All reviews

Rating Breakdown

  • 5
    93% (2,014 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (14 ratings)
  • 1
    1% (30 ratings)

Reviews with Text

  • 94% (2,032)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 5, 2024

I had a great experience with their support service, and even with few difficulties I managed to get what I needed.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

1 / 5 Share

June 28, 2024

I've had to update my feedback today. I have been in contact with Support with 30 minute now passed and NO REPONSE. Say's support is online but that is not correct. My resent experience is that a form gets broken and that i ask for assistants, they look into it and say it working fine, i check, and guess what they fix it and say 'How funny, its working'...really come on really? I just tested it 2-3 minutes ago. My issue is related to Customer Sign Up form... In the past 6 days i have NOT gain 1 customer sign up until I looked tested it myself. RESULT: From a business perspective, you know what this means? Lost of customers = Lost of revenue..... They will ask for a postive feedback, just wait and see the APP first over time and you'll change you feedback..... Im now going to change to another APP and they will no longer recieve my money for this APP.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I had a question about building a form with Specific requirements, though I couldn't acheive exactly what I wanted, the team helped to navigate the situation to get the best possible results that I can still work with.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Very good experience ! Thank you to Emma from the Support Team who helped me with my first form ! I recomand +++ the app

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

so good!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Great product and good help from the Team.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

good customer service

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

So far the app is functioning well. I had something I needed help with and Emma from the support team was very thorough and helpful.

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Simple and clear settings. The customer service team are very helpful. Solved a lot of issues we met.

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Emma was great and polite. She listed the type of access required, got in and resolved the issue in less than an hour. Fantastic customer service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

quick response and valuable customer support

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

GREAT

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Form interface is user friendly and does what we expect it to do. One of the best things about this app is that it automatically syncs form customer to be registered as Shopify Customer with all inputs included (if mapped properties match). It saves a lot of time and as a merchant, we can start a email marketing campaign with these form customers right away even they did not sign up on the website. Customer service Emma and Tracy were very helpful to solve any custom code issues I had. Overall very happy with this app.

Store

SOFGEL

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

The service is great. Solved my problem immediately. Emma's service is impressive!

Store

APEXEL

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Excellent app! It was easy to set up, although I did need some assistance. Luckily, Emma from the support team quickly helped me solve the issue. I highly recommend it!

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Its good for use, and their service is very attentive

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Store

Façade

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

They introduced the application and provided immediate assistance in areas that I did not understand. Thanks to their very helpful and prompt support, we were able to use it right away.

Using app

1 day

Total reviews

8

Average rating

4.9

5 / 5 Share

Dec. 20, 2023

Amazing Support! Emma helped us fix issues we had with the theme within minutes! Highly recommended!

Using app

Over 2 years

Total reviews

1

Average rating

5.0