All reviews

Rating Breakdown

  • 5
    93% (322 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (316)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2025

I've been using the app for a couple of months now and it's worked very well for downloading digital products.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Had a small issue, they fixed it fast. App works smooth now. Thanks!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Good layout and shows a quality service to my consumers. The support system is also very helpful and proactive

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

great! love it

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! It's great to hearing that you're loving Filemonk. I'm glad I could help place a test order on your store to make sure the app is working as expected. Wishing you the best. Please do feel free to reach out anytime! - Sneha / Technical Support Manager

5 / 5 Share

Aug. 21, 2025

Shashi was very helpful and was able to edit my download page to make the font larger (as my brand font was very small). It was done super quickly and Shashi was very friendly. He then helped me again to sort out some technical stuff in the back end.

Store

MedTime

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

LIsten, I didn't get name, though it was right there in the header. But I know that sentient is a keeper. S/he solved my frustion in one sitting. I love the approach to problem solving. I learned a lot more than I had intended. Thank you.

Store

Scire Publishing

Using app

4 days

5 / 5 Share

July 23, 2025

Great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Been using Filemonk for a short period, but the support and the app are outstanding! You cant do anything wrong with this app!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

fast solution and easy communication

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! I'm glad I could provide a quick solution and make the process smooth for you. We are always here to help! Nagaraj | Technical Support Specialist

5 / 5 Share

July 10, 2025

le support client est vraiment bon et de qualité. Merci à Nagaraj pour la solution trouvé en 5 minutes

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

So far so good! Easy process. Once more sales come in, I will upgrade my plan.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2025

Excellent service. 10/10

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2025

The app works perfectly and customer service has been great as well. Thank you!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

Its actually really good!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

I initially had trouble getting my order to link to my product. The support team, specifically Momna, was very quick and helpful. The app itself is a smooth integration. Great tool and service behind it!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

The customer service provided by Hassan was very helpful and done in a timely manner. A pleasant experience. Lesley

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2025

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

I absolutely love using FileMonk for my Shopify store's digital products. It's super easy to manage downloads, and the app just works flawlessly in the background. What truly sets them apart is their support; it's almost instant and always incredibly helpful!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! I'm really glad to hear you're enjoying Filemonk and that managing your digital products has been smooth and hassle-free. It means a lot to know our support has made a difference — we're always here to help whenever you need! Nagaraj | Technical Support Specialist

5 / 5 Share

June 23, 2025

Good app. Simple to use and great customer support. I had the pleasure of working wth Vishu to resolve my issue.

Store

Kozzyco

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your kind words! :) I'm happy to learn that you find the app simple to use. I was glad to help out with your queries and answer your questions. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Filemonk! -Vishu / Senior Technical Support Specialist

5 / 5 Share

June 22, 2025

My issue was user error, but I received a lightning-fast response from Hassan and he was wonderful to work with. Very patient and polite and professional. I recommend this app fully - even for noobies such as myself.

Using app

22 days

Total reviews

4

Average rating

5.0