All reviews

Rating Breakdown

  • 5
    93% (2,084 ratings)
  • 4
    4% (98 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    1% (30 ratings)

Reviews with Text

  • 93% (2,095)
Review RSS Feed Review RSS Feed

2 / 5 Share

April 24, 2026

Frustrating to use!

Using app

About 9 hours

Total reviews

1

Average rating

2.0

5 / 5 Share

April 23, 2026

Emma helped fix an issue in real time I thought it was AI she replied so fast but it was a human

Using app

Almost 3 years

Total reviews

11

Average rating

4.6

5 / 5 Share

April 23, 2026

Emma!!!

Using app

27 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2026

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2026

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2026

It's convenient because you can tag customers by linking with Shopify, including registering members and recording their birthdays. The price is also reasonable. Emma kindly explained many things I didn't understand. The support is excellent. === 会員登録や誕生日記載などshopifyと連動して顧客のタグ付けもできるので便利です。価格もお手頃。 エマさんが、いろいろとわからないところを新設に教えてくれました。サポートもすごくいいです。

Store

M-ALL

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

April 22, 2026

Needed help removing a Pro element, Emma responded very quickly and assisted me. The app functionality is great and building out the form is very simple

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

Emma was very helpfull

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 22, 2026

Really helpful chat, and you can do a lot with the free plan. Worth upgrading for the extra features though!

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2026

emma n.1

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2026

The support was very quick and genuinely helped me solve the problem!

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

April 21, 2026

So quick to reply and solved my problem!!!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2026

My experience with Emma was awesome! She immediately found my issue and instead of just taking over and resolving she showed me what was changed so that I will be able to do it in the future without assistance! So happy I installed this app. Great impression at the start!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2026

Very quick support rendered by Emma the moment I opened a ticket, thank you and I appreciate it very much!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2026

Fantastic app for our store with all the features you could need. The support team is responsive and genuinely helpful, especially when it comes to finding solutions beyond the app’s standard functionality.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

Fantastic app! Great fast service as well.

Using app

28 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

April 16, 2026

Product works great for our needs. Had some technical issues come up which is not ideal but the support team is quick to help us get it resolved.

Using app

About 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

April 16, 2026

Great Support Emma 5 Star prompt response

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

Emma was soooooo great!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2026

We experienced a display issue where the form wasn’t showing properly, but Rosie was extremely kind and helpful throughout. Really impressed with the efficient support. Great job, and thank you!

Using app

About 1 year

Total reviews

12

Average rating

5.0