Rise Gift Cards & Store Credit

We just got it, but so far it has been really easy to use and set up. I also ran into an issue and was able to get it resolved quickly with their support team. Also - SUPER NICE! Pauline helped me out and it was a really great experience! Excited to keep working with their team and this product!

Rise.ai has taken our virtual gift card experience to the next level! We're able to offer customizable experiences to our users in a lightweight, easy to manage way for the business. The virtual gift card has been such a big success for our various brands, we're looking forward to expanding into the store credit features that rise.ai offers.

Has a ton of great functionality, I love the quick / fast live chat customer support as well (shoutout to John for being helpful)

I've used this app for gift cards and rewards - it's early days however the team have been quick to respond to any questions I've had.

We use a lot of gift cards which works great with Rise.ai but the work flow feature is a game changer for us. And support is very responsive and helpful.

Great app, I love its features! I can modify the design of the gift cards without having to code. It has many options to choose from.

Perfect app!! I needed this type of app to boost our AOV and to give added value to our customers, the gift card and loyalty program features did the job. Integration is simple and their tech support is quick to help when needed. Highly recommended!

Great support from their customer support team. Excited to see how our new loyalty and gift card program will perform!

Great App - well designed and easy to implement. Had the chance to speak to Eddie (customer service) about some of my questions - super clear, friendly and helpful!

Updating my review from 1-Star to 4-Star. While I still completely believe that Rise.AI's pricing model is completely out of sync with Small/Startup company sensibilities (and budgets), the app itself is amazing. To me, it makes more sense to reduce the barrier to entry (app fee) and enable more features and build more cost into the transaction volume. That way we grow, and succeed together until a base fee starts to make more sense. That said, it's easy to integrate, customize, and deploy without knowing code. I only launched the giftcard functionality but look forward to utilizing the other elements soon. I also want to acknowledge the Customer Service/Support team, specifically Itay, who engaged immediately to "save the sale". He was outstanding when it came down to listening to my concerns and actioning an amenable solution. Exactly the kind of thing I wish more companies did well.

Eddie has been of great assistance! Always timely responses and great service!

Their response to my query was fast and efficient. John was very patient with me. I'm very pleased with the features Rise offers me and the ease of implementation. I would recommend this app to anyone that wants to customise their gift card experience.

I've only had Rise on our site for a few weeks but it's already proving to be the right solution for us. We love that customers can schedule their gift cards and send it directly to the recipient, something we were not able to do with the limitations of Shopify Plus gift cards. We also just integrated with Okendo for loyalty rewards for reviews and I have high hopes that this is going to work well because we were not able to remind customers when their rewards are going to expire. The customer service team has been so helpful. They are really responsive and helpful which is the most important thing for us. Especially Pauline and Eddie. Thank you for your continued support as we fully integrate with Rise.

Loved that we could create a more branded referrals program for our customers. Needed help with the setup and the team was super fast and helpful, thanks!

amazing support, app is good once you have it configured the way you want it to. really appreciate the support

it's amazing!!! the online help center is awesome. the representative is very nice and patient to help me to solve the problems!!!

Excellent app for issuing store credit to different type of customers. Love the support from Rise as well!

Fantastic customer service from Pauline at Rise.ai. She worked with me to find a solution to our issue and we had it resolved within minutes. Thanks Pauline

I used this app for a better customer Gift Card experience. The customer service from John was great. He was patient and helped me quickly with questions and set-up. I highly recommend this app.

An incredibly professional, dedicated and friendly team behind one of the best Shopify apps you could add to your website. Fast and easy to set up, yet powerful enough to grow with. Highly recommended.