Fera Product Reviews App
Fera Reviews App - Collect Product Photo & Video Reviews
Rating
4.9
feedback
5,971
chart
#1,965
All reviews
Rating Breakdown
Sept. 5, 2023
The customer service at Fera via the chat feature is consistently prompt, pleasant, and super helpful. I also like that they have a few of the same customer service agents who regularly respond to messages. I've been impressed with the knowledge and resourcefulness.
Sept. 4, 2023
A go-to must install e-commerce app. Show your shop in the lit style with killer reviews. Hey! Fera gives you a free first-year trial as well, let's go!
Sept. 4, 2023
Shortly after downloading Fera i had some issues relating to settings i changed in Shopify (prior to downloading Fera), the error page prompted me to communicate with support. Based on past experience with other apps, I fully expected to meet a very unhelpful bot on the other end of the chat, that was NOT the case. Instead I was connected with Roel (a real person!) who was quick to respond on a Sunday night no less. He patiently assisted me with not only Fera but with fixing settings in chrome and Shopify to ensure that everything was running as it should. I HIGHLY recommend this app extension for your store even though i'm only just starting, i am confident that if any issues arise it will get sorted by someone knowledgeable and kind. Thank you again Roel.
Sept. 2, 2023
Sept. 2, 2023
I can't express how thrilled I am with the Fera Google Reviews app for my Shopify store. It's a total game-changer! Not only does it effortlessly add Google reviews to my store, but it also streamlines the process of gathering new reviews from existing customers post-order. This app has significantly impacted my business that I wholeheartedly recommend it to fellow store owners. Adding authentic Google reviews to your Shopify store can boost credibility and trust among potential customers. This app simplifies the process, ensuring that your store looks more reputable and reliable from the moment visitors arrive. It's a small investment with a substantial return. One of the standout features of this app is its ability to prompt customers for reviews after they've made a purchase. This proactive approach makes it easy for satisfied buyers to share their experiences, helping to build a strong online reputation. And we all know that positive reviews can be a game-changer when it comes to winning new customers. Moreover, the app's user-friendly interface is a breeze to navigate. You don't need to be a tech whiz to install or operate it. Plus, their customer support is top-notch, always ready to assist you with any queries or issues. I can't recommend this app enough. If you're looking to boost your Shopify store's credibility and actively gather valuable customer feedback, this is the app for you. It's been a game-changer for me, and I'm sure it will be for you too. Don't hesitate to give it a try – your business will thank you for it!
Aug. 31, 2023
I've used at least 2 other review apps on Shopify is the the easiest to use and the most intuitive. I need a bit of help setting up one aspect of my widgets and Kemi was absolutely wonderful, she made it all so easy and everything looks great
Aug. 30, 2023
Fera nos ha servido de gran ayuda para dar confianza a nuestros nuevos clientes y a recompensar a los viejo, 5 estrellas
Aug. 29, 2023
Easy and useful. Thanks for the great app. We'l be using this for a long time and planning to upgrade plan when feasible
Aug. 29, 2023
This is a really easy to use and useful app for your store. I have recommended it to other store owners.
Aug. 29, 2023
So far so good. I like the app and customer service is top notch! Very quick response time. I'm trying out the 14-day trial right now. I can wait to see what else this app has to offer.
Aug. 29, 2023
Very helpful and allowed us to engage products with reviews at a fraction of the cost compared to others, with useful review email features as well.
Aug. 29, 2023
Use Fera across multiple stores, very easy for customers and looks good on the site, any user issues are resolved easily by the team
Aug. 28, 2023
love the simplicity of getting real customer feedback directly on my website - hoping it helps turn more window shoppers into customers
Aug. 27, 2023
great app for reviews. really satisfied. first we only used judge.me and loox but i suggest everyone to switch to fera.
Aug. 27, 2023
Hands down the best app for managing and displaying customer reviews. I have not found another app that works as well as Fera!
Aug. 25, 2023
Easily the best review app I've used so far. Interface is very user-friendly and the customer support is incredible. Holden, in particular, goes above and beyond and helped me with everything I needed and he communicated clearly and responded instantly. It is also very cost effective if you switch to a paid plan right away instead of using their free trial. Cheaper than judge.me and is arguably more aesthetically pleasing.