Rise Gift Cards & Store Credit
All reviews
Quick, effective and easy to use! Very friendly, timely and helpful support! We used Rise to integrate gift cards from Squarespace and Square and it worked seamlessly to transfer all of them, in one upload, to Shopify! Amazing!
Thank you for this amazing feedback! We are delighted to know that you received immediate assistance from our Support Team and found our app useful and easy to use. Please feel free to reach out should you need further help with anything :)
We use the gift card and referral program currently. Easy set up on the backend. Great customer service!
Thank you so much for taking the time to leave us this amazing review. If you need help with anything, please do not hesitate to reach out!
Easy to use APP for Customer Rewards. Very prompt support by Itay. Easily configurable rewards workflow. Schedule and Send Gift Cards directly to recipients. Rewards are credited as gift cards and not as discount codes i.e. Single code per customer.
Thank you so much for this awesome feedback! The team is motivated by these wonderful comments and we promise to keep working day by day to optimize our products and services. Cheers!
Great customer service. Quick response time and fixed my issue immediately. Thank you Pauline again!
Thank you for your review! We're very happy to hear you're satisfied with our service and will be happy to assist, should anything else come up.
This is by far the best gift card app on shopify. Not only does it integrate beautifully (and easily) with your site, the functionality is so great for my customers who use it. The customer service is amazing too!
Thank you for this amazing review! Glad to hear that you are liking our features. This type of feedback motivates us to keep moving forward, to make our app as best as possible.
The support team is helpful, knowledgeable, and responsive. App is easy to use and to manage. Great experience so far
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
We use this app to reward loyal customers with a percentage back as store credit on products purchased as well as a referral system to help onboard new customers. The app is easy to use and set up and provides great value for our company. We would recommend this app to anyone looking to create a loyalty scheme within their site
Hi there, Thank you so much for this amazing feedback! We are delighted to know that our app provides great value for your company. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)
Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week. Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...
Thank you so much for your review! We are pleased to know that you have received immediate assistance from the team.:)
Great Customer Service! They were very responsive and continued to respond to all my questions during the implementation process. Dana was so helpful during the implementation process! We are so happy to work with Rise. AI
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!
So far we love the app! It has improved our customers experience by giving them the flexibility to automatically send the gift card on scheduled dates and write a personal message. We are now exploring their loyalty and promotional functions like sending BOGO gift cards. Customer service chat has been quick to answer and they understand their product well.
Hi there, we are delighted to know that you are loving the app! Our team is motivated by this incredible encouragement to keep moving forward, to make our app as best as possible for merchants like you. Thank you!
This app has been super user friendly and with and the support staff it has been a breeze. I can not thank Pauline enough for answering my thousands of questions in the transfer process! She has made this so easy!
Thank you! We are happy to know that you received immediate assistance by our Support Team. Please feel free to reach out should you need further help with anything :)
Easy to use, good support! When I had a problem they were quick to answer my questions and assist me in a timely manner.
Hi there! We are glad that you find it easy to use our app. If you need further assistance with anything, please do not hesitate to reach out. Cheers!
Powerful, packed-with-features rewards app with a super responsive customer service team. Integrates well with Shopify.
Thank you so much for your review! We are pleased to know that you have received immediate assistance from the team.:)
Great, fast customer service. They responded, within one minute! Eddie solved my problem right away, and was super nice, and relatable! A pleasure to work with!
We're glad to know that you had a positive experience! Should you require assistance with anything in the future, our friendly support team would be ready to help! :)
Since speaking with the Rise AI team I have reviewed and updated my original review of 1 star to 5 stars. The customer services and care of both Hila and Itay was 100% spot on and they deserve the 5 stars for that alone. I was originally disgruntled with the service and costs, but Rise AI swiftly resolved this for us and have gone above and beyond. It is refreshing to see this and it certainly has changed my opinion of them. I highly recommend the company based on their customer care.
Thank you so much for your feedback. Customer Service is our number 1 priority and we are glad we could fix your experience. We hope to continue providing you the best experience possible :)
Fairly new to this app but the staff are fabulous. This app does a ton and it takes some time to figure it all out. Appreciate that the staff (specially John) have been very supportive on getting us setup.
Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance. Hit us up if you need help with anything else. :)
John's clear instruction on how to edit our gift cards was very helpful. Thank you so much for your assistance on this!
Thank you for your awesome review! We're glad to know that you received a great customer service from John! If anything else comes up, please do not hesitate to let us know.
Great app and very helpful support team! Every time I contact them with questions, they always answer really quickly and provide the help I need!
Thank you for the great review and for acknowledging our Customer Support's prompt responses! We're here if you need further assistance on anything else! :)
I recently had some issues logging in and their support staff was very helpful and friendly throughout the whole process. We fixed the issue before it because a problem for my staff.
Thank you for your positive feedback, happy the issue was resolved :) We're always happy to assist, don't hesitate to reach out again if you have any other questions!
We love the App, so far very easy to integrate. We had a couple of questions and John and Pauline helped us a lot. They were very responsive and patient during the process.
Thank you for your review :) It's good to know you've had an easy integration experience. John, Pauline, and the rest of the team will be happy to assist further if any other questions come up!
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