All reviews

Rating Breakdown

  • 5
    95% (1,873 ratings)
  • 4
    2% (45 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 93% (1,830)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2021

Very simple to use! I love the minimalist template. Its no brainer. I like the option of sending message to customer to get feedback. However, it is not clear for customer how to give feedback by themself on the product page. Even with explanation. I have to send them a email with the link.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Very useful app. Lots of information about the behavior of customers and useful up sell tools. Also not to expensive for the tools you get.

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

I'm fairly new to Shopify and selling online. I wanted a full-featured review partner to both get reviews from customers and capture my customer feedback. Fera has all the apps I could want and low cost options to help me get started without spending more than necessary.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

their support is very patient, teach me how to use it, i spend lots of time to upload the photo, finally i know it.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Just starting to get to know this app but it seems great so far. I like the automation of contacting clients to ask for reviews. The set up was super easy

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

Amazing app. I especially like the breakdown of shopper journeys, helps with research. Reviews look great on the website

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Love Fera, I use it for multiple functions on my store and would recommend it highly to anyone considering it.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Just started using this app but so far we're really impressed with it! Very user friendly & walks you through how to set everything up.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

I really like the apps. It's easy to use and very good features too! Will recommend this apps to my friends

Store

Gearevo

Using app

3 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 17, 2021

As a newcomer to the ecommerce world, understanding how to interpret customer behavior and analytics is a large undertaking with a long learning curve. Fera is a valuable tool that offers reliable data and a much welcomed coaching resource. I highly recommend and the "paid" features are worth the cost.

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

What a great review. We are happy that you find value in the app and are using the insights we offer to make your store better!

5 / 5 Share

Jan. 17, 2021

So far so good, I've been using it for almost 2 months. The Free plan]allows you to get acquainted with the app, must upgrade for the better features but still a good insight.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for sticking with the app and finding value in it. As your store grows, you can add more widgets with the paid plans! If you need help with anything please let us know :))

5 / 5 Share

Jan. 17, 2021

The app is wonderful. It's incredibly easy to moderate reviews and pick the perfect spot to put them in your store using a drag and drop editor.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this review and double thanks for letting others know how easy it is to display their product reviews!

5 / 5 Share

Jan. 15, 2021

So easy and fast to use! Im glad this is available and affordable for my small business! Thank you Fera!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

YES! Affordability is what we want to hear. Glad to hear we are helping your business move forward.

5 / 5 Share

April 9, 2024

A must have app, with pretty much every widget you need to optimise. Easily one of the best apps I have used and cannot recommend them more. The customer support is crazy fast and overall one of if not the best app I have used, the customer service helper named Roel was incredibly helpful, cannot thank him enough for the patience and time he put into getting us set up! Really appreciate her hard work and support too! These guys rock check them out! Nothing to lose with these guys, the support for your business across the board in helping customize things is unreal!

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Wow. If this is not the best review ever, I don't know what is! Thank you SO MUCH for this positive feedback and we are happy to help you at any time :)

5 / 5 Share

Jan. 14, 2021

I love the simplicity, how intuitive everything is, the support, without a doubt my favorite review app

Store

Zutec

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this lovely review! Being your favorite review app means a lot to us :)

5 / 5 Share

June 3, 2025

A very user friendly app with great support! If you have not tried it, get the free trial today!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Yaaaay! We deeply appreciate this review. Thanks a bunch for being our customer.

5 / 5 Share

Jan. 8, 2021

Fera is an interesting app with lots of useful features. We're still learning and testing it out, but it seems to already improve the conversion rate and bottom line. We did some testing versus other apps in the same category, and Fera seems better and with more options than most of them. We were also happy with the user experience and the great personal support and help that we got!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Wow, wow, wow! Thank you for this insightful review. Gald you are liking Fera so far. We look forward to helping you with anything you need!

5 / 5 Share

Jan. 7, 2021

Great customer service and easy to use. In comparison to other apps, you get more for your money here!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

YAY! The fact that you see true value for money is awesome. Thank you for your review.

5 / 5 Share

Jan. 5, 2021

The app has saved me so much time, i really like this app, very easy to use, very nice user interface.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Wooohoo. Happy to save you time and we are glad you like Fera :)

5 / 5 Share

Jan. 4, 2021

Very easy to set up (basically set up once and leave it) and is definitely contributing to increasing our conversion rate.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Awesome sauce! Happy that you find Fera easy to set up and use. Thanks for the review.