Fera Product Reviews App

We've been happy with how this app works for product reviews, and we've been able to customize the appearance to make the reviews fit in with the rest of our site to our satisfaction.

Good experience, it can submit the review with photo and video, and it can also automatically send request email to customers, it can be customized.Before I use another app, it cannot submit photo and video. All in all, Fera is great!

Great Customer Support! Instant respponses and to the point help! Holden helped me out, Pretty good experience would recommend

This is great! I had a review app, but it never seemed to work. This one works, and being able to import my Etsy reviews is a really nice feature that helped. That was really easy to do. I can have the widget added to the product page as well, so people can see the average review of the item from the product page. The only thing it won't let me do that I wish it would, is allow me to show the average review rating for any item from the collections page. The tutorials showing how to do that aren't correct, and it doesn't work. Maybe that can be a feature added to it? But otherwise, it's a fantastic app!

They could solve my problem with initial settings very quickly. They are offering fantastic support!!!

love this app, helps me create and grow my Shopify store. Definitely recommend this app to anyone that needs a quick boost in sales

Best of best review app. So easy to set up! Many functions and options in settings. Recommended 100%.

Love this app and their customer service is great!!! Each time I've needed help someone has helped within a few minutes.

So far this app has been amazing. Love the way it looks on my sites theme. It was INCREDIBLY easy to get setup and use. I contacted support one time and they were awesome helping me out. Out of the few handfuls of review apps I installed and tried out, this will always be the one I recommend. Well worth the money each month.

The app was easy to use & navigate. Great app for requesting and showcasing customer reviews! You're able to generate discount codes for customers who gives you feedback.

Just started using the app but I’m finding it great so far. Easy to import my Etsy reviews and great, fast support when I reached out. It seems easy for customers to leave a review. I sell one of a kind items so I was after an app that showed store reviews on my home page as just product reviews are not relevant to my business and this app does that.

Easy to navigate, it integrated the widget into my Shopify store very easily without any hassle! Super quick and easy for my customers to leave reviews all with the click of a link!

This app helps to seamlessly bring reviews over from elsewhere and pair up with your shop listings!

I am surprised that there are so many good reviews, as I had an awful experience using this app. The custom incentive function is broken, so I can't reward customers with points from our rewards app (Smile) that is integrated with Fera. I've been emailing their team for weeks, get a lousy response with no helpful information on expected timelines from their engineers, thank them for their "update", and then don't hear from them for a week until I circle back to them for an update. I've become straightforward in my requests to get actual time estimates and have been ignored. Very disappointed. Uninstalled Fera and am moving forward with a different app.

Amazing app to use. quick and easy to work your way around the app and adding reviews to your website is very important for all businesses. highly recommend.

Very easy to install and configure. Customer service is excellent and will troubleshoot any problems very quickly. I recommend this review app to any small businesses starting out!

Team is amazing and continue to try and improve the app. See some recommendations pop into the app recently which made me happy that they are listening to us, and not just telling us what to do. Yes, there are some other review apps that might have more integrations (even though Fera.ai has enough of the main ones) but I am sure overtime as they grow they will even more. Did try another big player in the industry before this and it was just limiting. Once you chose the layout of your reviews you are stuck with it, while with Fera.ai you can change it in the them editor.

Fantastic app, with everything you need. Support also speedy and very clear, helpful team. Thank you Fera!

App is easy to use and the interface is intuitive. Also customer service is very helpful. Had no trouble with setting up

Fera has been awesome for our store. It help existing customers share their feedback and helps new customers to find and build trust in our brand. Holden has been super helpful and communicating with him has been a breeze!