All reviews

Rating Breakdown

  • 5
    93% (2,014 ratings)
  • 4
    4% (97 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (14 ratings)
  • 1
    1% (30 ratings)

Reviews with Text

  • 94% (2,032)
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5 / 5 Share

Oct. 11, 2023

Emma do very well in her customer service work. And I think I will continue to use this app due to their extraordinary service.

Store

Oraimo

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

When a form is submitted, the app creates a new shopify customer, and tags it with a custom tag. thanks for the quick and kind support.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Excellent service. I like it. Emma was wonderful with her assistance.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

We had a little problem with our contact form. We were helped quickly and professionally by Emma from support. Top!

Store

JVC

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 8, 2023

Been using it for a while now and overall it's friendly to newbies like me. The only problem is that in the last few days, I suddenly couldn't receive emails from customers, but Emma, a staff member, helped me solve the problem very quickly. Now I'm going to continue to use PCFB happily.

Store

SEYVUM

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 23, 2025

Had an issue with the storage and Vic has been very helpful. He answered swiftly and helped me free up some space. Keep it up! Thank you

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Top level, I really love to use this app. It's very helpful, it has a lot of customization and the assistance is fast and professional

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

I’ve been having trouble creating my first form, luckily Emma assisted me brilliantly and was extremely kind and helpful! Great app!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Extremely helpful, quick response times and the app is very easy to use. Perfect for what I needed.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

L'application correspond parfaitement à l'annonce. L'app remplissait 90% de mes besoins, et j'ai contacté le support pour essayer de voir s'il était possible de développer des fonctionnalités supplémentaires propres à mes besoins et ainsi atteindre les 100% ! Emma a été d'une grande aide, très réactive et très arrangeante : elle a transmis mes demandes à l'équipe technique qui les a toutes réalisées en à peine une journée. En plus d'être une bonne application de base, j'ai maintenant des formulaires sur-mesure qui font exactement ce dont j'ai besoin. Encore un grand merci à Emma du support et à toute l'équipe !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Fantastic form app. I tried this one after a few others completely failed me, and I was very surprised at how easy it is to set up. The free version is fully functioning and works perfectly. Emma at support was super-helpful when I reached out and asked for the form to be styled to match my site. Now it looks great too! I highly recommend this app over any of the other form apps.

Using app

About 10 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

May 20, 2024

Fantastic app and support!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Great app! Great support! I am using the free version and I've only had to contact their team once for an issue with my emails. They jumped on it right away and fixed the same day. Thank you support team! I highly recommend to anyone needing forms for their website!

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Very good application and with fast and efficient assistance.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

OK, I haven't fully tested the app yet. But I must say that the support has been astonishing so far. Emma has been quick in understanding my questions, and precise in her anwers. Apart from this also super-friendly! Thank you!

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Their customer support was great at helping me identify and resolve an issue I was having with the app. They were respectful, helpful, and timely

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Great app to build forms. Easy to use and well working. Great support team, especially Emma.

Using app

1 day

Total reviews

14

Average rating

4.7

5 / 5 Share

Sept. 28, 2023

Emma was very helpful and fixed my issue right away!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

I just got this app so just in the beginning phases of testing it out but Emma was the best support helper ever with getting the form on my site & customizing it for me. From what I see this form will do everything I need it to, & it looks amazing! Love!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

These forms have proven to be highly effective in fulfilling our specific operational requirements. They have played a pivotal role in streamlining our returns and replacement procedures. The exceptional level of customer service accompanying this product further enhances its value. The inclusion of a chat support feature is a significant advantage, providing invaluable assistance. Undoubtedly, this form builder application stands out as the premier choice on Shopify and represents an excellent return on investment.

Using app

3 months

Total reviews

3

Average rating

5.0