Rise Gift Cards & Store Credit for Shopify

Rise Gift Cards & Store Credit

Store Credit Wallet for Cashback, Loyalty, Rewards & Refunds
Rating
4.8
Feedback
739
Reviews
Chart
#580
Shopify

All reviews

5 / 5 Share
Dec. 16, 2021

Very good app, does what we need and helps automize the entire gifting process. The support is also quick to respond and very helpful.

Store Using app Total reviews Average rating
The Sip Society 10 months 2 3.0
Developer Reply

Hi there, We appreciate you taking the time to review our app :) We are glad that we could help you with automating the gift card process and that you've had a positive experience with our support team.

5 / 5 Share
Jan. 25, 2022

We've been able to customize the experience to fit our brand, and the Rise.ai team has been really helpful with integration support. Recently we needed help with promoting the "send as a gift" button and Eddie stepped right in and sorted us out!

Store Using app Total reviews Average rating
The Modern Aviator 2 months 1 5.0
Developer Reply

Thank you for reviewing our app! Glad we could help with setting up your integration and that you've set up a customized gifting experience to match your branding.

5 / 5 Share
Dec. 13, 2021

We just started using this app to manage our gift cards and loyalty program. The gift card setup is easy and quick, customers appreciate having a choice of gift cards designs and sending them directly to the recipient immediately or scheduling for later. The loyalty program took a bit more effort for us to grasp and implement because we migrated from a points system and Rise loyalty program works on store credits. The most amazing feature of this app is their excellent customer support - we've had multiple questions during migration and setup that were answered quickly and helped us understand the system. The support team is very helpful and patient with questions :-) Our Rise loyalty program will go live in a few days and I hope our customers will appreciate the simplicity and better user experience than the points collecting & redeeming option.

Store Using app Total reviews Average rating
Axis Tango About 1 month 9 5.0
Developer Reply

Hi there, Thank you for taking the time to write such a detailed review :) We are so pleased that our customer support team could help you migrate from another loyalty program to Rise. Looking forward to great results! If there's anything else we can help with, please let us know!

5 / 5 Share
Dec. 11, 2021

Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.

Store Using app Total reviews Average rating
A New Conception About 3 years 1 5.0
Developer Reply

Hello! Thank you for the amazing review and for acknowledging our Support Team's efficient customer service! Your feedback is very much appreciated! :)

5 / 5 Share
Dec. 9, 2021

This app helped me provide a better customer experience to our shoppers by providing an easy, customizable gift card option on our website. Our customers like choosing from the several different gift card designs offered and being able to schedule when they want their gift card sent. This app helps elevate your gift card game, making it a win for your website and your customer. Speaking of a great customer experience...I couldn't have asked for better customer support from the team at Rise. Anytime I had a question regarding functionality or a tweak I wanted to make on the back end, I received an immediate response. The team is amazing and answered every question I had in a super timely manner!

Store Using app Total reviews Average rating
Bridgewater Candle Company About 2 months 6 5.0
Developer Reply

Hi there, Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you. Again, thank you so much!

5 / 5 Share
Dec. 9, 2021

Excellent customer service! Responsive and helpful. The app provides the opportunity to customize your gift cards. 5/5

Store Using app Total reviews Average rating
STRIKE MVMNT 12 months 1 5.0
Developer Reply

Hi there, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

5 / 5 Share
Dec. 8, 2021

We're LOVING this app so far. The opportunity to have custom branded graphics, for customers to be able to send, schedule, or print gift cards, and for us to finally be able to run BOGO promotions on multiple tiers of gift cards is great. Not to mention their customer support chat peeps are SO NICE and helpful. 10/10 worth giving this app a go!

Store Using app Total reviews Average rating
INK+ALLOY About 2 months 3 4.0
Developer Reply

Hi there, Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share
Dec. 8, 2021

Very helpful!!! Eddie Cris Duran was super efficient and he fixed my issue in a timely manner. The app has helped us so much provide a new experience for our customers.

Store Using app Total reviews Average rating
Developer Reply

Hi there, Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner. We're here if you need further assistance on anything else! :)

4 / 5 Share
Dec. 6, 2021

I have only just installed the app and am in the process of configuring it. I like what I've seen so far, but I'm only just now getting into it. I asked Support to remove the "Add To Cart" button from the Gift Card product and Eddie did that within a couple of minutes of my request. That was very fast support! I look forward to enabling other elements of the app as I learn more about them. I plan on updating my rating after getting a chance to use it for a bit. Our store is not live yet though so that may take a few weeks.

Store Using app Total reviews Average rating
I Have a Bean About 4 hours 6 4.3
Developer Reply

Thank you for writing a review and highlighting your positive experience with the set up process so far, especially due to Eddie's support. There are a lot of features to activate so please feel free to reach out to our team with any more questions. We look forward to seeing your store post-launch!

5 / 5 Share
Dec. 6, 2021

Eddie was super helpful and quick to respond in answering our questions with the app. The rise.ai gift card is user friendly and looks great!

Store Using app Total reviews Average rating
The CF Company Store About 2 months 3 5.0
Developer Reply

Hi there, Thank you for taking the time to write a review and acknowledging Eddie's fast customer support! We are pleased to hear that you and your users are having a great experience with the Rise gift card. All the best

5 / 5 Share
Dec. 1, 2021

I love working with the Rise team. They're response time is faster then light and they are always there to solve any issue that arises. Pauline has helped me on countless occasions and is always so informative and super friendly! Even when Rise is experiencing technical difficulties, the team is quick to respond and update! 10/10 would recommend working with this AMAZING team. Thanks again for everything! Riley @ GoJava

Store Using app Total reviews Average rating
GoJava Werk Perks 9 months 1 5.0
Developer Reply

Hey Riley! We are so pleased to hear how happy you are with our service (especially with Pauline's support) and our app. Thank you for taking the time to write such a glowing review!

5 / 5 Share
Oct. 18, 2022

Updating my review: they heard the feedback about overbranding their logo all over everything and changed this! I do think this is the best software on the market for loyalty + store credits etc, good functions and it's a comprehensive suite.

Store Using app Total reviews Average rating
Yogo About 2 months 32 3.3
Developer Reply

Hi there, We're sorry that you didn't have the best possible customer experience. Hila from our team has tried to be in touch with you directly to clarify how our plans work and what is included. We do offer a 7-day free trial and we offer both monthly or annual subscription options :) Full pricing details can be viewed here: https://rise.ai/pricing I see that you've uninstalled and re-installed a couple of times which may have prevented the trial from being applied. We can help with this! Regarding whitelabeling/Rise logo, our Pro plan is $159.99 or $199.99 per month (depending which plan you select) which allows for the Rise.ai logo to be removed from all assets. Our Premium plan is $479.99 or $499.99 per month and includes removing the Rise logo from all emails. Please be in touch with Hila or reach out to us at [email protected] so we can clarify everything. All the best

5 / 5 Share
Nov. 29, 2021

App works great for gift cards and store credit! Easy to use. Customer service team is also very responsive and helpful. Shout out to Pauline for the great customer support!!

Store Using app Total reviews Average rating
Naternal Over 1 year 7 4.9
Developer Reply

Thank you for the review! Glad to hear everything is easy to use and you received great customer support from Pauline and the team :)

5 / 5 Share
Nov. 29, 2021

Specifically, Pauline was amazing today! I had a rush job and needed to delete the ADD TO CART button because my clients were confused. We now only have a SEND AS GIFT button and that works better. Thank you Pauline! Richard

Store Using app Total reviews Average rating
Hi BEAUTIFUL YOU 7 months 4 5.0
Developer Reply

Hi Richard, Thank you for the wonderful review, and for giving a shoutout to Pauline for her support! We're glad that you now only have the 'send as a gift' button appearing on the page so that your customers make the most of the gifting experience. Have a great day!

5 / 5 Share
Nov. 29, 2021

The setup is super easy and the team is always on hand to help, we had a lot of questions and they worked with us to find solutions quickly and effectivly! If you're looking for a great gift card app I would recommend Rise.ai.

Store Using app Total reviews Average rating
Olivia von Halle UK 3 months 2 5.0
Developer Reply

Thank you for your review! We work hard to make the setup process intuitive and easy, so we're glad this is the experience you had. Our customer support team would be happy to help with any other questions!

5 / 5 Share
Nov. 27, 2021

Great App with multiple options and very responsive and helpful stuff support!Great customer service overall.

Store Using app Total reviews Average rating
beautycollection.gr 6 days 4 5.0
Developer Reply

Hi there :) Thank you for the review. We are so pleased to hear you had a great customer experience. If you need any further assistance with setting up the features and all the options we offer, please let us know.

5 / 5 Share
Nov. 25, 2021

Very useful service from Pauline- Thank you so much for your quick help with a glitch I was having! Thank you, Jess

Store Using app Total reviews Average rating
Wild Nutrition 12 months 4 5.0
Developer Reply

Hi Jess, Thank you very much for the review and for acknowledging Pauline's prompt customer support! Have a wonderful day :)

5 / 5 Share
Dec. 9, 2021

Eddie was very prompt in not only answering my questions but also executing a solution for my website.

Store Using app Total reviews Average rating
Milk Makeup 4 months 4 5.0
Developer Reply

Hi there, We greatly appreciate the review. Patience is key when it comes to setting up a new app, and we're glad that Eddie was able to help you! Reach out to us if you have any other questions :)

5 / 5 Share
Nov. 30, 2021

Have been using the app for 2 months now and we love it. Easy to use and customer support is excellent. We use the gift card and rewards program.

Store Using app Total reviews Average rating
Farmhouse Fresh 8 months 7 5.0
Developer Reply

Thank you for the wonderful review! We are pleased to hear you are using both our loyalty and gift card program. If you have any additional questions, please reach out to us. All the best!

5 / 5 Share
Nov. 19, 2021

Eddie on the Rise team was phenomenal to work with! He was super helpful and responded quickly. This is our first time launching an online rewards program and I am so happy we chose rise!

Store Using app Total reviews Average rating
Sift Dessert Bar 14 days 2 5.0
Developer Reply

Wow! Thank you for acknowledging Eddie's customer support. We are pleased Eddie helped make your first time launching a rewards program a positive experience. Reach out with any questions :)

Previous Page 16 of 37 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.