All reviews

Rating Breakdown

  • 5
    94% (353 ratings)
  • 4
    5% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2023

This app is great, much better than the others I've used before. It's easy to attach digital downloads to products, and took me about 15 minutes to set up properly. Kartik was quick to respond to any questions I had and provided excellent support. I would definitely recommend; the free option is also great, when I start making more sales I will likely upgrade. Thanks again Kartik for your help! Great app!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2023

So glad that this was an option. It works as intended. It runs smooth. The developer has easy to follow how-tos for additional tools I was able to install on my site. The developer also responds fast, understands issues and helps problem solve right away. I really recommend using Filemonk.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 8, 2023

great App easy and simple to use highly recommended files insatntly delivered no hassle no fuss exellent

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

Filemonk is the best app I've found from Shopify to automatically deliver digital downloads to my customers. The pricing for each tier is reasonable with plenty of room for my needs on the free option. After testing a couple of other apps from Shopify, I felt that the "download" emails they would send to my customers weren't customizable enough or looked spammy. I like that I can change the button colors and add my logo to each page to customize my customers' experience. In addition to great performance from the app, Kartik (the developer) is AMAZING at customer service. After I reached out to him with a problem, he didn't just fix it for me - he created a whole new feature of the app in less than a day to make that change accessible for me should I want to keep editing it in the future! I've been very pleased with Filemonk so far and would definitely recommend you use it as your digital download delivery system.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

Great, affordable app! Very clear for both the business owner to use as well as for the customer who's buying the digital product. I wanted our customers to only receive 1 email with both the order confirmation and the download button. At first, it wasn't possible to disable the mail sent by Filemonk so I reached out to Kartik. He updated his app in a day, to cater to our needs. On top of that he provided me with a new piece of coding that I could add to the Shopify order confirmation mail which would show an eye catching download button and would get the customer in the Filemonk flow. For someone who's in online business but is not a web developer, this kind of support is GOLD! Thanks Kartik!

Store

Notches

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

Easy to use, clean interface and works like a charm. Support is also great and very responsive! Kartik is always a pleasure to talk to, you can tell he really cares about his customers. Fully recommend this app. The only missing feature I would love to see added would be multilingual support.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

So helpful getting set up - Kartik goes that extra mile. He's always there when I have a question. My download page looks inviting and professional. My digital downloads are not large files, and starting out with my website, free is important!

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2023

App and features are very well done, Kartik helped me out a lot answering my questions. Will probably be our solution for online video stream rental. Thanks!!!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

I am thrilled with the performance of this app, as it perfectly fulfills my requirements. The prompt and outstanding assistance I've consistently received is truly commendable. A big thanks to Kartik!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2023

Filemonk has been the perfect app for handling my digital download sales! It is easy to set up, extremely reliable, and the perfect fit for my digital planners. I highly recommend it!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

super easy to use and the best part is that it's super friendly for those who are just starting out with selling digital items

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2023

Works perfectly, delivers our digital files with no issues. So nice to be able to get started for free, that makes me more than happy to pay for it when we grow and start selling more. Thanks so much for the perfect app!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

Just wanted to thank you for your welcome email and let you know I ended up choosing your app over the others I downloaded. All the info you've provided on all the pages is super helpful. Thanks for everything you're doing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

Has worked great so far! Does everything that it advertises and is super simplistic and intuitive to use.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Best Digital Product App on Shopify, works as expected. The only thing I am missing would be more customization option for the email templates.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Great App! Very intuitive user's interface. Easy to use and the rate is reasonable. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

This app does exactly what I need it to do, and I've always received excellent and timely support. Thank you!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

Fantastic App, does exactly what i need it to do, really fast responses from support requests. Absolutely perfect!!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

Filemonk is the perfect app for selling digital files! It is very user-friendly and easy to navigate. The customer service is great, and Kartik is very kind and responds quickly to any inquiries I have.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

This app has been fantastic so far! Has completely met our needs for Digital Products on our website, and in our case the app is totally free. A huge shoutout to the creator, Kartik, for creating such an awesome service for the Shopify community.

Using app

About 1 month

Total reviews

1

Average rating

5.0