Rise Gift Cards & Store Credit

The customer service with this app is fantastic. I have a had a couple unique issues with installing and using the app properly and the entire Rise team has been very helpful and great on following up.

Recommended! Eddie is really fast to respond to any questions and is very helpful. Using this app makes it much easier to sell gift cards online and process store credits with Shopify POS.

The app itself is very easy to implement. The set-up of the various types of emails and programs is not hard, but not totally easy either. It takes time but the end result is very good. Where this group excels is the customer service. When I do have a question or don't know how to do something, I just send a chat and they are quick to respond. They are extremely helpful and thorough. I enjoy working with them!

Every time I ask Rise what I consider a "dumb" question, they're unfailingly helpful. Pauline is particularly awesome!

Juno helped me for a lengthy time and was very helpful with my issue. She was also very prompt in responding. Thank you

This app is awesome! It has a great interface and setup is easy. All my questions were answered promptly by Pauline and I highly recommend using this app.

So far so good. Great support. Using this as a rewards system and also gift cards. Looks great, very customisable and hoping it will increase our referrals also.

I really enjoy using the app, exceptional customer service team, responds quickly and solves any problem that may have been. Easy and convenient to use and understand.

The customer service is excellent. Really fast response time. Eddie did a fantastic job helping with a minor issue I was having.

App does it says it will do. Hats off to the excellent and responsive support. Even on new years day! Highly recommended

Rise has made us a better, more reputable business since we introduced it to our customers. Service and troubleshooting from the team has been amazing too.

Rise.ai has saved us a massive amount of time and resources with their intuitive approach to managing giftcards, making integrating with an existing store incredibly quick and easy. On top of the fantastic product, the team behind the app is equally as great. We have a custom theme that made the integration slightly more hands-on, however, the issue was promptly sorted out by John and Hila and allowed us to begin selling giftcards onsite far quicker than if we had chosen any other route. We would definitely recommend this app for anyone looking for an online giftcard solution

I think it's pretty good. Seems to work pretty well and integrates fairly seamlessly. Great customer service

really good app, great customer service support! Would recommend to others, brilliant service and excellent service

We use this to provide gift cards for our customers, it gets the job done. It's unfortuante we are not able to see more recipient information or delivery information. It would be nice if there was an option to schedule a delivery of a gift card to send manually in case a customer sends it to the wrong email and wants to send it to the correct one at a certain time. John was my support contact and he was very helpful and responded quickly. Thank you John, you helped all that you could and was very kind to talk to!

This is an incredible app and the customer service is amazing, anytime we have a question they are here to help us- incredible team of people!

I love my gift card! I was able to brand it to my store and the ease of use is amazing. My customers love giving and receiving them. Customer service has always been A1 on the rare occasions that I've had to contact them. I recommend using Rise.ai!

Review for gift card features only - This app from what I have seen is the best solution for gift cards on Shopify. Ability for customer to send directly to recipient (instead of sending to themselves) at checkout is key, and for some insane reason missing from Shopify. Some nice advanced features, particularly the ability to schedule the send date of the card, which is fantastic. And support was great! I had an issue with my POS / web API deleting the gift card and their support team hung with me for weeks trying to help figure it out. Highly recommend this app, especially after looking at some of the alternatives.

Best technical assistance ...........................................................................

Everyone I have dealt with, John, Hila and Eddie have been great to communicate with and a great help! Thank you!