All reviews

Rating Breakdown

  • 5
    94% (353 ratings)
  • 4
    5% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Sept. 15, 2023

I asked for support and received a response not even 5 minutes later. I also really like the option to stay on a free plan if you don't have more than 30 orders a month. This is great for small businesses or someone who's just starting out. Thank you! :)

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 5, 2023

This is a great app that has met all of my needs for digital downloads! My entire shop are digital downloads, so it's really important that this is seamless for me (I tried the free version from Shopify and it just did not cut it). The best part about this app is Kartik: he is so responsive and so willing to make adjustments to the product to meet specific needs. Thank you, Kartik!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

I was stressing out with other apps failing me and my store's needs- THEN I found Filemonk, and with Kartik's helpful service I was able to seamlessly set up selling of digital files with zero issues! Thank you Kartik!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Excelente! Muito funcional, fácil de usar e configurar, o suporte é ótimo. Indico a todos, eu precisei de ajuda para corrigir um erro no momento da configuração e fui rapidamente atendido.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

This application is absolutely remarkable! It has exceeded my expectations . Additionally, impressed with the customer support,highly responsive and have been incredibly helpful throughout my experience.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

I'm truly amazed by this app! The setup and usability are incredibly simple, boasting fantastic options. What truly blew me away was the level of dedication displayed by the customer service team their assistance and professionalism are unparalleled. If you're in search of an app for your digital products, YOUR SEARCH ENDS HERE. HIGHLY RECOMMEND IT TO EVERYONE. Many thanks!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

The App is easy to install and I like that we can customize the pages with our colors and logo. I needed to contact support and got an answer right away.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

The App is easy to install and I like that we can customize the pages with our colors and logo. I needed to contact support and got an answer right away.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Super easy setup and easy customer experience. Files are delivered in and easy way to access and many options to setup to the way I want.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

This is a great app, I had a couple questions and the owner Kartik helped me through to the solutions effortlessly, and within a few minutes. I highly recommend Filemonk Digital Downloads.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2023

Excellent app and support as well, highly recommend A++++ and best of all I got support directly from the owner.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2023

I love this app! It works great. Plus, customer service is top notch. I highly recommend this if you have any digital products you are selling. The free version is even wonderful, but I love the added storage & other perks you get when you get at least the next step up. Either way, this company/app are some of my favorite to work with so far, and I've worked with a lot of apps for my store!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

We are just moving our digital content shop from another platform to Shopify. Since we are a digital-only shop this wouldn't have been possible without Kartiks Filemonk. His support so far has been fast, straight and always practical helping out without hesitation wherever we found limits. The little issues and needs that we have with the App like exporting, sorting and filtering files and products or multi-language will very probably be solved in future updates. Looking forward to see the shop start. Up to now tests have been working out very fine. Thank you Kartik.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Good experience and support. Appreciate the prompt help when reaching out for support. Thank you, and I recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

I'm so impressed with the customer support for this app! I had some difficulty with linking bulk files to products and their different variants and the developer of the app jumped on a live chat (very late in evening his time) to help me step by step with the process to make the linking to different variants and files so much easier and quicker. In moving forward this has saved me so much time and makes the whole set up more streamlined. I'd highly recommend this digital download app for the ease of use and most of all for the quality of support!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2023

Compared about 15 apps and this one is by far the easiest to use and setup. has enough customization for any level and best of all the developer seems to be very responsive. Even the pricing is fair when you take into account how clean and streamlined the interface is. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

Highly recommend this. Karitk is very responsive and really cares about his clients and their experience. The platform is extremely easy to use, and forgiving if you make a mistake. If you need some quick and easy to set up, I recommend this one.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2023

The support answers all questions quickly and clearly. App makes it easy to attach digital files. Recommend!

Store

Beontop

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

I can't say enough great things about the customer support offered by Filemonk! WoW! Every question answered, and every interaction was positive, polite and professional. HIghly recommend using this app! Thank you Filemonk

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

Awesome service, I had a question this morning and tried the live chat not thinking anyone would answer...but they did! Gave me a clear answer and showed me where to find what I needed. Also liked that a tutorial video by the owner helped me update code on my Shopify site to integrate downloads to my customer account. This app is highly recommended by me!

Using app

About 2 months

Total reviews

1

Average rating

5.0