All reviews

Rating Breakdown

  • 5
    93% (2,091 ratings)
  • 4
    4% (98 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    1% (30 ratings)

Reviews with Text

  • 93% (2,100)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2024

We've been using this app with our web store for a couple months and it has been very helpful. The development team has been extremely responsive despite the time zone difference, sometimes sending responses to us on weekends and holidays (don't work too hard you guys!!). We've had no major issues, and the app/devs always seem to have a solution for any problems that have come up. They even wrote some extra code just for us for a specific use case! 10/10.

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 21, 2024

英語ができないため翻訳機能を使いながらの編集や問い合わせとなりますが、今のところ問題無く行えています。 突然問い合わせのメール転送ができなくなるエラーがこれまでに何度が生じているので少し不安は残りますが、迅速かつ親切なサポートのおかげですぐに改善されたので、今後も使用したいと思います。

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 20, 2024

Great at helping and fast

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Always quick to help with needs whether it is my issue or something that needs to be fixed in the app. Really enjoy this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Very useful ...Emma, you are Awesome.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Fantastic app, the customer service is very prompt and efficient. Thank you to Emma who helped us resolve a small integration issue super quickly.

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Customer service is key. Globo never manage to let me down! Thank you Emma and the team for your professionalism and friendly user face.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

The support was very good and they solved the problem quickly. If you have a problem, you will be able to take care of it right away because you will want to use the application in the future.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

Emma さんにご担当いただき、丁寧かつ迅速に問題解決までサポートしていただけました。

Store

PC next

Using app

10 months

Total reviews

2

Average rating

4.5

2 / 5 Share

Feb. 18, 2024

Generally looks powerful on the surface, and lots of options, but the ability to customize the forms is absolutely abysmal. Ended up having to write custom CSS to do something as simple as change the background colors of the text fields. Not to mention support is absolutely terrible - they respond to me at 2am CT, meaning there can be no meaningful dialog. Look elsewhere for a form plugin

Using app

3 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Feb. 16, 2024

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

I just fall in love with it. Thanks a lot guys for this amazing app.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

1年以上前に導入して、久々にフォームの内容を変えようとしたらアプリ内のフォームの編集だけでは更新できなかったためチャットで問い合わせをしたらすぐに解決していただきました。 ありがとうございました。

Store

Dlinks

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Emma, was very helpful in walking me through my issue. She fixed the problem quickly. She's the best!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

In only a couple of days they promptly jumped on my issue. The communication was strong and all done in a timely fashion. Very happy with their customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

The support chat was very fast and effective! Good job!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Very helpful support from Emma who is always ready to assist. Great flexibility within the app that produces a great product for our consumers

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Great support, great app, fast support. Emma is very helpful when I have questions about setting up the app on our website.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

J'ai eu un excellement service, et on a pu m'aider à résoudre mon problème rapidement. On a même répondu à mes messages durant le weekend.

Using app

10 months

Total reviews

12

Average rating

5.0