy and very clear, helpful team. Thank you Fera!
July 22, 2023
App is easy to use and the interface is intuitive. Also customer service is very helpful. Had no trouble with setting up
July 19, 2023
Fera has been awesome for our store. It help existing customers share their feedback and helps new customers to find and build trust in our brand. Holden has been super helpful and communicating with him has been a breeze!
July 18, 2023
Excellent app. Easily integrates all the required channels for review. Would recommend this to all store owners.
July 15, 2023
Fantastic app. Love the integration with Shopify and Google. Straight forward and easy to use. Looking forward to unlocking the its full potential to engage clients and drive results!
July 12, 2023
Such great help with website--to be able to add the reviews from other stores. Easy to work with. The only thing I've noticed is that it doesn't transfer all the reviews and you have to manually add reviews to product page (if you choose to), but could just be because I just started using it.
July 12, 2023
Super simple d'utilisation j'ai importé les avis clients depuis google et depuis amazon facilement!
July 10, 2023
I using this review plugin for my website, and I must say, it has been a good choice! This plugin has made it incredibly easy for my customers to leave their feedback and share their experiences. The user-friendly interface allows for hassle-free submission of reviews, and the customization options have allowed me to seamlessly integrate it into my website's design. Not only does the plugin display the reviews beautifully, but it also helps build trust and credibility with potential customers. I am thrilled with how this plugin has enhanced my website's user experience and boosted my online reputation. If you're looking to add a review feature to your website, I highly recommend this plugin for its simplicity, functionality, and overall effectiveness in showcasing customer feedback.
❤️Thank you for your review ❤️ It’s is so great to hear that you like the UI of our app and it’s been a benefit for you and your customers! Please reach out to us at any time if you need anything 🙂
July 8, 2023
So far this app is working very well! Still working on getting my reviews to show on the product page.
July 8, 2023
easy setup, just now trying it out though, will update after i have used it a bit more. So far, easiest set up of an ap yet!
July 7, 2023
Great app. Drives sales and customer engagement. Customer service above excellent. Have used Fera on multiple stores for years and I've never been disappointed. A+
July 7, 2023
Great follow up emails for reviews. Slick display. Great! Great follow up emails for reviews. Slick display. Great!
July 7, 2023
I was looking for a review App for my store and a friend recommended Fera. It is so easy to set up and use. You'll be running in no time! Looking forward to see the power of recommendations.
July 6, 2023
The product is great! easy to use and simple to understand. I LOVE HOW THE APP allows me to give customers discount and rewards based on reviews.