Rise Gift Cards & Store Credit for Shopify

Rise Gift Cards & Store Credit

Store Credit Wallet for Cashback, Loyalty, Rewards & Refunds
Rating
4.8
Feedback
739
Reviews
Chart
#792
Shopify

All reviews

5 / 5 Share
April 6, 2022

Powerful, packed-with-features rewards app with a super responsive customer service team. Integrates well with Shopify.

Store Using app Total reviews Average rating
0y1 Jewelry Studio 2 months 1 5.0
Developer Reply

Thank you so much for your review! We are pleased to know that you have received immediate assistance from the team.:)

5 / 5 Share
April 5, 2022

Great, fast customer service. They responded, within one minute! Eddie solved my problem right away, and was super nice, and relatable! A pleasure to work with!

Store Using app Total reviews Average rating
Elemeno Baby Over 1 year 3 5.0
Developer Reply

We're glad to know that you had a positive experience! Should you require assistance with anything in the future, our friendly support team would be ready to help! :)

5 / 5 Share
April 5, 2022

Since speaking with the Rise AI team I have reviewed and updated my original review of 1 star to 5 stars. The customer services and care of both Hila and Itay was 100% spot on and they deserve the 5 stars for that alone. I was originally disgruntled with the service and costs, but Rise AI swiftly resolved this for us and have gone above and beyond. It is refreshing to see this and it certainly has changed my opinion of them. I highly recommend the company based on their customer care.

Store Using app Total reviews Average rating
Reverse Life 4 months 5 5.0
Developer Reply

Thank you so much for your feedback. Customer Service is our number 1 priority and we are glad we could fix your experience. We hope to continue providing you the best experience possible :)

5 / 5 Share
April 2, 2022

Fairly new to this app but the staff are fabulous. This app does a ton and it takes some time to figure it all out. Appreciate that the staff (specially John) have been very supportive on getting us setup.

Store Using app Total reviews Average rating
Rebellious Unicorns 3 days 13 2.9
Developer Reply

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance. Hit us up if you need help with anything else. :)

5 / 5 Share
March 31, 2022

John's clear instruction on how to edit our gift cards was very helpful. Thank you so much for your assistance on this!

Store Using app Total reviews Average rating
Lulu and Georgia Over 1 year 4 5.0
Developer Reply

Thank you for your awesome review! We're glad to know that you received a great customer service from John! If anything else comes up, please do not hesitate to let us know.

5 / 5 Share
March 31, 2022

Great app and very helpful support team! Every time I contact them with questions, they always answer really quickly and provide the help I need!

Store Using app Total reviews Average rating
Potomac River Running 2 months 1 5.0
Developer Reply

Thank you for the great review and for acknowledging our Customer Support's prompt responses! We're here if you need further assistance on anything else! :)

5 / 5 Share
March 29, 2022

I recently had some issues logging in and their support staff was very helpful and friendly throughout the whole process. We fixed the issue before it because a problem for my staff.

Store Using app Total reviews Average rating
HEIRESS BEVERLY HILLS Almost 2 years 3 5.0
Developer Reply

Thank you for your positive feedback, happy the issue was resolved :) We're always happy to assist, don't hesitate to reach out again if you have any other questions!

5 / 5 Share
March 22, 2022

We love the App, so far very easy to integrate. We had a couple of questions and John and Pauline helped us a lot. They were very responsive and patient during the process.

Store Using app Total reviews Average rating
Studio Malek 7 days 6 5.0
Developer Reply

Thank you for your review :) It's good to know you've had an easy integration experience. John, Pauline, and the rest of the team will be happy to assist further if any other questions come up!

5 / 5 Share
March 15, 2022

Great app for loyalty and gift cards. Been using Rise for over 6 months now and it's really helped us to grow a loyalty program and it link that in with gift cards and referrals. Highly recommended with very quick support.

Store Using app Total reviews Average rating
Horsham Coffee Roaster About 1 year 16 5.0
Developer Reply

Thank you very much :) It's great to hear you've managed to utilize Rise for your business growth!

5 / 5 Share
March 11, 2022

Great App great Service! Thank you John from Rise.ai for sorting out the billing misunderstanding so quickly.

Store Using app Total reviews Average rating
SPRU Live Spirulina 8 days 9 3.8
Developer Reply

Hi there, thank you for you your feedback and we're happy you love the app! Please reach out to us at any time if there is anything else we can assist you with.

5 / 5 Share
March 10, 2022

Building loyalty program never been easier! The best part is the customer service team that is always be there to make sure all issues are resolved quickly.

Store Using app Total reviews Average rating
Isabelle Moon Over 1 year 5 5.0
Developer Reply

Thank you for this amazing feedback! We are delighted to know that you are finding it easy to setup your Loyalty Program.

4 / 5 Share
March 9, 2022

I had sent in a 1 star review because they had charged my card a huge overcharge fee. I am amending that review now because Rise made things right and fixed the situation, giving me a plan that works with my business though is not an advertised plan. I did not understand that Rise takes a cut of EVERY order that comes through your Shopify, regardless if it is through your online store or your POS system in your brick and mortar stores. We are a coffee shop so as you can guess we have thousands of orders come through a month. Giving Rise a cut of every drink we make in our cafes would not be sustainable. If you are food and bev store like us or have a store with many small transactions a month I suggest you talk to Rise directly on a plan that would fit.

Store Using app Total reviews Average rating
Drum Coffee About 1 month 4 4.8
Developer Reply

Hi there, We thank you for your effort in providing an honest review. In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)

5 / 5 Share
March 9, 2022

The Rise.ai app works really well for our customers. We've receive positive feedback for our Rewards program and it definitely give us an edge. Also, the service is excellent. Very responsive with any issues that crop up. We like especially that it increases our customer loyalty, which, in a niche market like ours, is everything.

Store Using app Total reviews Average rating
Babarolo Weinhandel GmbH 6 months 4 4.8
Developer Reply

Hi there, Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

4 / 5 Share
March 2, 2022

I downloaded the app to use as our loyalty program and had it set up and running in less than hour. Easy to customize and I like the features available. Looks like it has everything we need.

Store Using app Total reviews Average rating
Amy Head Cosmetics About 3 hours 1 4.0
Developer Reply

Hi there, Glad to hear that you are liking our features! This type of feedback motivates us to keep moving forward, to make our app as best as possible. Thank you so much!

5 / 5 Share
Feb. 25, 2022

Such an easy app to use, any questions I had were answered almost immediately by the team. Great service all round

Store Using app Total reviews Average rating
SiSú Over 1 year 1 5.0
Developer Reply

Hi there, We're glad that your questions were answered by our support team in a timely manner. If there's anyting else that you need, please do not hesitate to reach out. Thank you so much!

5 / 5 Share
Feb. 23, 2022

Amazing app and amazing service! It's not cheaper but it is very well done! Also the assistance is very efficent.

Store Using app Total reviews Average rating
Threeface About 1 month 11 5.0
Developer Reply

Hello! Thank you for the amazing review and for acknowledging our Support Team's efficient customer service! Your feedback is very much appreciated! :)

5 / 5 Share
Feb. 22, 2022

Rise have a chat with a good support on real time.................................................................... :)

Store Using app Total reviews Average rating
forceofnaturemeats 8 months 1 5.0
Developer Reply

Hi there, Thank you for the great review and for acknowledging our Customer Support's prompt responses! We're here if you need further assistance on anything else! :)

5 / 5 Share
Feb. 22, 2022

The app is working perfectly for our business needs. It's already helped increase purchasing from our repeat customers. I've always found the team to be incredibly helpful too. Would definitely recommend.

Store Using app Total reviews Average rating
Trollbeads 6 months 3 5.0
Developer Reply

Hi there, Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!

5 / 5 Share
Feb. 17, 2022

This app is awesome! I like that it offers cash rewards instead of points. Customers love it because they see an immediate savings. They are extremely helpful and thorough. All my questions were answered promptly by Eddie and I highly recommend using this app.

Store Using app Total reviews Average rating
Diamond Painting Shoppe 3 months 8 5.0
Developer Reply

Hi there, Thank you for the awesome review and for acknowledging Eddie's prompt customer support! We are glad that your customers love the store credit rewards!

5 / 5 Share
Feb. 6, 2022

I had a couple of questions shortly after installing the app and received prompt response and resolution. I've had the app a few days, but so far am very pleased. Italy was very helpful.

Store Using app Total reviews Average rating
Up Higher Apparel 5 days 2 5.0
Developer Reply

Hi there, Thank you for the great review and for acknowledging our Customer Support's prompt responses! We're here if you need further assistance on anything else! :)

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