Digital Downloads ‑ Filemonk
Sell digital downloads & digital products in 3 quick steps
Rating
5.0
feedback
387
chart
#447
All reviews
Review RSS Feed
Dec. 19, 2025
Quick support, real human help, issue resolved fast Had an email spam flag blocking orders and they fixed it immediately Super smooth experience
Dec. 17, 2025
Super easy to use and has everything you need to sell digital products quickly and efficiently
Dec. 15, 2025
Very easy set up and no issues with digital downloads! Finally found an app that works flawlessly!
Dec. 11, 2025
Nagaraj was so wonderful. He found what the issues was straight away and fixed it for me. I am very very impressed by the customer service and this experience will make me continue to choose Filemonk I am so happy!
Thank you so much for the kind review! I'm really glad I could quickly identify the issue and help you get the domain setup sorted. It means a lot to hear this experience makes you confident in choosing Filemonk. We’re always here to help! Nagaraj | Technical Support Specialist
Dec. 7, 2025
Nagaraj was very helpful and solved my issue very quickly.
Thank you for the kind review! I'm glad I could quickly resolve the domain issue for you. Happy to hear everything is working well now. We’re always here to help! Nagaraj | Technical Support Specialist
Dec. 6, 2025
Ich hatte ein Problem mit dem Einrichten der Download Seite und habe dem Support geschrieben. Hassan hat mir schnell weiter geholfen und das um 1Uhr nachts. Der Support-Service ist sehr gut!
Vielen Dank für Ihren Erfahrungsbericht! Ich freue mich, dass ich Ihnen bei der Einrichtung unserer App in Ihrem Store helfen konnte. :) Bitte lassen Sie mich wissen, falls Sie weitere Unterstützung bei der Einrichtung unserer App benötigen. Beste Grüße! Hassan Khan | Technischer Support
Dec. 5, 2025
We have just started testing the product. Customer support has been very responsive and helpful for our DKIM settings. Will report later about the overall experience. So far 5 out of 5!
Thank you so much! I’m glad I could help with the DKIM setup and that everything’s been smooth so far. Appreciate you sharing your early experience. If you need help with anything else, please feel free to reach out! Wishing you all the best! -- Khutheja / Technical Support Specialist
Dec. 3, 2025
Feb. 16, 2026
I’m new to Filemonk (and indeed Shopify) and am very impressed with help received from Hassan. I’ve managed to set up the download link on the customer thank you page which is exactly what I wanted. Hassan checked that everything was working ok at his end and I’m no longer confused. Update: had a new query and was helped by Shashi. Very patient. Ultimately this is a great app for sending files I am very happy with it.
Dec. 1, 2025
This has worked well for us. Their support was very helpful with some of the more advantaged features like the DKIM setup for custom emails.
Thank you so much for sharing your experience! I am happy to help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Nov. 29, 2025
Customer Service is top! I ased for a discount to fully test the app longer than the 14 days and they did not hesitate and made sure I was all set. The app is very easy to use, straightforward and clean.
Nov. 25, 2025
Nov. 23, 2025
All right! The best app to sell digital products. The customer services is really good, Nagaraj solved all my questións in really fast.
Nov. 22, 2025
LOVE IT! Thank you for creating this app, it's the best one out there without a doubt.
Nov. 18, 2025
This app has been really solid so far. I like that it combines both licence keys and file downloads, so I don’t need separate tools to manage everything. Being able to send customers straight to a download page from the thank-you page is a nice touch and makes the whole process feel smoother. I was also impressed by how much functionality you get even on the free plan. And when I had a small question, customer support replied quickly and helped me sort it out without any hassle. Overall, it’s a very good app for anyone selling digital products.