Digital Downloads ‑ Filemonk
Sell digital downloads & digital products on Shopify
Rating
4.9
feedback
374
chart
#2,400
All reviews
Rating Breakdown
Review RSS Feed
Aug. 5, 2024
i ll recomend it to my frends
Store
My Store
Using app
22 days
Thank you for your review! Awesome to hear you’re recommending us to your friends! We’re thrilled you’ve had a great experience. If you or your friends have any questions or need help, don’t hesitate to reach out—we’re always here for you! :) - Sneha / Merchant Success
Aug. 5, 2024
Tons of customization options for customer views, emails, orders, etc; easy bulk importing of digital files and bulk attachment to products; quick responsiveness by team - really excellent app!
Hi there! Thank you so much for taking the time to write such a kind review, we appreciate it :) Glad to hear that you were able to customize the settings based on your preference. Best of luck with everything. -Anaam / Merchant Success Lead
July 30, 2024
Great app, easy to install and understand. Glad to have an app that can be easily integrated with Thank you page for customers just to download digital products. Support is amazing.
July 29, 2024
Love the app. Does exactly what it says and there's a free plan too. Plus, the support team is super awesome.
July 29, 2024
Everything worked perfectly, thanks to sneha from filemonk team for helping me setup my store.
Store
My Store
Using app
3 months
July 28, 2024
This was my first time setting up to sell a digital product and it was an easy process, which I definitely appreciated. I like that their paid plans are reasonably priced. I had a question and the representative got back to me promptly and was very kind and professional. After I set up my product, I ran a test order and everything went smoothly! I highly recommend the Filemonk app.
July 26, 2024
The support team at Filemonk is really awesome! I needed help setting up and uploading my files and Prarthana was able to assist me within minutes. Greatly appreciate what these guys have to offer, and Thank you so much Prarthana!
Store
My Store
Using app
2 months
July 24, 2024
Excellent App. Does the job as described, reliable. Good support to get up and running.
Thank you so much for taking the time to leave a review :) I'm glad we were able to help you bulk import your digital products and get set up with Filemonk :) We're always here to help, anything you need! -Anaam / Merchant Success Lead
July 23, 2024
Just started using app - customer support is great! Quickly connected to agent and he was absolute rock star - quickly provided all answers and found the best solution. Love using it!
Thank you so much for the review! Glad our team could help you understand the app and that Filemonk is exactly what you're looking for to sell your designed architectural products. We're here to help anytime. We wish you the best for your store. :)
July 19, 2024
I've tried other digital product apps for Shopify, but this one is my favorite. The interface is decently easy to use, and I've had no issues with any of its features. Seems to be doing exactly what it says it'll do. Support is also very responsive and helpful.
July 19, 2024
The customer support for this app is amazing. They responded quickly, were incredibly helpful, and resolved my questions with ease. Their dedication to customer satisfaction is outstanding. Highly recommend! Thanks Shashi & team!
Thank you for your kind words! We're glad to hear our support team could help quickly and effectively. Your satisfaction is our priority. Thanks for recommending us! We wish you the best for your digital sales. :) - Sneha / Merchant Success
July 19, 2024
I haven't launched my store yet, but I do have everything set up with Filemonk. I also have already tested all of the processes and can confirm that they all work smooth. With the $20/m plan (which their great support can get lowered if you are just starting out) you can have your full system for your digital products 100% in your store, with no Filemonk branding on any screens. It is 100% customizable to what you want it to look and feel like. If you're looking to get into the digital product space, and want a reliable app by your side? You found it!
Thank you for your detailed review! We're thrilled to hear that you're happy with Filemonk's setup and our wide range of customization options. It's great to hear that you love having the download page integrated into your store. If you need any further assistance as you launch your store, we're here to help! - Sneha / Merchant Success
July 18, 2024
Very helpful customer service. Pretty easy to manage app!
Thank you for your kind words! We're happy to know that Filemonk is easy to manage and we could help set up the app. We wish you the best for your store. :) - Sneha / Merchant Success
July 17, 2024
Me encanta esta aplicación, soy nueva vendiendo productos digitales y me ayudaron con el early stage program para tener los beneficios de un plan a un menor costo. Todo el proceso para que mis clientes descarguen el archivo es muy fácil y amigable. Estoy muy contenta de haber encontrado esta aplicación