Rise Gift Cards & Store Credit
All reviews
Review RSS feed
I have only just installed the app and am in the process of configuring it. I like what I've seen so far, but I'm only just now getting into it. I asked Support to remove the "Add To Cart" button from the Gift Card product and Eddie did that within a couple of minutes of my request. That was very fast support! I look forward to enabling other elements of the app as I learn more about them. I plan on updating my rating after getting a chance to use it for a bit. Our store is not live yet though so that may take a few weeks.
Thank you for writing a review and highlighting your positive experience with the set up process so far, especially due to Eddie's support. There are a lot of features to activate so please feel free to reach out to our team with any more questions. We look forward to seeing your store post-launch!
Eddie was super helpful and quick to respond in answering our questions with the app. The rise.ai gift card is user friendly and looks great!
Hi there, Thank you for taking the time to write a review and acknowledging Eddie's fast customer support! We are pleased to hear that you and your users are having a great experience with the Rise gift card. All the best
I love working with the Rise team. They're response time is faster then light and they are always there to solve any issue that arises. Pauline has helped me on countless occasions and is always so informative and super friendly! Even when Rise is experiencing technical difficulties, the team is quick to respond and update! 10/10 would recommend working with this AMAZING team. Thanks again for everything! Riley @ GoJava
Hey Riley! We are so pleased to hear how happy you are with our service (especially with Pauline's support) and our app. Thank you for taking the time to write such a glowing review!
App works great for gift cards and store credit! Easy to use. Customer service team is also very responsive and helpful. Shout out to Pauline for the great customer support!!
Thank you for the review! Glad to hear everything is easy to use and you received great customer support from Pauline and the team :)
Specifically, Pauline was amazing today! I had a rush job and needed to delete the ADD TO CART button because my clients were confused. We now only have a SEND AS GIFT button and that works better. Thank you Pauline! Richard
Hi Richard, Thank you for the wonderful review, and for giving a shoutout to Pauline for her support! We're glad that you now only have the 'send as a gift' button appearing on the page so that your customers make the most of the gifting experience. Have a great day!
The setup is super easy and the team is always on hand to help, we had a lot of questions and they worked with us to find solutions quickly and effectivly! If you're looking for a great gift card app I would recommend Rise.ai.
Thank you for your review! We work hard to make the setup process intuitive and easy, so we're glad this is the experience you had. Our customer support team would be happy to help with any other questions!
Great App with multiple options and very responsive and helpful stuff support!Great customer service overall.
Hi there :) Thank you for the review. We are so pleased to hear you had a great customer experience. If you need any further assistance with setting up the features and all the options we offer, please let us know.
Very useful service from Pauline- Thank you so much for your quick help with a glitch I was having! Thank you, Jess
Hi Jess, Thank you very much for the review and for acknowledging Pauline's prompt customer support! Have a wonderful day :)
Eddie was very prompt in not only answering my questions but also executing a solution for my website.
Hi there, We greatly appreciate the review. Patience is key when it comes to setting up a new app, and we're glad that Eddie was able to help you! Reach out to us if you have any other questions :)
Have been using the app for 2 months now and we love it. Easy to use and customer support is excellent. We use the gift card and rewards program.
Thank you for the wonderful review! We are pleased to hear you are using both our loyalty and gift card program. If you have any additional questions, please reach out to us. All the best!
Eddie on the Rise team was phenomenal to work with! He was super helpful and responded quickly. This is our first time launching an online rewards program and I am so happy we chose rise!
Wow! Thank you for acknowledging Eddie's customer support. We are pleased Eddie helped make your first time launching a rewards program a positive experience. Reach out with any questions :)
We just got it, but so far it has been really easy to use and set up. I also ran into an issue and was able to get it resolved quickly with their support team. Also - SUPER NICE! Pauline helped me out and it was a really great experience! Excited to keep working with their team and this product!
Thank you for the review. We are glad you had a great customer support experience with Pauline and the entire team! Thanks for choosing Rise!
Rise.ai has taken our virtual gift card experience to the next level! We're able to offer customizable experiences to our users in a lightweight, easy to manage way for the business. The virtual gift card has been such a big success for our various brands, we're looking forward to expanding into the store credit features that rise.ai offers.
You have summed up exactly what our goals are for our customers :) Thank you for taking the time to write a review and for sharing your success with our gift card program! Looking forward to seeing more great results with the loyalty/store credit program. Let us know if there's anything else we can help with!
Has a ton of great functionality, I love the quick / fast live chat customer support as well (shoutout to John for being helpful)
Appreciate the review! We're glad John was helpful. Please reach out to us if there's anything else we can assist with. Have a great day
I've used this app for gift cards and rewards - it's early days however the team have been quick to respond to any questions I've had.
Thank you for the review :) Even from the start, we are looking forward to seeing great results for your business. Please reach out to us with any questions or to get some tips for launching a new rewards and gift card program.
We use a lot of gift cards which works great with Rise.ai but the work flow feature is a game changer for us. And support is very responsive and helpful.
We are so pleased to hear that our loyalty flows are a game changer for you (as well as the gift cards)! Thank you very much for the review. Please reach out if there's anything else we can help with.
Great app, I love its features! I can modify the design of the gift cards without having to code. It has many options to choose from.
Thank you for the review! We designed our app so that you can customize the gifting experience (and loyalty) without any coding/dev work - we are glad this works well for you :) Please let us know if we can help with any questions.
So far the service and functionality have been great! It defininitely takes a while to set up and customize but worth it if you're going to use it a lot.
Hi there, We greatly appreciate your review :) If there's anything else we can assist with, please let us know.
Perfect app!! I needed this type of app to boost our AOV and to give added value to our customers, the gift card and loyalty program features did the job. Integration is simple and their tech support is quick to help when needed. Highly recommended!
Hi there, we are very pleased that our gift card and loyalty features have ticked all the boxes for you - thank you for the review! As always, we are available to answer any questions.
Great support from their customer support team. Excited to see how our new loyalty and gift card program will perform!
Thank you very much for the review. We are looking forward to seeing great results! If you need any additional assistance, you know where to reach us :)
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.