Digital Downloads ‑ Filemonk
Sell digital downloads & digital products on Shopify
Rating
4.9
feedback
374
chart
#2,400
All reviews
Rating Breakdown
Review RSS Feed
Aug. 31, 2024
A simple solution to selling digital products on shopify.
Thank you for your review! It’s great to know the Filemonk is helping you easily sell digital products to your customers. If you ever have questions or need support, we’re here for you! :) - Sneha / Merchant Success
Aug. 28, 2024
So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.
Aug. 28, 2024
This is the best digital products app on Shopify. First of all, it's one of the only apps I could find that allows an external link to digital products rather than a downloadable file. My digital products are already hosted online, so there is nothing to download, but Filemonk lets me use the download button as a link. (Other apps always require you to upload a file). The button appears on thank you pages and in an email. And customers can always revisit the order page where their digital products are listed. Perfect. Also, they have excellent support. Sneha and Anaam dealt with all my questions within minutes. At one point I even asked to adjust a feature and it was implemented by the developers the next day. The pricing is affordable and they are generous with discounts. The feature ideas forum tab is a good sign that they listen to feature requests. I highly recommend Filemonk!
Aug. 27, 2024
Prarthana answered my questions and provided me with screenshots to help me do what I need to setup my product correctly. She was patient and was eager to provide me with the information. Great job!
Aug. 25, 2024
This app is very good, I've never had a problem and neither had my clients, also the users support is great!. I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also ...
Thank you for your detailed review! It’s fantastic to hear that Filemonk has been running smoothly for you and your clients. I’m glad I could help with your setup and customize the app to fit your specific needs. Your satisfaction is really important to us, and we're always here to make sure everything works just the way you want it. :) - Sneha / Merchant Success
Aug. 24, 2024
Great app. Very user friendly and delivers files to my customers quickly and efficiently
Thank you for the feedback! We're so glad to hear the app is making things easy for you and getting digital files to your customers smoothly. We wish you the best. If there’s anything else we can do, just let us know! :) - Sneha / Merchant Success
Aug. 23, 2024
Great app, great customer support. love it!!!
Thank you for your review! We’re thrilled that you love the app and our customer support. If you ever need anything, we’re here for you! :) - Sneha / Merchant Success
Aug. 23, 2024
I'm happy with Filemonk, and most happy about the support! Very quick response time, thorough responses, overall very friendly. Highly recommend :)
Thank you so much for your review! We're thrilled to hear that Filemonk is meeting your needs and that our support team could provide the quick and friendly assistance. We wish you the best. We’re here anytime you need us! :) - Sneha / Merchant Success
Aug. 21, 2024
I love it!! It’s great and my customers are happy!!
Hey, there! We're thrilled to hear you love the app and that it’s bringing happiness to your customers! Your excitement makes our day. We wish you the best for your business. We're always here to help! :) - Sneha / Merchant Success
Aug. 20, 2024
Easy to use.
Thanks for the feedback! We're glad to hear you find the app easy to use. We wish you the best. If you need any help or have more feedback, just let us know! :) - Sneha / Merchant Success
Aug. 19, 2024
I had an issue setting up the Dkim autentication and Anaam helped me in the blink of an eye!!!! 10/10 customer support!!! And the app is amazing!!!
Thank you so much for taking the time to write a review. It was my pleasure to help you with the DKIM authentication. I'm so glad that your emails will be sent from your business email now. Best of luck with everything :) -Anaam / Merchant Success Lead
Aug. 16, 2024
Very user friendly. Fantastic tech support.
Thanks for the great review! We're delighted that the app is easy to navigate and that our tech support has made a positive impact. We wish you the best for your business. If you have any more questions or need further assistance, feel free to reach out! - Sneha / Merchant Success
Aug. 13, 2024
Super and easy to use.
Thank you so much for taking the time to write a review. So glad to hear that the app was easy to set up, that's exactly what we aim for :) -Anaam / Merchant Success Lead
Aug. 13, 2024
Great App for creating a links to templates in Canva. It would be even better if the order was automatically marked as fullfilled in shopify. Currently I have to do this manually.
Hi there! Thanks for the feedback, we do have the feature to automatically fulfill orders with digital products on all our paid plans. I've sent you a personal email with all the details :) Please feel free to reach out if you have any questions about this, we're here to help -Anaam / Merchant Success Lead
Aug. 11, 2024
Digital Downloads with Filemonk has supported my business in great ways! It's so easy to use and makes running my business so much smoother! I love this app!
Thank you for your awesome review! We're so happy to hear that Filemonk is making your business run smoother and it's easy to setup and use. It means a lot that you love the app! We're always here to help :) - Sneha / Merchant Success
Aug. 9, 2024
Amazing!
Thanks for your review! We're thrilled that you think Filemonk is amazing! We hope the app meets your expectations and makes it's easier to sell your digital downloads. We're always here to help. :) - Sneha / Merchant Success
Aug. 9, 2024
This app is very good, I've never had a problem and neither had my clients, also the users support is great!
Thanks for the positive feedback! It’s fantastic to hear that both you and your clients have had a smooth experience with the app, and that our support team has been helpful. I wish you the best for your store. Please feel free to reach out for anything else, we're here to help! - Sneha / Merchant Success
Aug. 7, 2024
Fast customer service, and the app is very easy to setup and use!
Thank you so much for taking the time to leave a review. I'm happy to hear that my team was able to help you set up quickly :) Please feel free to reach out for anything else, we're here to help! -Anaam / Merchant Success Lead
Aug. 7, 2024
It's clean and easy to use. I like the UI and the company is responsive. It's my app of choice for digital distribution.
Thanks so much for taking the time to write a review! We're really glad you found our app easy to use. It was great helping you add the download button on the thank you page. We really appreciate you using Filemonk across all your stores! -Anaam / Merchant Success Lead